The tool needs to improve CPU and storage memory.
Systems Analyst at a financial services firm with 501-1,000 employees
An expensive solution that is scalable and stable
Pros and Cons
- "Imperva Web Application Firewall is stable."
- "The tool needs to improve CPU and storage memory."
What needs improvement?
For how long have I used the solution?
I have been using the solution for a year. However, my company has been using it for six years.
What do I think about the stability of the solution?
Imperva Web Application Firewall is stable.
What do I think about the scalability of the solution?
The product is scalable, and my company has 20,000 users. One administrator manages the tool.
Buyer's Guide
Imperva Application Security Platform
September 2025

Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
Imperva Web Application Firewall is expensive.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Associate Engineer - Network & Security at Connex Information Technologies
Secure, reliable, and has helpful technical support
Pros and Cons
- "Technical support was very helpful."
- "We had an issue when securing the web applications for DDoS protection."
What is our primary use case?
Imperva Incapsula is used for web applications.
Our customers required the security of their web applications. We were asked to install this solution for their web solutions based on their throughputs and requirements.
What needs improvement?
We had an issue when securing the web applications for DDoS protection.
When using protection for some web applications, the customer may encounter a few issues.
For how long have I used the solution?
I have been working with Imperva Incapsula for several months.
We have deployed the cloud version, and we use the on-premise version for testing.
What do I think about the stability of the solution?
Imperva Incapsula is a stable solution.
What do I think about the scalability of the solution?
Imperva Incapsula is scalable.
We have two or three users in our company.
In order to increase our usage, We must publicize the fact that we have such a solution. I believe we had to use LinkedIn or some other solution to publish it. We need to inform our customers that we have a solution like this.
How are customer service and support?
Technical support was very helpful.
How was the initial setup?
The initial setup is not overly complex, but it could be easier.
What's my experience with pricing, setup cost, and licensing?
There is a license or subscription renewal that our customers pay.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Imperva Incapsula an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Imperva Application Security Platform
September 2025

Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,497 professionals have used our research since 2012.
Technical Support Engineer at PT. Sinergy Informasi Pratama
Improves security of web applications but UI needs enhancement
Pros and Cons
- "The tool's profiling feature maps all the web application directories and related components on the profile directory. It has improved the security of my client's website applications."
- "The tool's UI is complicated. It would be best to have a more accessible UI dashboard to make the job easier."
What is most valuable?
The tool's profiling feature maps all the web application directories and related components on the profile directory. It has improved the security of my client's website applications.
What needs improvement?
The tool's UI is complicated. It would be best to have a more accessible UI dashboard to make the job easier.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten. We have encountered bugs, but they are fixed fast.
What do I think about the scalability of the solution?
I rate Imperva Web Application Firewall's scalability an eight to nine out of ten.
How are customer service and support?
Imperva Web Application Firewall's customer support is good and responsive. However, they are less responsive on public holidays.
How would you rate customer service and support?
Positive
How was the initial setup?
Imperva Web Application Firewall's deployment is easy. Onboarding a website on Imperva Web Application Firewall is much easier than Fortinet. With the product, the process is simplified, as you only need to enter your application's IP address on the website for the site, and the profiling firewall automates the process. For large-scale web applications, deployment can take four days to complete.
What's my experience with pricing, setup cost, and licensing?
Imperva Web Application Firewall's pricing is expensive.
What other advice do I have?
I rate Imperva Web Application Firewall a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Solutions Engineer at a tech services company with 1,001-5,000 employees
A proactive security solution that protects web applications and APIs and enables easy administration
Pros and Cons
- "We can prevent attacks or issues even before they happen."
- "Sometimes, support tickets don't get addressed quickly."
What is our primary use case?
The solution is used by SMBs and enterprises that have a lot of websites that they need to protect.
How has it helped my organization?
Since the product is categorized in Gartner as a Web Application and API Protection tool, it protects APIs and web applications. It provides bot and client-side protection. I have done POCs. Once the platform is configured to block DDoS attacks, no traffic regarding DDoS or bots gets into the application.
What is most valuable?
If the clients have requirements for APIs and microservices, we can offer such services with the help of the solution. We can offer it as a security solution that protects APIs and microservices. Imperva’s real-time monitoring makes it very easy for administrators to monitor their existing web applications.
What needs improvement?
My clients raised a concern that even if they need the tool only for DDoS protection, they still have to buy the WAF license. It’s difficult to position the tool if the client already has a WAF solution and needs Imperva only for DDoS protection.
For how long have I used the solution?
I have been using the solution since June last year.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten. Since I've been onboarded, I haven't had any issues.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. Imperva allows only clean traffic. The scalability is based on the clean traffic and not the overall bandwidth of the client. Our clients are mostly enterprise businesses. I have some SMB customers.
How are customer service and support?
Sometimes, support tickets don't get addressed quickly. However, the support team gets to it eventually.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy. I rate the ease of setup a ten out of ten. The time taken for deployment depends on the number of applications we want to onboard. Usually, we can do it in a day.
What was our ROI?
Imperva is a very proactive solution. It is not reactive. We can prevent attacks or issues even before they happen. It is something people must consider since many enterprises are facing DDoS attacks, and their data is getting compromised.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing a seven out of ten. Some solutions are cheaper than Imperva. Imperva’s pricing is a bit higher in the market since it offers a full-blown WAF.
What other advice do I have?
We are partners. I rate the product's integration with our client's IT infrastructure a nine out of ten. It is easily integrated since many configurations are needed to onboard Imperva into a client’s infrastructure fully. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Presales Engineer at a tech services company with 11-50 employees
A cloud-based solution for traffic inspection that offers good up-time
Pros and Cons
- "The solution is cloud-based and offers us good uptime. It has combined web and API security. Therefore, with one license, you access both application security and also API security."
- "I would like to improve the tool's turnaround time in terms of support."
What is our primary use case?
We use the solution for traffic inspection.
What is most valuable?
The solution is cloud-based and offers us good uptime. It has combined web and API security. Therefore, with one license, you access both application security and also API security.
What needs improvement?
I would like to improve the tool's turnaround time in terms of support.
For how long have I used the solution?
I have been working with the solution for three years.
What do I think about the stability of the solution?
I have never had any issues on stability.
What do I think about the scalability of the solution?
The tool is scalable.
How was the initial setup?
The solution's setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive.
What other advice do I have?
I would rate the solution a nine out of ten. The solution is very mature and covers everything for its use cases.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator

Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2025
Product Categories
Distributed Denial-of-Service (DDoS) Protection CDN Web Application Firewall (WAF) Bot Management API SecurityPopular Comparisons
Prisma Cloud by Palo Alto Networks
Cloudflare One
Microsoft Azure Application Gateway
Azure Front Door
F5 Advanced WAF
Fortinet FortiWeb
Cloudflare Web Application Firewall
Akamai App and API Protector
Buyer's Guide
Download our free Imperva Application Security Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- F5 vs. Imperva WAF?
- Imperva WAF vs. Barracuda: Which One is Better?
- Which Web Application Firewall (WAF) would you recommend? R&S or Imperva?
- Can Imperva Bot Management protect against advanced bot threats, such as credential stuffing and content scraping?
- Can Imperva Bot Management protect against API attacks? Are APIs more susceptible to bot attacks?
- What is a zero-trust cybersecurity model and what would some of its key aspects be?
- We are looking at managed DNS providers and want to know what others are using
- Prolexic vs. Arbor Networks: How do they compare?
- How does a WAF help to protect against DDoS attacks?
- Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?