iboss Reviews

We use iboss for cloud proxy, CASB, and SSL inspection. I am gradually evaluating the zero trust feature of it.

iboss helped us consolidate our security solutions that were previously scattered across different platforms. Previously, we had different solutions for CASB, SSL inspection, proxy, and other functions. This consolidation did not significantly reduce the costs, but it did help.

iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside dangers. It has been helping us a lot.

We were able to realize its benefits within a month and a half. In the beginning, I had to work hard to get it up and running and ensure that people other than me could also run it. From the users' perspective, the benefits were seen right away, but from an admin perspective, it took us about a month and a half to get going and see its benefits.

There are a lot of valuable features. Cloud proxy is valuable, and SSL inspection is also valuable. It is pretty heavy to keep track of it all, but once you get it up and running, it is pretty good. In terms of ranking, I would say that Cloud proxy comes first, followed by SSL inspection, and then CASB.

It is fairly pretty easy to use once you get around it. It took me probably a month to get used to it and get the hang of it. As with the other cloud providers, the UI changes a little here and there every once in a while, so I have to keep up with that. Other than that, it is fairly easy to use. Everything is straightforward. We use their web admin console.

We can integrate with a lot of cloud solutions but not as many as I would hope to. We have a lot of visibility into the major ones, such as Microsoft or Google solutions, but they still have a way to go in getting it integrated with other third-party applications and getting visibility into them.

I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it. Configuring zero trust requires a lot of manual setup, whereas with other solutions, that comes prepackaged. If they can reach the other vendors' level in regards to setting it up, it would be good. That is something that I want to see improved.

We started using iboss approximately three years ago, and including the proof of concept, it's been about four years.

In terms of stability, iboss has been stable for end users for the past couple of years. Initially, there were some issues with agents not starting up, but for the past couple of years, it has been stable for end users. However, on the admin end, we have had a couple of problems with replacing the SSL certificate, which was a big hassle. Additionally, we lost some proxy access logs due to cloud node updates.

We have been running it with two nodes since the beginning and have not had a need to scale beyond that. The only thing that we have scaled is the log partition. That was pretty fast. That was done in about a week after we ordered it. According to what I have read, the scalability of the node is supposed to be fast and reliable, but we have not implemented it yet.

Their support is very good. It is wonderful. They are very fast. I have not seen anything faster than iboss support. The quality of it is exceptional. They go a step further to investigate issues on a case-by-case basis, which has been a tremendous help. I would rate them a ten out of ten.

Positive

We did not use any similar solution before. 

When I joined this company, iboss was not even in the talks. About four years ago, we had to review all our Internet security solutions. I was the one who did the PoC, and I was the one who implemented it. I was the one who pretty much got it up and running with the help of a few people.

The initial setup of iboss was fairly easy because we used distribution software to install it across all clients. It took us about a month from start to finish.

Maintenance-wise, there is not much. I check the admin console every day, but in regards to node maintenance and agent maintenance, everything is done automatically on the iboss end. That is pretty good.

The implementation was carried out in-house with the help of the iboss support team. It was a team effort, involving probably four or five people.

It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers.

My company is strict on spending. We cannot go ahead and adventure on a lot of different solutions. iboss was the solution that fit our price range and requirements, so we went for it.

My advice is to thoroughly do proof of concept of iboss because everyone has different use cases. To be able to use iboss smoothly, it is crucial to identify all the small settings and parameters during the PoC phase. Some settings are challenging to change once you go live.

I would rate iboss a ten out of ten. 

The solution is a corporate proxy server, an intelligence proxy.

From a corporate perspective, I understand that it's important to keep the company data safe. From a corporate point of view, it's a good solution.

The solution is stable.

The solution can scale. 

It was a very easy product to install. It can be deployed very fast.

Technical support is okay in terms of the assistance they provide. 

I've been using the solution for one and a half years at this point. It hasn't been that long just yet.

As simply an end-user, I cannot speak to its stability, however, I have not had any issues. I would say that it is more or less stable.

I'm not managing the solution; I'm only using it. Therefore, I cannot speak to its scalability. That said, from what I understand, the solution can scale. 

All computers and servers are using the solution. I'd say there are about 100,000 users on it in our company.

I've been in touch with technical support and I've found them to be okay. I have no complaints as to the level of service they provide. 

The installation is very simple and straightforward. It's not what I would consider being complex or difficult. 

The deployment is fast and can be done within minutes. 

Our deployment was handled centrally by the global team. I'm not sure how many people were assigned to deployment and maintenance duties. 

I don't have any opinion on the price or any insights into the pricing. I'm mostly just a user. Licensing would be handled by management. They may have a yearly licensing agreement set up.

We did not evaluate other options before choosing this solution. 

As we are using the cloud deployment model, we are always on the latest version of the solution.

I'd rate the solution at a seven out of ten. It's very useful for corporations.

I would recommend the solution to other organizations. 

We use the solution for web filtering to secure networks from malicious websites.

The solution operates autonomously.

The solution's pricing could be better.

We have used the solution for five years.

I rate the solution's stability as a ten.

We have around 80 solution users in our organization.

The solution's technical support was excellent.

Positive

The solution's initial setup was straightforward.

The solution gets expensive every year. Its cost increases too quickly.

The solution is expensive compared to Cisco Umbrella. I rate it as a ten.

It helps document internet activities and prevent exposure to inappropriate materials.

• Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets).
• Within the reporter: Logs (Event Log) and reports.

They simplify daily tasks and are easy to use.

The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages such as, "An error occurred while processing your request. Reference #216.6e29d242.1516384232.1523647."

No issues with stability.

Yes. To scale up, a new iboss Node Blade Chassis must be purchased. However, I think this new device will solve their scalability issues.

Nine out of 10. No complaints.

I rate it an eight out of 10. There could be a few changes, but it's a solid product.

Look into the iboss Node Blade Chassis and not 14600. This product is solid, fairly easy to use, and reliable.

We use iboss for the proxy solution. I used iboss in my organization to block a few sites for a few of my employees.

Content filtering is the most useful feature of iboss.

Sometimes the agent stops working in iboss, and we have to reinstall the agent. This is a hiccup that iboss should improve.

I have been using iboss for the last two years.

iboss is a stable solution, and we didn't face any major outages with the solution. I rate iboss a seven out of ten for stability.

iboss is a scalable solution. We deployed it for around 300 users, and there's no limitation on the number of users.

The solution's technical support was pretty good. I rate the solution's technical support a seven or eight out of ten.

Positive

It is easy to deploy iboss on any client's machine. However, configuring the solution is a bit complex.

The solution's end-user deployment is pretty easy and takes five or ten minutes.

We used iboss on our private cloud, but since iboss is a managed service, they provide a public cloud platform for the solution.

Overall, I rate iboss an eight out of ten.

Our primary use case for this product is DLP, data loss protection for databases. We also have solutions for patch management from Ivanti.

With iboss, we can protect the company, wherever they are, and also there is an ability to move like an MSSP, like a managed security service provider, making contracts with carriers.

The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports. With this ability, we have the granularity also for consults over social media, over applications on mobile, and this is an advantage that the customers are looking for right now. Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks.

Sometimes, obviously there are bugs, but right now they are handling them faster or fast enough to make them count and prevent new threats. In addition, iboss is growing so fast that it is often hard for them to keep up with the challenges. 

It is stable, but due to growth, it can sometimes be less stable than wanted. 

The two factors one must consider for a vendor are:

• Experience
• Cost of the solution

We considered Blue Coat from Symantec. But, we found iboss more innovative.  They consider the needs of the security of the client, and the demand to protect from new threats. 

Our primary use case is web filtering for K-12. We have approximately 1700 learners.

We switched to 1-to-1 iPads, needing more control and ease of use. 

Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis. As a department, we were able to spend our time making a difference in our learning education experience other than being the web monitoring police.

• Granular setup, which was able to set different levels of filters using the OUs in the AD. 
• The reporting was as detailed as much as you requested. 
• Filtering different age group of learners is imperative to allow the secondary learners with more access to information on the web and restricting our primary learners to areas of the web that we could trust.

SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment.

The tech support has been great. They speak English well.

My role is security solutions architect. I do the research for the customers. We are implementors and consultants. We provide solutions for our clients.

With everybody working from home due to COVID, iboss was the solution that we implemented as the security architecture for those who were working from home and normally don't. It has decentralized the office.

The endpoint-type solution is an area that needs some improvement. They don't identify that they are a security risk. This is something that needs some work.

File integrity monitoring would be very advantageous as an additional feature.

I would like to see anything regarding the endpoint or the endpoint-base improved.

I have been working with iboss for one year.

Technical support is pretty sharp and very responsive.

I would rate iboss an eight out of ten because it needs better coverage on the endpoint.