Jitterbit Harmony Reviews

• The ease of use and the admin friendly UI for setting up integration.
• The Cloud Console for monitoring and troubleshooting data operations.
• The pre-built Salesforce connectors.

As a Salesforce implementation partner, Jitterbit is our go to recommendation when it comes to Salesforce integration with other systems because of its streamlined, easy UI and wizard-based configuration. Since Jitterbit is built to handle these types of integrations, we have the utmost confidence in recommending it to our customers.

Sometimes additional connectors are needed.

There is also need for:

• Temporary/lookup tables that can be referenced for data, without having to use additional servers.
• Salesforce connectors that work with the Salesforce Streaming API.
• Additional data transformation capabilities like de-duping, denormalization, and normalization.

I have used this solution for three years.

There were no stability issues.

We have experienced some scalability issues, i.e., notably around advanced data transformation, manipulations, and cleansing, which Jitterbit can't do.

The technical support is very good.

The setup is very straightforward.

We have noted that the base level with 3 connections is $2000, but the added bonus is that Jitterbit doesn't charge for any data volume/traffic, which is a good feature.

When providing recommendations, we suggest Jitterbit and Scribe Online as the cloud-based tool options and CloverETL as the on-premise system.

Start simple and build on the complexity.

If you need complex data cleansing, de-duping, denormalization, and/or normalization, then consider a tool such as CloverETL.

In descending order:

• Data manipulation and mapping
• Connection possibilities to HTTP (authenticated calls)
• Connection and transaction management for the SQL server
• Communication possibilities (email)

Jitterbit allows us to:

• Query databases and web services
• Manipulate and organize data
• Track the flow and the states of different processes

At the time, the scheduling and error handling left room for improvement. The execution of scheduled tasks was less reliable than it could be.

I am not sure how long the solution has been in use.

Tasks would fail to start or error out and fail to track exceptions.

I am not aware of any scalability issues.

We did not use technical support.

We used an in-house application. The maintenance required highly trained developers. Even so, we went back to that solution eventually.

The setup was straightforward.

I was not involved in the licensing and pricing.

We did not evaluate any other products beforehand.

Get the latest version and train the personnel.

• Connects to Salesforce
• Adds scripts

• Better error handling and monitoring of all interfaces
• The ability to add new interfaces: It really simplifies integrations, especially Salesforce related integrations
• The ability to quickly set a basic interface with error handling

• Debugging: There should be a better way to track variable values during debugging. The need to print each log is frustrating when you encounter issues.
• There should be a way to inspect the files going to 'temp storage' on the studio.
• The variable search should be improved with the ability to click and go to the results in the search.
• The console monitor should be easier to filter. There are better ways to filter data than typing in the filters in the search bar.

We have been using this product for two years.

We did not encounter any issues with stability.

We did not encounter any issues with scalability.

When I needed the technical support, the response was quick and professional.

I am not aware of any previous solutions.

I was not involved with the installation process.

I was not involved with the client sale process.

I am not aware of any other evaluated solutions.

It runs like an appliance and has tremendous throughput. Jitterbit has been running since the day we went live with no issues at all.

We used to wait hours and hours for transactions to sync from our Magento website into our back-end system for processing. Now orders sync in near real time.

You need to have some development skills or hire a Jitterbit engineer to make changes. On the flipside, we only had several minor support incidents. It does not require full time, in-house, support personnel.

We have used this solution for more than three years.

We didn't have any issues with stability.

It is a very scalable product.

I would give the technical support a rating of 9/10.

We used EZ Connector between Fishbowl and QuickBooks. We migrated to MS Dynamics AX 2012 and also implemented Jitterbit.

We had a three month engagement with a Jitterbit technical consultant who designed and implemented our system.

This is a mission critical element in our architecture, so the spend and the recurring annual support makes sense for our business. Each business needs to determine if it is a mission critical aspect.

We evaluated MuleSoft.

It is worth every penny.

• The pre-configured connectors to systems like SAP & Salesforce: This makes it extremely easy for someone who wants to integrate these two systems.

• UI: Sets everything up in a logical manner. It’s easy to understand how things are operating and in what sequence.

This product has not had any impact on our current organization, but we have implemented this solution for many clients. It has streamlined some of their processes that were previously manual, required duplicate efforts, and were redundant.

• More pre-defined functions
• More connectors
• More samples for Jitterpaks

I have used this solution for over a year.

I do happen to see more than a normal amount of emails about degradations.

There were no scalability issues.

I would give the technical support a rating of 8/10. The technical support members are very knowledgeable, but they seem to lack patience.

The initial setup was pretty complex. In order to start using the product, you have to:

• Get the license keys
• Complete multiple installations
• Sync those installations

The pricing is negotiable.

If you are a developer, then you should have little to no problem implementing this product.

However, if you are a beginning developer with little to no experience, it is possible that you will get through it. You will need to use all the resources that you have. These include technical support, the community, and of course, Googling it.