The solution is being used for communication.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
Provides out-of-the-box security for web applications
Pros and Cons
- "There is a quick switch between any of the the nodes if something goes wrong, where there's a there's an attack against a specific area. The security setup is reasonably easy. It's not a problem to do setups and rules and integrations. And, yeah, just the the back end team is also very willing to insist if there's questions that that we cannot answer or with these questions that we do have"
- "The UI interface needs improvement."
What is our primary use case?
What is most valuable?
If something goes wrong, there is a quick switch between nodes, wherever there's an attack against a specific area. The security setup is reasonably easy. It's easy to do setups, rules, and integrations. The backend team is also willing to help if there are questions that we cannot answer.
What needs improvement?
The UI interface needs improvement.
For how long have I used the solution?
I have been using Imperva Web Application Firewall for six months.
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What do I think about the stability of the solution?
The solution is highly stable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate it a nine out of ten.
How was the initial setup?
The initial setup is easy. The deployment depends on the customer's solution but does not take more than a few hours. I rate the initial setup an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
It is a very affordable solution.
What other advice do I have?
I would definitely recommend the solution. I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Systems Analyst at a financial services firm with 501-1,000 employees
An expensive solution that is scalable and stable
Pros and Cons
- "Imperva Web Application Firewall is stable."
- "The tool needs to improve CPU and storage memory."
What needs improvement?
The tool needs to improve CPU and storage memory.
For how long have I used the solution?
I have been using the solution for a year. However, my company has been using it for six years.
What do I think about the stability of the solution?
Imperva Web Application Firewall is stable.
What do I think about the scalability of the solution?
The product is scalable, and my company has 20,000 users. One administrator manages the tool.
What's my experience with pricing, setup cost, and licensing?
Imperva Web Application Firewall is expensive.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Imperva Application Security Platform
October 2025
Learn what your peers think about Imperva Application Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,846 professionals have used our research since 2012.
Associate Engineer - Network & Security at Connex Information Technologies
Secure, reliable, and has helpful technical support
Pros and Cons
- "Technical support was very helpful."
- "We had an issue when securing the web applications for DDoS protection."
What is our primary use case?
Imperva Incapsula is used for web applications.
Our customers required the security of their web applications. We were asked to install this solution for their web solutions based on their throughputs and requirements.
What needs improvement?
We had an issue when securing the web applications for DDoS protection.
When using protection for some web applications, the customer may encounter a few issues.
For how long have I used the solution?
I have been working with Imperva Incapsula for several months.
We have deployed the cloud version, and we use the on-premise version for testing.
What do I think about the stability of the solution?
Imperva Incapsula is a stable solution.
What do I think about the scalability of the solution?
Imperva Incapsula is scalable.
We have two or three users in our company.
In order to increase our usage, We must publicize the fact that we have such a solution. I believe we had to use LinkedIn or some other solution to publish it. We need to inform our customers that we have a solution like this.
How are customer service and support?
Technical support was very helpful.
How was the initial setup?
The initial setup is not overly complex, but it could be easier.
What's my experience with pricing, setup cost, and licensing?
There is a license or subscription renewal that our customers pay.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Imperva Incapsula an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support Engineer at PT. Sinergy Informasi Pratama
Improves security of web applications but UI needs enhancement
Pros and Cons
- "The tool's profiling feature maps all the web application directories and related components on the profile directory. It has improved the security of my client's website applications."
- "The tool's UI is complicated. It would be best to have a more accessible UI dashboard to make the job easier."
What is most valuable?
The tool's profiling feature maps all the web application directories and related components on the profile directory. It has improved the security of my client's website applications.
What needs improvement?
The tool's UI is complicated. It would be best to have a more accessible UI dashboard to make the job easier.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten. We have encountered bugs, but they are fixed fast.
What do I think about the scalability of the solution?
I rate Imperva Web Application Firewall's scalability an eight to nine out of ten.
How are customer service and support?
Imperva Web Application Firewall's customer support is good and responsive. However, they are less responsive on public holidays.
How would you rate customer service and support?
Positive
How was the initial setup?
Imperva Web Application Firewall's deployment is easy. Onboarding a website on Imperva Web Application Firewall is much easier than Fortinet. With the product, the process is simplified, as you only need to enter your application's IP address on the website for the site, and the profiling firewall automates the process. For large-scale web applications, deployment can take four days to complete.
What's my experience with pricing, setup cost, and licensing?
Imperva Web Application Firewall's pricing is expensive.
What other advice do I have?
I rate Imperva Web Application Firewall a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Presales Engineer at a tech services company with 11-50 employees
A cloud-based solution for traffic inspection that offers good up-time
Pros and Cons
- "The solution is cloud-based and offers us good uptime. It has combined web and API security. Therefore, with one license, you access both application security and also API security."
- "I would like to improve the tool's turnaround time in terms of support."
What is our primary use case?
We use the solution for traffic inspection.
What is most valuable?
The solution is cloud-based and offers us good uptime. It has combined web and API security. Therefore, with one license, you access both application security and also API security.
What needs improvement?
I would like to improve the tool's turnaround time in terms of support.
For how long have I used the solution?
I have been working with the solution for three years.
What do I think about the stability of the solution?
I have never had any issues on stability.
What do I think about the scalability of the solution?
The tool is scalable.
How was the initial setup?
The solution's setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive.
What other advice do I have?
I would rate the solution a nine out of ten. The solution is very mature and covers everything for its use cases.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Updated: October 2025
Product Categories
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