Huntress Managed ITDR Reviews

I use Huntress Managed ITDR for 365 protection, monitoring log run events, security, and abnormal logons.

The centralized management with the EDR and ITDR is beneficial. It's all in the same single pane of glass management, which is particularly valuable. I also use it for 365 protection, monitoring log run events, security, and abnormal logons.

More in-depth reporting could be beneficial for the solution.

I have been using it for a couple of years.

I have never experienced downtime with Huntress Managed ITDR, so it's fully stable.

The solution is easy to scale. I've never had limitations on scaling or performance issues.

The technical support is fantastic. They are super fast, and I am happy with the support.

I have not used any different solutions before. Huntress Managed ITDR was the first product of its type that I used.

The initial setup was very straightforward. Since there's no agent to deploy, it was an easy setup process.

I include ITDR in our plan, so I definitely make money off of it.

The pricing of ITDR is reasonable.

I didn't investigate other products much. I rolled into ITDR from EDR as Huntress added that functionality.

New users should communicate with Huntress, as it is their product and a cloud platform. Other than that, it is a straightforward product. I rate the overall solution as a ten out of ten.

My main use case for Huntress Managed ITDR is securing endpoints as well as Microsoft 365 online cloud tenants.

A specific example of how I use Huntress Managed ITDR for securing my Microsoft 365 cloud tenant or endpoints is that we rely on it to catch any type of malicious actions that are occurring. It is a very useful tool for us.

Regarding my main use case, it makes a difference all the time when it prevents malicious actions from happening with users.

The best features Huntress Managed ITDR offers include the flexibility of isolating machines and creating rules surrounding those events.

The flexibility in isolating machines and creating rules has allowed us to contain those incidents quickly and in some cases automatically.

Huntress Managed ITDR has impacted my organization positively by allowing us to manage any potential malicious events with customers in a more automated fashion.

I have been working in my current field for 15 years or more.

Huntress Managed ITDR is stable.

Huntress Managed ITDR is scalable.

The customer support is great, but these automated questions are too long.

I would rate the customer support a 10.

We did not use a previous solution before choosing Huntress Managed ITDR.

I am not sure if we use the Shadow Workflows feature.

We utilize the Rogue Apps, OAuth abuse protection feature, and it is very effective and will usually find old applications.

The human-led investigation and remediation aspect of the solution is very important in our security operations, so that we can give feedback to the customers.

I am a technician, and I do not have that information regarding return on investment.

I do not deal with pricing, setup cost, and licensing.

I was not involved with the decision to choose Huntress Managed ITDR, so I cannot say if other options were evaluated.