Try our new research platform with insights from 80,000+ expert users
reviewer1358583 - PeerSpot reviewer
Application Security Engineer at a insurance company with 10,001+ employees
Real User
One of the best solutions on the market for protecting all your web applications
Pros and Cons
  • "The features I have found most valuable with Imperva Web Application Firewall are account takeover protection, advanced bot protection, and API security."
  • "I am looking for more data enrichment. We should have the ability to add our own custom data to the system, to the live traffic."

What is our primary use case?

Our primary use case is for protection of all our web applications.

How has it helped my organization?

Imperva Web Application Firewall is a very good solution and very feasible for any corporation. We can almost accommodate everything with this solution. We were able to accommodate almost all our use cases with this. This is one of the best solutions I have found so far.

What is most valuable?

The features I have found most valuable with Imperva Web Application Firewall are account takeover protection, advanced bot protection, and API security.

What needs improvement?

In terms of what could be improved, I would say reporting on the cloud side.

Additionally, I am looking for more data enrichment. We should have the ability to add our own custom data to the system, to the live traffic.

In the next release I would like to see more API security.

Buyer's Guide
Imperva Application Security Platform
October 2025
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Imperva Web Application Firewall for almost five years.

We currently use a hybrid version but we are moving towards purely 100% cloud where we will shortly get rid of all the appliances.

What do I think about the stability of the solution?

Its stability is very good. In all aspects, it is very good. It is beyond my expectations actually.

What do I think about the scalability of the solution?

In terms of scaling, Imperva Web Application Firewall is amazing. The product is really good so far.

We have very few users with direct usage - 10 users approximately.

There is zero maintenance.

How are customer service and support?

Their customer support is very good. They are very quick.

Which solution did I use previously and why did I switch?

I previously used F5 and something else whose name I don't remember.

We made the switch to Imperva because it is one of the best solutions on the market.

How was the initial setup?

The initial setup is very easy.

It just took a few days.

What about the implementation team?

We used the consultant. Our experience with them was not bad. But as I mentioned, things are not difficult here. It is fairly easy.

What other advice do I have?

My advice to anyone considering Imperva Web Application Firewall is that they can safely go to this environment without having a second thought. I have done so much testing. I did so many use cases. It never failed so far.

On a scale of one to ten, I would give Imperva Web Application Firewall a 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2159601 - PeerSpot reviewer
Manager- Secure Web Defense- Perimeter Security at a financial services firm with 10,001+ employees
Real User
A fairly stable solution that can be used for DDoS protection and security
Pros and Cons
  • "Imperva DDoS is fairly stable, and its availability is quite high."
  • "Imperva DDoS does not provide version control."

What is our primary use case?

We use Imperva DDoS for DDoS protection and security.

What is most valuable?

Imperva DDoS is fairly stable, and its availability is quite high. I haven't faced any downtime or system instability issues with the solution.

What needs improvement?

Imperva DDoS does not provide version control. After I make any changes on any portal, I would want to roll back my changes and go back to a stable version if something goes wrong. That particular feature is not there on the UI portal.

They have this roundabout way wherein I can use different tools to integrate, do the versioning, and manage it on my own. It's not directly available, but I can use it indirectly.

For how long have I used the solution?

I have been using Imperva DDoS for two to three years.

What do I think about the scalability of the solution?

Imperva DDoS is a scalable product.

How was the initial setup?

The solution's initial setup is a bit difficult and not very easy. It's not that time-consuming if you have expertise. Once you get your hands on it, it's pretty straightforward.

What other advice do I have?

Imperva DDoS is deployed on-cloud in our organization.

I would recommend Imperva DDoS to users because it's a fairly stable product.

Overall, I rate Imperva DDoS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Imperva Application Security Platform
October 2025
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
Kevin Juma - PeerSpot reviewer
Technology Operations Manager, Global IT at a tech services company with 11-50 employees
Real User
Deploys easily; good, responsive customer service
Pros and Cons
  • "I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time."
  • "The Imperva Web Application Firewall automations are good, but there is still room for improvement with them."

What is our primary use case?

Our primary use case for the solution is securing our applications and customer-facing website.

What is most valuable?

The Imperva Web Application Firewall feature I have found the most valuable is the ease of deployment. The solution's customer service is good as well. 

What needs improvement?

The Imperva Web Application Firewall automations are good, but there is still room for improvement with them. Fast rule propagation could also be improved.

For how long have I used the solution?

My company has been using Imperva Web Application Firewall for four years. But, personally, I have been using it for three years. It was already operational in the organization when I joined. 

What do I think about the stability of the solution?

We have not had any issues with stability. 

What do I think about the scalability of the solution?

I think Imperva Web Application Firewall is scalable. 

How are customer service and support?

I have had a positive experience with Imperva Web Application Firewall's tech support so far. They are knowledgeable and respond on time. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was not with the company when Imperva Web Application Firewall was initially deployed but I believe the process was straightforward. 

Which other solutions did I evaluate?

F5 firewalls are clunky and that is why we do not use them. They are good and powerful, but it takes quite a bit to set them up. They are not as easy to set up as Imperva Web Application Firewall.

What other advice do I have?

I would say: take Imperva Web Application Firewall into consideration because of its simplicity. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sonny Bernard - PeerSpot reviewer
Security Consultant at FPG Technologies and Solutions LTD
Real User
Useful database monitoring, simple dashboards, and scalable
Pros and Cons
  • "The most valuable features of Imperva Web Application Firewall are the monitoring of databases and the dashboards are easy to understand."
  • "Imperva Web Application Firewall could improve the API integration. It was complex for us. Additionally, The onboarding could be better."

What is our primary use case?

We are using Imperva Web Application Firewall to monitor databases.

What is most valuable?

The most valuable features of Imperva Web Application Firewall are the monitoring of databases and the dashboards are easy to understand.

What needs improvement?

Imperva Web Application Firewall could improve the API integration. It was complex for us. Additionally, The onboarding could be better.

For how long have I used the solution?

I have been using Imperva Web Application Firewall for approximately three months.

What do I think about the stability of the solution?

Imperva Web Application Firewall is stable.

What do I think about the scalability of the solution?

The scalability of the Imperva Web Application Firewall is good.

How was the initial setup?

The initial setup of the Imperva Web Application Firewall is complex.

I rate the initial setup of Imperva Web Application Firewall a four out of five.

What other advice do I have?

I rate Imperva Web Application Firewall a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Claudio Colombo - PeerSpot reviewer
CTO at Sorint.Lab
Reseller
It's easy to use and deploy
Pros and Cons
  • "Imperva is easy to use and deploy. The UI is excellent."
  • "I'd like the option to pick your bot protection."

What is most valuable?

Imperva is easy to use and deploy. The UI is excellent.

What needs improvement?

I'd like the option to pick your bot protection.

For how long have I used the solution?

I have used Imperva for seven years.

What do I think about the stability of the solution?

Imperva is stability.

What do I think about the scalability of the solution?

Imperva is scalable.

How are customer service and support?

Imperva support is good. 

How was the initial setup?

Setting up Imperva is easy, and it takes two days.

What's my experience with pricing, setup cost, and licensing?

The cost is reasonable. W have 50 clients and 10 websites per customer. 

What other advice do I have?

I rate Imperva Web Application Firewall nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Anuraj Nair - PeerSpot reviewer
Presales Engineer at SNSIN
Reseller
Top 5Leaderboard
Flexible, good performance, and helpful support
Pros and Cons
  • "The most valuable features of the Imperva Web Application Firewall are performance and flexibility. We can extend or customize the box itself."
  • "Imperva Web Application Firewall could improve the console by making it easier to use."

What is our primary use case?

Imperva Web Application Firewall is used for protecting web applications.

What is most valuable?

The most valuable features of the Imperva Web Application Firewall are performance and flexibility. We can extend or customize the box itself.

What needs improvement?

Imperva Web Application Firewall could improve the console by making it easier to use. 

For how long have I used the solution?

I have been using Imperva Web Application Firewall for approximately six years.

What do I think about the stability of the solution?

Imperva Web Application Firewall is stable.

What do I think about the scalability of the solution?

The stability of the Imperva Web Application Firewall is good.

We have approximately three or four clients using this solution.

How are customer service and support?

The support from Imperva Web Application Firewall is very good. They are handling support well, giving suggestions, and solving the issues.

How was the initial setup?

The initial setup of the Imperva Web Application Firewall is straightforward. The process for us is simple, we have been doing it for years.

What about the implementation team?

We have one person that does the deployment of the Imperva Web Application Firewall.

What's my experience with pricing, setup cost, and licensing?

We sell three-year licenses for Imperva Web Application Firewall to our customers. The price is a little expensive.

What other advice do I have?

I recommend this solution to others.

I rate Imperva Web Application Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ClaudioColombo - PeerSpot reviewer
CTO at Sorint.Lab
Reseller
The Setup is easy, scalable, and great pricing
Pros and Cons
  • "The setup of Imperva DDoS was easy."
  • "I would like to see automated reporting to improve visibility."

What needs improvement?

I would like to see automated reporting to improve visibility.

For how long have I used the solution?

I have been working with Imperva DDoS for two years now.

What do I think about the scalability of the solution?

Imperva DDoS is scalable.

What's my experience with pricing, setup cost, and licensing?

The setup of Imperva DDoS was easy and we are satisfied with the pricing.

What other advice do I have?

I would rate Imperva DDoS a nine on a scale of one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Sales Executive at EVVO LABS
Real User
Protects against broken authentication
Pros and Cons
  • "Imperva Incapsula has many valuable features. One, it protects the top 10 OWAS vulnerability, the open web application software platform, this is standard. Secondly, it protects against broken authentication. As well, it has remote execution of code."
  • "Imperva always needs to adjust to new versions of cyber attacks, it needs to be faster, improve the resiliency of the software of the solution."

What is our primary use case?

Previously I was in software development for more than 15 years. I had developed web applications for internet and cable TV companies. Now, I am a sales executive for Imperva Cloud WAF. 

Imperva Cloud WAF, previously Imperva Incapsula, is a web application firewall that is implemented in the cloud. It protects a public facing web application. It will track if a hacker is doing brute force attack. The web application firewall will detect it and block the source. This could be an IP address or the main name specific for a country. You can then update the profile of your server to block those IP addresses where the attack is coming from .

We have placed Imperva Cloud in our client's employee self service system that they are logged into. The website is protected by Imperva so that employees and customers can log in all over the Philippines. The client is a power generation company, which is a critical service, and has branches all over the Philippines.

We partner with a couple of on-premise data centers in the Philippines, one is PIM. They also provide cloud solutions. We bundle our solutions into their cloud projects.

What is most valuable?

Imperva Incapsula has many valuable features. One, it protects the top 10 OWAS vulnerability, the open web application software platform, this is standard. Secondly, it protects against broken authentication. As well, it has remote execution of code.

What needs improvement?

Imperva always needs to adjust to new versions of cyber attacks, it needs to be faster, improve the resiliency of the software of the solution.

For how long have I used the solution?

I have been using Imperva Cloud WAF for three years.

What do I think about the stability of the solution?

Imperva is stable. Based on Gartner's survey we are top three, meaning we are reliable based on customer feedback.

What do I think about the scalability of the solution?

This is a scalable solution. We have data centers all over the world. The solution can be set up to be optimized wherever the clients are accessing.

How are customer service and support?

Technical support has good response time. I am also the liaison officer for the technical team in Singapore. Support responds quickly and they do attend to the issues that we raise to them.

How was the initial setup?

The implementation of Imperva Cloud WAF is easy. All you need to do is change the DNS settings, because it is a cloud solution there is no appliance that you need to install at the data center. It just changes the DNS settings, and then a couple of IP address and domain name settings to allow a couple of those IP addresses and domain names settings into the firewall of the client and the firewall of Imperva.

The actual installation will only take a few hours and then full implementation within 24 hours. The initial setup takes time because of the configuration on the client-side. We prepared a questionnaire for the client to assist with preparation.

What was our ROI?

We created a cross-comparison against hiring a team of cybersecurity staff versus getting a subscription. After using Imperva Cloud for the past three years the cost is already acceptable against hiring a team.

What's my experience with pricing, setup cost, and licensing?

The price depends on the client's needs, it will be impacted depending on whether they need diverse production, or account take over for example.

There is an initial four package bundle with the price changing monthly.

What other advice do I have?

I would rate this solution an 8 out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros sharing their opinions.