It's where we face some of our IPsec tunnels.
Senior Network Administrator at Zetec, Inc.
Has basic functionality, but the GUI and hardware need to be improved
Pros and Cons
- "It's basic functionality is probably the most valuable feature."
- "The GUI really needs a lot of work, and it has got worse with successive version updates."
What is our primary use case?
What is most valuable?
It's basic functionality is probably the most valuable feature.
What needs improvement?
Juniper has some really good ideas, but I think they have missed the boat with regard to execution.
The GUI really needs a lot of work, and it has got worse with successive version updates. There are some things that are just easier to look at in the GUI, and they've removed some features that were very helpful.
Even though the features are still available in the CLI, sometimes it's just easier to look at the rules in a hierarchical fashion in the GUI.
The hardware needs some serious work as well. In the four years we've had Juniper vSRX, we've had four RMAs. Each of the three physical devices that we have has been replaced at least once.
A better methodology of looking at how a proposed rule would act on the network would be good to have. For example, Cisco ASA had a tool where you could write a rule or a policy, and it would tell you whether it stopped specific traffic.
For how long have I used the solution?
I've used it for the last four years.
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What do I think about the stability of the solution?
My impressions of this solution's stability is not very favorable. We haven't had any problems with actual stability in the last couple of years, but it has lost its mind a couple of times and required rebooting.
How are customer service and support?
The technical support for this solution is fair. I've had a lot worse, and I've had better, so it's run of the mill.
Which solution did I use previously and why did I switch?
We were using Cisco ASA before Juniper vSRX.
The reason that we didn't go with Cisco is that their products were behind the times. Other products had more up-to-date technology.
How was the initial setup?
We're a small organization, and the initial setup was pretty straightforward. I do the maintenance of the solution.
What about the implementation team?
We hired an outside vendor to help with initial deployment.
What was our ROI?
On a qualitative level, Juniper vSRX is taking care of what we need it to. So far, we haven't had an attack, but we did have a breach.
What's my experience with pricing, setup cost, and licensing?
The ongoing licensing cost seems to be pretty standard. There are no additional costs.
What other advice do I have?
I recommend looking elsewhere. I'm not particularly enamored with Juniper vSRX. I've had a lot of problems with it. We're looking to replace Juniper with either Aruba or FortiGate based on usability and affordability.
Overall, I would rate this solution at four on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Network Security Engineer at a tech services company with 201-500 employees
Can perform most of the tasks at affordable rate but lacks faster GUI
Pros and Cons
- "I like the role-based functions, but the device can now perform most of the tasks. We have open access to CLI. You can access it directly. Many vendors have also opened their CLI to Linux, making troubleshooting easier."
- "The GUI needs to be faster."
What is our primary use case?
We use the solution for the VPN provider.
What is most valuable?
I like the role-based functions, but the device can now perform most of the tasks. We have open access to CLI. You can access it directly. Many vendors have also opened their CLI to Linux, making troubleshooting easier.
What needs improvement?
The GUI needs to be faster.
For how long have I used the solution?
I have been using Juniper vSRX for five years.
What do I think about the stability of the solution?
Stability depends on the configuration and virtualization.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
It's scalable. They've improved because previously, you could only handle up to 500 tunnels, but now they can handle up to 2000 concurrently. Around three or four people in my team are using this solution.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The initial setup is very easy. You need the management IP. Then, you can copy and paste. Additionally, in the CLI, you can load the configuration and manage devices, which saves a lot of time.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
Which other solutions did I evaluate?
Palo Alto is more better. Juniper has firewall issues. Juniper is cheaper and more reliable than others. Palantir is reliable but it is pricey.
What other advice do I have?
It is easy to integrate the solution with your IT workflow. We have a lot of VM quota. We need to download the configuration.
I recommend opting for a normal firewall if you only need around 50 percent efficiency up to the protocol level. I suggest purchasing a VM rack. You can receive support without complicating things.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Juniper vSRX
August 2025

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Cisco Systems at Omnia International
Comes with routing features but needs improvement in visibility and availability
Pros and Cons
- "The tool's most valuable features are routing features and service quality."
- "The tool's basic license does not cover everything. It needs to improve visibility and availability."
What is most valuable?
The tool's most valuable features are routing features and service quality.
What needs improvement?
The tool's basic license does not cover everything. It needs to improve visibility and availability.
For how long have I used the solution?
I have been working with the product for two to three years.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
Juniper vSRX's scalability is good.
Which solution did I use previously and why did I switch?
We chose Juniper vSRX for its price.
How was the initial setup?
I rate the tool's deployment a four out of ten. You need one month to complete the deployment for 50 sites.
What was our ROI?
Juniper vSRX is worth its money.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a five out of ten.
Which other solutions did I evaluate?
We evaluated Cisco before choosing Juniper vSRX.
What other advice do I have?
I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
An expensive solution with good stability and scalability
Pros and Cons
- "The product's scalability is good, and my company has 150 users."
- "Juniper vSRX is expensive."
What needs improvement?
Juniper vSRX is expensive.
For how long have I used the solution?
I have been using the product for more than ten years.
What do I think about the stability of the solution?
I will rate Juniper vSRX's stability a nine out of ten.
What do I think about the scalability of the solution?
The product's scalability is good, and my company has 150 users.
How was the initial setup?
You need two hours to install Juniper vSRX.
What other advice do I have?
I rate the product a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Network & Technical Support at Tadhamon International Islamic Bank
A stable and scalable solution, but the overall management could be better
Pros and Cons
- "The hardware is stable."
- "It is pretty complex to manage and could be easier."
What is our primary use case?
The software is good. It's similar to when we used LAN and Cisco routers and firewalls in the past. We were able to scale. Juniper is better than Cisco for management.
What needs improvement?
It is pretty complex to manage and could be easier.
For how long have I used the solution?
We have been using this solution for about nine years, and it is deployed on-premises. We are using version SRX 500.
What do I think about the stability of the solution?
The hardware is stable and more stable than Sophos.
What do I think about the scalability of the solution?
It is a scalable solution. We have about 500 users using this solution in our company.
How was the initial setup?
It is easy to install.
What other advice do I have?
I rate this solution a seven out of ten, and I would recommend it to other people.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT Administrator at a energy/utilities company with 51-200 employees
Contains too many steps for configuration, and licenses could be simpler
Pros and Cons
- "There are too many types of licenses, which can be confusing."
What needs improvement?
Mine control is not an easy area to control in Juniper. There are also too many steps for configuration, like the IP address policy. There are too many types of licenses, which can be confusing. Simple licenses should be built in.
Processing is too slow between Juniper and Cisco. Palo Alto is faster. The database is not as complete as Cisco or Palo Alto.
For how long have I used the solution?
I've been using this solution for around 11 years.
Which solution did I use previously and why did I switch?
I also use Cisco and Palo Alto.
What other advice do I have?
I would rate this solution 6 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at Navarino SA
Good filtering capabilities, supports SSL inspection, helpful technical support
Pros and Cons
- "The most valuable features are application filtering, content filtering, the intrusion prevention system (IPS), and definitely the application firewall."
- "The reporting can be improved."
What is our primary use case?
We are a solution provider and the vSRX is something that we have included in one of the solutions that we sell to our customers for cyber security protection. Our initial deployment was on-premises at one of our customer's sites.
We were so happy with vSRX that we expanded its usage. We design and prepare solutions for ships, and we have included the vSRX as part of our cyber security solution for them. It is still an on-premises deployment, although the premises is a vessel.
This product is primarily used for its UTM functionality. We collect all of the logs that the UTM produces onboard each ship and bring them onshore. At that point, we reevaluate them. We give full accessibility to the customers, allowing them to see what the UTM is doing on their ships.
How has it helped my organization?
This product has improved the way our organization functions because prior to implementing it, vessels did not have this technology. There was nothing equal to it.
What is most valuable?
The most valuable features are application filtering, content filtering, the intrusion prevention system (IPS), and definitely the application firewall.
We use the SSL inspection capability, which we really like a lot.
What needs improvement?
The reporting can be improved.
For how long have I used the solution?
I have been working with Juniper vSRX for three years.
What do I think about the stability of the solution?
Stability-wise, it is very good. This product is very stable and it's proven to be a very good tool for us. It is used extensively because it is part of the ship's main operations. All of the data that goes in or out of the vessel is inspected by it.
What do I think about the scalability of the solution?
This is quite a scalable product. It is easier to scale than the SRX because it's virtual. It's easier to assign more resources than it is to add more hardware.
We have installed this solution on approximately 450 ships with about 20 people in each of them. Many more of our customers have ships and we expect to surpass 1,000 installations within the next two or three years.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one. A product did not exist for our customers' ships, so we introduced it using the vSRX.
How was the initial setup?
We have also implemented the Juniper SRX and the vSRX takes a little bit longer because the design is more complex. From the design phase to implementation and deployment, it takes between two and three days to complete.
What about the implementation team?
We had a partner do the implementation for us. The maintenance is also done by a partner. We have a lot of vSRX devices out there, and we are not actively maintaining them ourselves, so we have our partner to take care of it.
Which other solutions did I evaluate?
We did not evaluate other options before implementing this solution. We are Juniper SRX users and we were so happy with that product that we decided the only solution had to be the vSRX.
What other advice do I have?
My advice for anybody who is implementing this product is that the whole thing is about the design. If you design it well, consider how you should introduce it into your organization, and have a good implementor to ensure that it integrates well into the platforms you already have in place, then you won't have any problems with the implementation phase. Having a good integrator is very important.
Feature-wise, this product isn't missing anything. There is nothing that we have asked for that isn't there. Our only complaint is about the reporting.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Planning Engineer at a comms service provider with 1,001-5,000 employees
Scalable with an easy setup and good security
Pros and Cons
- "The initial setup is pretty simple."
- "Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products."
What is our primary use case?
We primarily use the solution as a firewall for security purposes in order to keep our organization safe.
What is most valuable?
In general, the entire security solution is great, from end to end.
The initial setup is pretty simple.
What needs improvement?
The solution works quite well. I can't think of any features that are lacking. I don't know where it could be improved.
Some people complain that the solution tends to have a steep learning curve. It could be because most people have basic familiarity with Cisco or other similar products and maybe have never worked closely with Juniper products. I don't find that it's a problem, however, I have heard this mentioned as an issue for some people.
For how long have I used the solution?
We've been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution is very stable. It doesn't have bugs or glitches and doesn't seem to crash at all. Its performance is great. You can rely on it.
What do I think about the scalability of the solution?
The solution can scale if you need it to. That's not a problem.
We do have plans to increase the usage of the product in the future.
How are customer service and technical support?
We have technical experts who have helped us in the past. They were quite supportive. They were both responsive and knowledgable and we've been satisfied with eh level of service provided.
Which solution did I use previously and why did I switch?
Before we started using Juniper, we used Huawei Firewall and its related services. We switched as we found that Juniper offered a much better service. From our perspective, everything about Juniper is better. Huawei is lacking in a few areas.
How was the initial setup?
The solution isn't too complex to set up. It's pretty straightforward.
The deployment, from beginning to end, takes about six months.
We had about 20 experts on the deployment project.
What about the implementation team?
We used a solution provider to assist us with the implementation.
What other advice do I have?
We're just customers. We don't have a business relationship with Juniper.
I'm not sure which version of the solution we're using.
We'd recommend the solution to other organizations.
On a scale from one to ten, I'd rate the solution an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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