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Security Architect at a individual & family service with 1,001-5,000 employees
Real User
May 23, 2023
Stable and easy-to-manage solution with good technical support service
Pros and Cons
  • "The solution is scalable."
  • "It is complicated to integrate the solution's on-cloud version with other platforms."

What needs improvement?

It is complicated to integrate the solution's on-cloud version with other platforms. 

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have 20 applications hosted on its on-premises version and around five applications on mobile infrastructure. A team of three administrators manages the operations.

Buyer's Guide
Imperva Application Security Platform
March 2026
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How are customer service and support?

The solution's technical support is good.

Which solution did I use previously and why did I switch?

I have used F5 and Barracuda before. Both solutions are easy to use.

How was the initial setup?

The solution's initial setup is easy and takes two or three days to complete.

What about the implementation team?

We implemented the solution with the help of its reseller.

What other advice do I have?

The solution is stable and easy to manage. I rate it a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kevin Juma - PeerSpot reviewer
Technology Operations Manager, Global IT at a tech services company with 11-50 employees
Real User
Nov 22, 2022
Deploys easily; good, responsive customer service
Pros and Cons
  • "I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time."
  • "The Imperva Web Application Firewall automations are good, but there is still room for improvement with them."

What is our primary use case?

Our primary use case for the solution is securing our applications and customer-facing website.

What is most valuable?

The Imperva Web Application Firewall feature I have found the most valuable is the ease of deployment. The solution's customer service is good as well. 

What needs improvement?

The Imperva Web Application Firewall automations are good, but there is still room for improvement with them. Fast rule propagation could also be improved.

For how long have I used the solution?

My company has been using Imperva Web Application Firewall for four years. But, personally, I have been using it for three years. It was already operational in the organization when I joined. 

What do I think about the stability of the solution?

We have not had any issues with stability. 

What do I think about the scalability of the solution?

I think Imperva Web Application Firewall is scalable. 

How are customer service and support?

I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was not with the company when Imperva Web Application Firewall was initially deployed but I believe the process was straightforward. 

Which other solutions did I evaluate?

F5 firewalls are clunky and that is why we do not use them. They are good and powerful, but it takes quite a bit to set them up. They are not as easy to set up as Imperva Web Application Firewall.

What other advice do I have?

I would say: take Imperva Web Application Firewall into consideration because of its simplicity. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Imperva Application Security Platform
March 2026
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Sonny Bernard - PeerSpot reviewer
Security Consultant at FPG Technologies and Solutions LTD
Real User
Oct 25, 2022
Useful database monitoring, simple dashboards, and scalable
Pros and Cons
  • "The most valuable features of Imperva Web Application Firewall are the monitoring of databases and the dashboards are easy to understand."
  • "Imperva Web Application Firewall could improve the API integration. It was complex for us. Additionally, The onboarding could be better."

What is our primary use case?

We are using Imperva Web Application Firewall to monitor databases.

What is most valuable?

The most valuable features of Imperva Web Application Firewall are the monitoring of databases and the dashboards are easy to understand.

What needs improvement?

Imperva Web Application Firewall could improve the API integration. It was complex for us. Additionally, The onboarding could be better.

For how long have I used the solution?

I have been using Imperva Web Application Firewall for approximately three months.

What do I think about the stability of the solution?

Imperva Web Application Firewall is stable.

What do I think about the scalability of the solution?

The scalability of the Imperva Web Application Firewall is good.

How was the initial setup?

The initial setup of the Imperva Web Application Firewall is complex.

I rate the initial setup of Imperva Web Application Firewall a four out of five.

What other advice do I have?

I rate Imperva Web Application Firewall a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1946217 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees
Real User
Sep 19, 2022
An easy-to-use solution that integrates seamlessly to block OWSAP attacks
Pros and Cons
  • "The solution integrates seamlessly with other tools and has a good alert mechanism."
  • "The solution works for particular zones but isn't always the best solution for all zones."

What is our primary use case?

The solution is used to detect and block application attacks on the internet perimeter. We integrate the solution with SOAR and Phantom to automate our playbook and block URLs.

How has it helped my organization?

The solution reduces the risk of attacks and that benefits our clients. 

What is most valuable?

The solution integrates seamlessly with other tools and has a good alert mechanism. 

The solution provides good protection against OWASP top-ten attacks.

What needs improvement?

The solution works for particular zones but isn't always the best solution for all zones. 

The solution's pricing could be improved. 

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We implemented the SA solution and have not tried to scale it beyond our client's 10,000 users. 

How are customer service and support?

I do not have experience with escalating issues because our internal support team handles vendor support. 

Which solution did I use previously and why did I switch?

We have not switched solutions but prefer this solution for on-premises. When we need a tool that is cloud-based, we prefer other solutions. 

How was the initial setup?

The initial setup was not complex and integration was easy. 

What about the implementation team?

The solution was implemented by the supplier. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is an issue. 

Which other solutions did I evaluate?

We use many tools for the application layer including Imperva, Infoblox Secure DNS, and Palo Alto. 

What other advice do I have?

The solution is a leader in the market and is easy to use.

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rakesh-Gogane - PeerSpot reviewer
Principal Security Architect at Nagarro
MSP
Top 5
Aug 5, 2022
Strong detection of threats and vulnerabilities but tendency for false positives
Pros and Cons
  • "Imperva WAF's strongest features are the detection of web application threats and vulnerabilities in the source code."
  • "An improvement for Imperva WAF would be to reduce the number of false positives and create more strong use cases based on AI/ML or behavioral analytics."

What is most valuable?

Imperva WAF's strongest features are the detection of web application threats and vulnerabilities in the source code.

What needs improvement?

An improvement for Imperva WAF would be to reduce the number of false positives and create more strong use cases based on AI/ML or behavioral analytics. In the next release, Imperva WAF should include more use cases for Advanced Persistent Threats and next emission sophisticated attacks.

For how long have I used the solution?

I've been working with Imperva WAF for six to seven months.

What do I think about the scalability of the solution?

Imperva WAF is scalable.

How are customer service and support?

Imperva's technical support is very good.

What other advice do I have?

I'd recommend Imperva WAF as a good product in terms of occupation perspective and strong WAF. I'd rate it as seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Akhilesh Mishra - PeerSpot reviewer
Technical Lead at M.TECH Solutions India Pvt. Ltd.
Real User
Top 5Leaderboard
May 1, 2022
Useful DDoS protection, good support, and reliable
Pros and Cons
  • "The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis."
  • "Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis."

What is our primary use case?

Imperva Web Application Firewall is used for customers who are looking to secure their multiple applications and want to block the threats, such as DDoS and ransomware attacks. Imperva Web Application Firewall delivers three main things, data security, data availability, and access control. For data security, it prevents malware and malicious threats. For the data availability, by preventing threats, such as malware, data can be available each and every time. You are able to have Access control, you have the ability to control the access.

What is most valuable?

The most valuable features of the Imperva Web Application Firewall are DDoS, malware, and the other malicious threat prevention it provides. Additionally, third-party integration is available. You can forward the log for further analysis.

What needs improvement?

Imperva Web Application Firewall can improve by providing better features, such as improved prevention of zero-day attacks. Additionally, it should include a VR meta-analysis.

For how long have I used the solution?

I have been using the Imperva Web Application Firewall for approximately 15 years.

What do I think about the stability of the solution?

Imperva Web Application Firewall is stable, and the performance is good.

What do I think about the scalability of the solution?

The solution is best suited for enterprise-sized businesses. It is a scalable solution.

How are customer service and support?

The Technical support is good from Imperva Web Application Firewall.

Which solution did I use previously and why did I switch?

I have used another solution previously which was good. However, Imperva Web Application Firewall had more features.

How was the initial setup?

The deployment of the Imperva Web Application Firewall is simple. However, it is not very user-friendly. It would be a benefit because the customers would have a better time with the installation.

What about the implementation team?

I did the implementation Imperva Web Application Firewall myself and it took approximately three days.

What's my experience with pricing, setup cost, and licensing?

Imperva Web Application Firewall price is higher compared to other solutions. However, everything is included in the price.

What other advice do I have?

I do the maintenance and upgrades of the solution if it requires it. I would recommend this solution to everyone. 

I rate Imperva Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1484703 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Reseller
Apr 5, 2022
Integrates with IBM AS/400 and Db2, and is stable and scalable
Pros and Cons
  • "Integration with IBM AS/400 and Db2 is okay."
  • "The cost could be lower; our end clients need to have a high budget to purchase this solution."

What is our primary use case?

We use it for protection. For example, for one of our banking clients, we use it to protect their mobile and website applications.

What is most valuable?

Imperva is really amazing, feature wise and performance wise.

Integration with IBM AS/400 and Db2 is okay.

What needs improvement?

The cost could be lower; our end clients need to have a high budget to purchase this solution.

For how long have I used the solution?

We have been a partner for Imperva Incapsula for two years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

Technical support is provided by a distributor, and sometimes, there's a delay.

I would rate the technical support at four on a scale from one to ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy because it's a plugin; it's an appliance. That means that there is a predefined setting.

Even with the professional service, it does not take a long time. It takes a few days, and everything is done.

For the professional service, usually one person from the distributor is required for deployment.

What's my experience with pricing, setup cost, and licensing?

We have an issue with Imperva Incapsula in the Iraqi market because of the high price.

What other advice do I have?

If you are looking for efficiency and the best technology, you should use Imperva. If you have a limited budget, however, then this is not a suitable solution for you.

I would rate Imperva Incapsula at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1803495 - PeerSpot reviewer
SOAR Consultant at a tech services company with 1,001-5,000 employees
Consultant
Mar 18, 2022
Scalable and stable firewall for web applications with a good interface, but path and traffic visibility need improvement
Pros and Cons
  • "Very scalable and very stable firewall for web applications, with a good interface in its cloud version. Mitigation is its most valuable feature. The technical support for this product is also good."
  • "Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement."

What is most valuable?

The mitigation feature is what I find most valuable in Imperva Web Application Firewall. The interface of the cloud version of this solution is also good.

What needs improvement?

Every product has a room for improvement, and in Imperva Web Application Firewall, we found a limitation when we need to check which email IP traffic is coming from, e.g. we cannot find it.

Imperva Web Application Firewall is a good system, but we found that the visibility of the diverse-path server, e.g. where the traffic is coming from, the different IPs, etc., needs improvement. If we can populate those information, we can block them in our firewalls, and that would make this solution better.

Though the cloud interface of Imperva Web Application Firewall is good, the interface of the on-premises version is not as appealing, and it's what I'd like to see improved in the next release of this solution.

What do I think about the stability of the solution?

Imperva Web Application Firewall is a very stable solution.

What do I think about the scalability of the solution?

The cloud version of Imperva Web Application Firewall is very scalable.

How are customer service and support?

Technical support for this solution is good.

How was the initial setup?

It's very easy to set up the cloud version of Imperva Web Application Firewall. It's not difficult, because you just need to map your DNS, and that's it. Setting up this solution is not a problem.

What other advice do I have?

I'm working as a cyber security consultant and I provide Imperva Web Application Firewall and other similar solutions to customers.

We are working in the Middle East, e.g. we are deploying solutions to different organizations.

I don't have any input on the pricing for Imperva Web Application Firewall, as that part is covered by the research team.

I don't have advice for people looking into implementing this solution, except that everyone has different opinions and different requirements. Every organization has different requirements, and their choices will be based on their requirements. If all their requirements are fulfilled by Imperva Web Application Firewall, then they'll want to implement or use it.

I've giving Imperva Web Application Firewall a score of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.