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reviewer2404761 - PeerSpot reviewer
Software development manger at a insurance company with 51-200 employees
Real User
May 29, 2024
Offers impressive scalability and stability with an effortless setup
Pros and Cons
  • "The solution helps you organize projects"
  • "The solution is sometimes complex to use"

What is our primary use case?

JIRA Portfolio is used in our organization for scrum projects. The solution helps manage projects, plan sprints, and execute the planned sprints. The development team is the major user of JIRA Portfolio in our company. 

What needs improvement?

The solution is sometimes complex to use, especially when Confluence is used along with JIRA Portfolio. 

For how long have I used the solution?

I have been using JIRA Portfolio for nearly 15 years. 

What do I think about the stability of the solution?

The solution is stable enough. I would rate the stability a ten out of ten. 

Buyer's Guide
JIRA Portfolio
August 2026
Learn what your peers think about JIRA Portfolio. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,948 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is highly scalable and flexible as well. Even without availing of add-ons from the vendor, the basic JIRA Portfolio is enough to make customizations according to the use cases or projects. I would rate the scalability a ten out of ten. 

How are customer service and support?

Until now, at our company, we never had the need to seek customer support because we never faced any issues, downtime, or server porting with the solution. 

How was the initial setup?

The initial setup of JIRA Portfolio is quite straightforward. I would rate the initial setup an eight out of ten. As it's a cloud version, the solution setup process is very fast; you just need to create an account and mostly provide access to team members.

In most cases, one professional is enough to deploy JIRA Portfolio. I have witnessed the solution being used by small, medium, and enterprise-level companies. The setup process majorly involves getting access to the JIRA cloud and the subscription. 

What's my experience with pricing, setup cost, and licensing?

The solution is offered at a high cost and the price further escalates depending on the number of add-ons availed. The solution is very popular and a huge number of companies are using it, so I believe the product is not unaffordable. 

What other advice do I have?

JIRA Portfolio is used to track time in our company. For reporting purposes in our organization, we use Power BI, and JIRA is integrated with Power BI for all tracking needs. 

The solution helps you organize projects and it can be complex to use, especially when Confluence is used in integration with JIRA Portfolio. How someone utilizes the flexibility of JIRA Portfolio's issues, epics and stories depends upon the individual's interpretation of the solution.

The solution is worth its price to keep you on track with projects. Whether the tool gets used in the Kanban or Scrum method depends upon the development style at Agile. JIRA Portfolio is mostly used for Scrum because there are sprints available, projects can be planned from a project management perspective, ABCs can be planned, dates can be fixed and it seems more organized than other methods. 

The solution is also used in Scrum because the management, future releases and roadmaps can be planned. There are similar project management tools. I am aware that a similar tool like JIRA Portfolio is hosted by Azure, especially for developer teams, but I would still recommend JIRA Portfolio if it seems affordable to the company or professionals. I would overall rate JIRA Portfolio a nine out of ten.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
May 29, 2024
Useful for project management, especially when we have agile projects
Pros and Cons
  • "It is a good scalable solution that I have used for small projects and reasonably large projects."
  • "As there are no perfect solutions and considering that I rate JIRA Portfolio's stability an eight out of ten, I feel it is an area with certain shortcomings where improvements are required."

What is our primary use case?

I use the solution in my company for project management, especially when we have agile projects. My company has used the tool for planning, tracking, and action.

What needs improvement?

I have had little exposure to the tool, so I cannot speak about what needs improvement. I have used the product on a very minimal basis.

As there are no perfect solutions and considering that I rate JIRA Portfolio's stability an eight out of ten, I feel it is an area with certain shortcomings where improvements are required.

For how long have I used the solution?

I have experience with JIRA Portfolio. I have not used it very actively. I use the tool on and off.

What do I think about the stability of the solution?

Based on my limited exposure to the product, I rate the tool's stability an eight out of ten. I haven't faced any problems with the product's stability.

What do I think about the scalability of the solution?

It is a good scalable solution that I have used for small projects and reasonably large projects.

In my organization, there are teams consisting of 15 to 20 members who use the product.

Which solution did I use previously and why did I switch?

I have not used any other solutions in the past for purposes similar to what I currently use JIRA Portfolio for in my company.

How was the initial setup?

The product's initial setup phase was pretty okay, so it was not too bad.

What other advice do I have?

In terms of the product's ability to improve the productivity of teams in our company, I would say that we have found it useful when we have to deal with projects, specifically agile projects, where it served to be very useful because it was directly applicable for planning and tracking.

I recommend the product to those who plan to use it since it is a useful solution. For my company's work, the solution had all the features we wanted, which is why we were happy with it.

The benefits associated with the use of JIRA Portfolio revolves around the fact that it is a good project management tool for our company, as it was helpful in managing our project activities.

I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
JIRA Portfolio
August 2026
Learn what your peers think about JIRA Portfolio. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
909,948 professionals have used our research since 2012.
Dennis-Graham - PeerSpot reviewer
CTO at a tech vendor with 11-50 employees
Real User
Apr 22, 2024
Provides good visibility into planned work and scheduled work
Pros and Cons
  • "The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work."
  • "The solution’s pricing could be reduced."

What is our primary use case?

We sometimes use JIRA Portfolio as an agile solution. Sometimes, we use it as a kanban solution. It was all dictated by the type of work that each team does.

What is most valuable?

The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work. As new work was identified, we could properly slot it in, schedule it, and manage it. This visibility helped us increase the confidence in delivery and launching and decreased the variance to the planned launch date.

What needs improvement?

The solution’s pricing could be reduced.

For how long have I used the solution?

I have been using JIRA Portfolio for 20 years.

What do I think about the stability of the solution?

I've used the solution both on-premises and cloud, and I've never had any performance issues.

I rate the solution ten out of ten for stability.

What do I think about the scalability of the solution?

I've never had any issues with the solution's scalability or availability.

I rate the solution’s scalability ten out of ten.

How was the initial setup?

If you do not understand the environment, the deployment will not be easy. Since I have used JIRA for quite some time and understand the Atlassian ecosystem, the initial setup of the solution was very straightforward for me.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

Given the solution’s significant functionality, benefits, and value, you get more than you pay for.

What other advice do I have?

I used the solution's Advanced Roadmaps feature instead of the regular roadmap feature. I liked it because it provided a visual that allowed my leadership and my partners to understand the roadmap, when we were getting work done, and when we were launching a feature or functionality.

I've mostly found solutions when I go to the community. I google JQL a lot, which is probably the extent of my interaction with a community knowledge base.

JIRA Portfolio helps facilitate cross-team collaboration in projects. In Jira, you can explicitly define a dependency between work, issues, and items within different projects. With Advanced Roadmaps, you can create initiatives and projects that facilitate cross-team collaboration in projects.

I would recommend JIRA Portfolio to other users because it provides good visibility. Jira gives you the tools to see what work you've planned and if there are any dependencies or risks that might be creating any issues.

The solution has adopted SAFe, which is a type of process management, workflow management, and software. The Advanced Roadmaps is the type of tool that helps support SAFe methodologies, which are an extension of agile project management.

Overall, I rate the solution ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anthony Poole - PeerSpot reviewer
Chief Technology Officer Head of engenir at Stealth Startup
Real User
Jul 7, 2023
A stable solution with good version management, but configuration management could be improved
Pros and Cons
  • "Version management is the most valuable feature of JIRA Portfolio."
  • "JIRA Portfolio's configuration management could be improved."

What is our primary use case?

We use JIRA Portfolio for program management for agile team development across multiple product pipelines.

What is most valuable?

Version management is the most valuable feature of JIRA Portfolio.

What needs improvement?

JIRA Portfolio's configuration management could be improved.

For how long have I used the solution?

I have been using JIRA Portfolio for at least five years.

What do I think about the stability of the solution?

JIRA Portfolio is a cloud-based solution, and I haven't had a problem with it. I rate JIRA Portfolio ten out of ten for stability.

What do I think about the scalability of the solution?

JIRA Portfolio is a scalable solution. I rate JIRA Portfolio a seven out of ten for scalability.

How was the initial setup?

JIRA Portfolio's initial setup is not intuitive and needs to be customized. I rate the solution a five out of ten for ease of initial setup.

What's my experience with pricing, setup cost, and licensing?

I rate JIRA Portfolio a five out of ten for its pricing.

What other advice do I have?

JIRA Portfolio is deployed on the cloud in our organization. My advice to people looking into using JIRA Portfolio is that it's absolutely fine if they want to use it as a standard deployment. However, the more they want to change anything, its complexity increases quickly.

Overall, I rate JIRA Portfolio a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Lead at Accenture
Real User
Apr 14, 2023
Easy to use, low maintenance, and easy ticket creation
Pros and Cons
  • "The most valuable features of the JIRA Portfolio are the ease of use, many developers are familiar with it."
  • "The automation in JIRA Portfolio could improve, it takes some time. We have to do some other tactics to have the same integration. Manually integrating something will take more work than if it was automated, but the automation scripting in the solution is not simple."

What is our primary use case?

I am using JIRA Portfolio for tracking and reporting issues. We use it for the entire sprint and will have all the information there, such as testing, and all the developers.

How has it helped my organization?

The solution has improved our production process. We have fewer issues and everything that happens in our process is captured in the solution.

What is most valuable?

The most valuable features of the JIRA Portfolio are the ease of use, many developers are familiar with it.

What needs improvement?

The automation in JIRA Portfolio could improve, it takes some time. We have to do some other tactics to have the same integration. Manually integrating something will take more work than if it was automated, but the automation scripting in the solution is not simple.

The ability to connect to market-leading tools should be easier, such as Selenium. A smaller package installation would make it easier. One component would speed up the process. For example, if people choose Selimiam in Jira Portfolio should be one component, such as one .exe file which everything can be installed. A similar process should be done for Cypress to make the process easier.

For how long have I used the solution?

I have been using JIRA Portfolio for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have approximately 30 people using the solution. We plan to increase usage in the future.

The scalability of the JIRA Portfolio is good.

How are customer service and support?

We have a team that provides us with support. However, we have used support that has helped us with a few aspects, but it has been minimal.

Which solution did I use previously and why did I switch?

I have used ALM prior to Jira Portfolio. JIRA Portfolio is easier to use. When using ALM, creating tickets can be difficult.

How was the initial setup?

The initial implementation of the JIRA Portfolio was simple. We use templates for the process.

What was our ROI?

We have seen an ROI using JIRA Portfolio.

What other advice do I have?

The solution does not require maintenance.

My advice to others is to make the automation simple that is put into Jira Portfolio.

I rate JIRA Portfolio a nine out of ten.

I gave my rating of nine out of ten for the solution because it is easy to use and has benefits over ALM.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2092845 - PeerSpot reviewer
Development Leader (Retail - Customer Experience) at a tech services company with 5,001-10,000 employees
Real User
Feb 8, 2023
Beneficial visuals, improved productivity, but setup could be easier
Pros and Cons
  • "The most valuable feature of JIRA Portfolio is the visuals it provides rather than Kanban boarded tickets."
  • "We had to use assistance for the initial setup."

What is our primary use case?

We use JIRA Portfolio to manage our program of work.

How has it helped my organization?

Since we have been using JIRA Portfolio it has improved our productivity and visibility.

What is most valuable?

The most valuable feature of JIRA Portfolio is the visuals it provides rather than Kanban boarded tickets.

For how long have I used the solution?

I have been using JIRA Portfolio for approximately two years.

What do I think about the stability of the solution?

The solution is reliable.

What do I think about the scalability of the solution?

We have approximately 50 people using the solution in my company.

How was the initial setup?

We had to use assistance for the initial setup.

What about the implementation team?

We used a third-party implementation to develop the solution.

What other advice do I have?

I rate JIRA Portfolio a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2092605 - PeerSpot reviewer
Head of Innovation, PMO & Process Improvement at a retailer with 1,001-5,000 employees
Real User
Feb 8, 2023
Good flexibility, and configurability, but the interface is not user-friendly
Pros and Cons
  • "The best features of JIRA are its flexibility and configurability, allowing us to tailor it to our specific needs."
  • "The reporting and dashboard capabilities have room for improvement."

What is our primary use case?

JIRA Portfolio is a tool that is primarily used for software development. Our scrum teams and product owners utilize it to manage the software development process. We have an extensive internal software development process that is supported by JIRA Portfolio.

The solution is deployed on JIRA's Atlassian Cloud.

What is most valuable?

The best features of JIRA are its flexibility and configurability, allowing us to tailor it to our specific needs. Additionally, its widespread familiarity makes it easier to onboard new employees, and its associated software development tools are a major plus.

What needs improvement?

The user interface of JIRA is not very user friendly, and its configuration capabilities are limited when it comes to creating a more user-friendly experience. For example, there is no way to group fields, use bold fonts, or add colors to the interface. This is one of the main drawbacks of JIRA, as it severely limits customization options despite its general functionality.

The reporting and dashboard capabilities have room for improvement. Though there are many powerful dashboarding and reporting solutions available such as Microsoft, Qlik, and eazyBI, they may not be as flexible as desired. To maximize their utility, the ability to extract data, upload it to other tools, and use the data for reporting is desirable. Our company currently uses eazyBI as its primary reporting solution, but having the capability to upload data to other solutions using JIRA Portfolio could be advantageous.

We are working with the project portfolio and its associated reporting and KPIs. It would be helpful to have a tool that is specifically designed to track the KPIs of the portfolio. This feature should come with built-in project portfolio management processes, including KPIs, and a dashboard with preset configurations for managing the project portfolio and its KPIs. This would make it easier to work with the project portfolio and provide better visibility into its performance.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

We have had issues with the speed of JIRA's Atlassian Cloud which the solution is deployed on.

How are customer service and support?

We reached out to JIRA, our reseller, and our JIRA partner a few times over the years for support. One of the issues we had was with the speed of the cloud service, but this is a very rare occurrence. Most of the time we find what we need on JIRA's community chat and on Google.

How was the initial setup?

Setting up the new software development process wasn't a difficult task, as there was an external company with JIRA competence in Lithuania we could hire to do the configuration. However, we had to gain more knowledge about the processes we wanted to implement on JIRA. This took some time, but after a few months of learning, members of our internal team were able to configure and develop JIRA by themselves without the help of external consultants.

What other advice do I have?

I give the solution a seven out of ten.

We have 300 people using the solution.

We have customized JIRA to fit our needs in terms of portfolio management. JIRA is a powerful solution that will enable portfolio management activities to be done more efficiently. When portfolio management requires approval and process tasks, then JIRA is the right solution for the job. However, if the portfolio is more focused on reporting, then JIRA may not be so helpful and the user can continue using the tools they are currently using.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anuj Ojha - PeerSpot reviewer
Agile Consultant at benzne
Real User
Feb 8, 2023
Create a unified roadmap that allows tracking of investments and actuals, but is not user-friendly
Pros and Cons
  • "The most valuable feature is the dashboard where we can see all of our projects and apply filters to shortlist those projects."
  • "With Jira, an issue that arises is the length of time it takes to show certain data."

What is our primary use case?

We use the solution to create a unified roadmap that allows us to track investments and actuals. Additionally, we need a single view that displays the work items assigned to each value stream, and we need to prioritize these items according to the WSA technique.

What is most valuable?

The most valuable feature is the dashboard where we can see all of our projects and apply filters to shortlist those projects.

What needs improvement?

The reporting has room for improvement. We were working on a project, trying to figure out what our task was and when the start and end dates were. This wasn't too difficult, as we had all the information we required, however, we had to align a lot of data in order to get the right information, which was a bit of a hassle.

The initial setup could be more user-friendly. Additionally, it's important to consider portfolio-level metrics. Having more portfolio-level metrics would be beneficial.

With Jira, an issue that arises is the length of time it takes to show certain data. If this could be sped up, the user experience would undoubtedly be improved.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

We have some issues with the stability.

What do I think about the scalability of the solution?

The solution is somewhat scalable.

How are customer service and support?

Tech support can be reassuring but requires some effort to get the answers we need. We have to search through conference pages to find solutions, which may take some time, but we can purchase a service that provides ongoing support.

How was the initial setup?

The initial setup is not straightforward. 

We don't take a big-bang approach. We start by deploying one piece of art and then presenting it to the leadership. They need to have an overall view of how it's progressing. If all the necessary data is available, it may not take more than two weeks to implement.

To properly implement, it was important to first tag the teams and their respective tasks and to assign them to the relevant ethics. Additionally, it was also important to set deadlines for the completion of the tasks. One of the biggest challenges is people not putting in their estimates, which hinders accurate tracking of progress.

What other advice do I have?

I give the solution a seven out of ten.

We have one person per year using the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2090970 - PeerSpot reviewer
Customer Service at a educational organization with 5,001-10,000 employees
Real User
Top 20
Feb 5, 2023
Stable with good and fast notifications for project team members
Pros and Cons
  • "The solution includes good and fast notifications for other project team members."
  • "The solution's look and feel could be a bit more intuitive and user friendly."

What is our primary use case?

I use the solution in cases when I need to report something such as escalating a scale. 

What is most valuable?

The solution includes good and fast notifications for other project team members. 

What needs improvement?

The solution's look and feel could be a bit more intuitive and user friendly. 

For how long have I used the solution?

I have been using the solution for one year. 

What do I think about the stability of the solution?

The stability is rated an eight out of ten. 

What do I think about the scalability of the solution?

The scalability is rated a seven out of ten. 

How are customer service and support?

The technical support is good so is rated a nine out of ten. 

How would you rate customer service and support?

Positive

What other advice do I have?

It is important to learn about the solution's functionalities and features to prepare for use. 

I rate the solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Engineering Manager at a computer software company with 501-1,000 employees
Real User
Oct 3, 2022
Stable solution with great integration with JIRA products
Pros and Cons
  • "Portfolio's best feature is integration with other JIRA products."
  • "In the next release, Portfolio should include more metrics and develop their portfolio planning."

What is our primary use case?

I use Portfolio for project planning.

What is most valuable?

Portfolio's best feature is integration with other JIRA products.

What needs improvement?

In the next release, Portfolio should include more metrics and develop their portfolio planning.

For how long have I used the solution?

I've been using Portfolio for several years.

What do I think about the stability of the solution?

We've had no issues with Portfolio's stability.

What do I think about the scalability of the solution?

Portfolio is scalable.

How are customer service and support?

I haven't used JIRA's technical support personally, but I've heard from others that it's good.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We used an in-house team.

What's my experience with pricing, setup cost, and licensing?

Portfolio is very expensive, costing on average $2000-3000 per user per month. 

What other advice do I have?

I would rate Portfolio eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free JIRA Portfolio Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free JIRA Portfolio Report and get advice and tips from experienced pros sharing their opinions.