Kandji Reviews

Kandji is mostly meant for the Apple ecosystem and Apple devices.

You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.

Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.

Kandji should have certification experience, which they don't have. Kandji should give open customization. Most customers find required features from other vendors, which Kandji doesn't have. It would be good if the solution could give a command line or script writing.

I have been using Kandji for one year.

Kandji is a pretty stable solution. You don't have to do many things because it has a support tool built into it.

Kandji is a scalable solution. I have deployed Kandji for three customers who were using approximately 10,000 devices.

The solution's technical support is great. You can expect a revert from the support team in seven minutes.

The solution’s initial setup is straightforward.

The solution's deployment doesn't take more than 10 to 15 minutes. If you have a device, you just need to configure the APNs and identity manager, and then you can start enrolling the devices. Within one hour, you can see your devices are enrolled in it.

Our customers have seen a return on investment with Kandji. They reduced their one-time deployment cost and have seen a major difference between Windows and Mac devices.

Users have to pay a yearly licensing fee for Kandji, which is expensive.

Kandji is deployed on the cloud in our organization. One IT staff can manage the whole solution.

Kandji is the right solution for people who don't want to go through complete training or certification and want an Apple management tool. They don't have to invest much in training and certification since it is a pretty easy solution.

Overall, I rate Kandji a seven out of ten.

My main use case for Kandji is supporting Mac devices.

I use Kandji to support Mac devices by configuring them, deploying them, resetting remote support, app deployment, and security patch deployment.

The best features Kandji offers are quick sync support for Mac devices, as whenever a command is deployed, it is very quick compared to Intune, and I find that very easy and efficient.

Quick sync support stands out for me because it saves time with the user. Unlike other support tools, it is very fast and I can provide proper support.

Kandji has positively impacted my organization by providing remote and quick support.

This quick support has changed my team's workflow and efficiency because our company is a remote-first organization, so Kandji gave us a great and efficient way of supporting users across the world.

I believe Kandji can be improved by having more self-service options, as users can complete a few steps before reaching out to IT support, which will give us more context on the issue.

I have been using Kandji for about six months.

I advise others looking into using Kandji that it is a great tool and it would be very convenient for any Apple environment devices, so I would recommend it for any organizations that are looking into it. I would rate my experience with Kandji an 8 out of 10.