I am an MDM specialist and I provide support and consulting to corporate customers. We are currently using IBM Security MaaS360 with Watson for different kinds of customers and different kinds of industries. We are using IBM Security MaaS360 with Watson for a municipality which is a government entity that is currently using the platform to distribute applications and to control employees' devices.
The best features offered by IBM Security MaaS360 with Watson are the fast deployment of applications and the speed at which the profiles are pushed to the devices.
The fast deployment and profile update features of IBM Security MaaS360 with Watson have made it easier for our job and our customers' work because when it is required that an application be loaded quickly or updated, it is done quite fast compared to other MDMs.
IBM Security MaaS360 with Watson has positively impacted our organization and our customers by providing security on the devices and has really changed the clients' operation.
I think IBM Security MaaS360 with Watson could improve by enhancing the graphical interface because compared to other MDMs, I think it is a little simple. It should be a little more visual and more intuitive.
As for necessary improvements to the interface or other aspects of IBM Security MaaS360 with Watson, they should have some application to provide real-time remote support.
I have been using IBM Security MaaS360 with Watson for approximately two years.
I would rate the stability of IBM Security MaaS360 with Watson as excellent because we have not had either performance problems or website outages, nor any issues in operations.
The scalability of IBM Security MaaS360 with Watson is good because they have scaled gradually and customers have enrolled devices without experiencing problems.
I would describe the customer support experience with IBM Security MaaS360 with Watson as positive because they were always available.
I chose a rating of eight and not a higher or lower score because there are other MDMs that surpass it.
