Fortinet FortiSIEM Reviews

I work in our presales department. We have three of our clients using Fortinet FortiSIEM.

The solution is useful to integrate logs from different sources so that there is a common place to see and create dashboards and the AI associated with event checking.

We have a common service desk for our customers that has three employees monitoring everything. It requires less than one person to watch the dashboards, send the alerts and call the back office during an event. The solution requires maintenance every three months to install the last stable version of the firmware.

FortiSIEM helped us discover all the threats at the time that were attacking the IT services of the company. We now have multiple-level authentication. We use VPN instead of publishing services to the world, and we closed some services that are no longer being used. Eventually, we geographically blocked some services that do not need to be published in China or the United States, for example.

FortiSIEM has been a good product. It does everything that it has promised that it can do. It has been very useful to discover new threats from the outside such as external exploits, brute-force, or password tries. 

The process of installing Fortinet FortiSIEM and the customization of the alerts take too long. You need to customize the alerts that come to the dashboard so that not everything is an alert. If everything is an alert, nothing is an alert. This is a complicated process and takes time.

In future releases, I would like to see a resource for common environments like VMware and VMware/FortiGate or VMware/Check Point. The resource should discover and speed up implementation.

We have been using Fortinet FortiSIEM for a year and a half.

Being a Linux virtual appliance, FortiSIEM is a stable platform.

We are located in Uruguay, which is a small country. We have no issues with scalability because we have so few people and our IT infrastructure is quite simple. 

Our customers have between 200 and 400 users of Fortinet FortiSIEM.

I would rate the customer service and support of Fortinet FortiSIEM a four out of five. They are quite good.

Positive

Prior to FortiSIEM, we did not use SIEM. We had a log concentrator, but it did not have the ability or the AI to correlate logs like SIEM has.

We decided to implement FortiSIEM because SIEM has the ability to create logs using AI. With a log concentrator, we have all the events there, but there is no relation between them and what we have to do manually.

The initial setup of Fortinet FortiSIEM is easy. The solution is on a virtual appliance that you download and put in the VMworld or on-premise. I would rate the ease of initial setup a five out of five.

Deployment and implementation of FortiSIEM took three months due to the tuning and the building of the dashboards. We used Fortinet professional services for our first deployment. For the second deployment, we used our in-house team. 

We are seeing very good results on a security level.

Fortinet's products are not expensive, it is less than the competition. There are additional fees for space in the virtual environment. You require virtual space because the logs take up space on the disk. Eventually, you need to buy disks and put them in your environment or in the cloud. Without the disk, you have to turn off the device.

I would rate them a three out of five overall for pricing.

We did consider Sentinel in Azure because it is almost free.

If you are considering Fortinet FortiSIEM for your organization, write down what alerts are important to you, which devices deserve to be monitored, and which logs you really need. You will need to customize all of this. If you have all of this detailed, the implementation process will be easier.

I would rate the solution an eight out of ten overall.

We are using the solution for our customers. 

The pricing is good. 

The best features are the dashboard and the integration between the Fortinet products. We can connect the nodes very easily.

The initial setup is very easy.

It's great to use both this and FortiSOAR. It makes everything better. If you use them together with Fortianalyzer, it's better than Splunk.

The solution is stable. 

It is a scalable product. 

Technical support is helpful. 

There are some connectivity issues with FortiAnalyzer and FortiGate.

They need to integrate better with Cisco and Palo Alto. 

The solution is very stable. It offers good reliability.

We have found that it is possible to scale the solution.

With technical support, I often direct tickets to them in terms of licensing, and within a maximum of two to three hours, the license will be active. They are very helpful. They are very responsive. They are always responding to the tickets and assisting us. You can show your customer their level of engagement. It's very impressive. Customers are happy.

Positive

In Saudi Arabia, customers are doing Splunk or LogRhythm. In Jordan, we are using Fortinet due to the fact that it is cheaper. 

There is not a huge difference between all the technology as all the partners use the same technology.

The solution is quite simple and straightforward to set up. I'd rate it a four out of five in terms of ease of execution.

There is, for example, no need to more configuration. It's very easy. In the cloud, you just reinstall the virtual machine, its main connectors in Big Sur, and then, on the customer side, you put the small virtual machine at the connectors.

The pricing is very good. It's reasonable and competitive. I'd rate the pricing at five out of five. 

I'd rate the solution a nine out of ten.

We are using Fortinet FortiSIEM for multi-tenant SOC service.

Fortinet FortiSIEM is deployed in our data center, and we have one collector. Each client has a collector within their environment. We set up a collector within each client's environment, and then have a VPN connection from the client's environment to our environment.

Fortinet FortiSIEM has helped us achieve our goal of serving multi-tenant SOC services. We're able to serve multiple clients at the same time.

Fortinet FortiSIEM's most valuable feature is the simplicity in handling multi-tenancy and the ability to switch between different clients at the same time. That was handled flawlessly.  

The interface needs some improvements because it's a bit cumbersome when you're trying to view items. It takes some time to get used to. Additionally, sometimes the scrolling does not work.

I have been using Fortinet FortiSIEM for one year.

Fortinet FortiSIEM is stable.

The scalability of Fortinet FortiSIEM is good.

We have contacted the support a number of times and they were helpful.

The initial setup of Fortinet FortiSIEM is straightforward. It took us approximately two weeks.

We did the deployment in-house. We had two people for the implementation.

We are using Fortinet FortiSIEM to serve clients, and we are receiving our return on investment from them.

The price of Fortinet FortiSIEM was reasonable compared to other solutions.

There are many licenses required, such as the MSSP, Agent, and device. For the number of devices that you are monitoring, you need licenses. The license you pay per your usage. When you are onboarding more clients onto it, the license fee is for the usage. Additionally, there's the Windows Agent license that you need. If you use any Windows Agent, you receive a separate license charge.

We started using Fortinet FortiSIEM because we were recommended to use it by a trusted source.

My advice to others would be to carefully look at the cost involved, and look closely at the licensing model. If it's a model that works for you, then great. However, it came as a surprise to us, we were told that we would be giving different licenses for the devices, and for the Windows Agent separately. We were not expecting the additional costs, it caught us off guard.

I rate Fortinet FortiSIEM a six out of ten.

We are creating our new dashboards and correlations as per our requirements with Fortinet FortiSIEM.

We have found the most important features in Fortinet FortiSIEM to be the correlation, file utility check, latest file, and hash changes. These features are important for us.

We expect the latest patch from Fortinet FortiSIEM to give the ability to work with signature files.

The patch management on the software needs to be better. We have not received frequent updates from their site. That's the major challenge for us. Going by the latest trends there are lots of cyber attacks happening in the entire world. All of the latest trends, patches, file updates, and hash updates should be released as soon as possible, whilst an attack is detected the patch has to be released on time.

I have been using Fortinet FortiSIEM for two and a half years.

It's a foolproof solution for our requirements, it is stable.

The solution is scalable. However, this depends on the license we purchase. Additionally, to scale the solution requires a large investment for computer hardware, such as SSD, memory, and CPUs.

We have approximately 25 security engineers using the solution and approximately 10,000 end users.

We do not have plans to increase the usage of the solution at this time.

I would rate the support of Fortinet FortiSIEM a four out of ten. 

We previously were using the Juniper STRM, but  Juniper STRM is currently not available. I think that their company was taken over by IBM QRadar, this is why we have gone with FortiSIEM.

The workload required for this software is a major challenge. It requires a huge workload in terms of CPU and memory. It requires a huge workload for the installation and for the integration with all the systems. The whole implementation took approximately six months.

We had help from the Fortinet team for the implementation team.

We have received a return on investment by using this solution.

The price of Fortinet FortiSIEM is a lot less when compared to other solutions.

My advice to others thinking about implementing this solution is if your organizational budget is low, then we go for Fortinet FortiSIEM. Otherwise, if we have enough budget, I would recommend IBM QRadar and or other solutions.

I rate Fortinet FortiSIEM a six out of ten.

Fortinet FortiSIEM is used to retrieve logs from different sources, such as network switches, firewalls, and servers, that are running difficult operating systems. The solution adds intelligence to the process that can provide meaningful information for the data analyst to use.

The solution can be deployed on the cloud or on-premise.

The most valuable feature of Fortinet FortiSIEM is the user and entity behave as analytics(UEBA). This feature mixes your data and provides useful information based on the behavior of the targeted.

The UI could improve in Fortinet FortiSIEM. Humans view the UI frequently for data and if it was more visually pleasing it would be beneficial.

I have been using Fortinet FortiSIEM for a couple of years. 

The stability of Fortinet FortiSIEM is stable.

I rate stability Fortinet FortiSIEM an eight out of ten.

Fortinet FortiSIEM is known for its scalability, it scales well.

We have a couple of customers using this solution.

I rate the scalability of Fortinet FortiSIEM a nine out of ten.

The support from Fortinet FortiSIEM is great.

The initial setup is easy, but the time it takes for the deployment depends on the number of applications monitored. One of our clients has taken us three weeks, but a typical setup takes one month. Some logs are simple to configure while others can be more difficult. 

Deploying the solution is a straightforward process that involves just a few steps, such as loading the solution and configuring it, after which the solution will commence retrieving the data.

We do the implementation of the solution with two administrators within one month.

The price of the solution is expensive. The license is scalable. If there are 10 devices it is simple to license.

My advice to others that might want to implement this solution is to know their business needs. There are other solutions, such as Splunk that can provide a lot more information when collecting data but it might not be needed for their use case. A small business would not need all the extra features of Splunk.

I rate Fortinet FortiSIEM an eight out of ten.

The solution's ability to collect data from different sources is its most valuable feature.

They should enhance the solution's AI capabilities, including XDR and EDR.

We have been using the solution for six months.

I rate the solution's stability as a nine.

I rate the solution's scalability as an eight. It works well with medium to large-scale enterprises.

The solution's tech support team is good.

The solution's initial setup is a bit complex as you have to do a lot of configuration. You have to collect data from different sources such as Microsoft, IBM, etc. The data extraction process differs for every system. Thus, you have to apply different protocols to collect data from various sources.

The solution has a lot of network solutions in its bucket. As a result, they provide excellent network strength. I advise others to know the product well before implementing it. I rate it as an eight.

I use FortiSIEM for email events and security alarms.

FortiSIEM's best features are the dashboards and customization.

An improvement would be if FortiSIEM's licensing was based on the number of nodes rather than the EPS. In the next release, FortiSIEM should implement a central repository.

I've been working with FortiSIEM for more than three years.

FortiSIEM's stability is quite good.

FortiSIEM is scalable, though this is constrained by the licensing model.

FortiSIEM's technical support is satisfactory, but its knowledge base could be better.

Positive

We used an in-house team and the local vendor.

FortiSIEM's licensing is based on EPS, and its pricing is competitive in the market.

I also evaluated LogRhythm and McAfee.

I would give FortiSIEM a rating of seven out of ten.

I am using Fortinet FortiSIEM to correlate events in our enterprise.

Fortinet FortiSIEM has helped our organization by providing us with business monitoring.

The most valuable feature of Fortinet FortiSIEM is the correlation of many events.

Fortinet FortiSIEM could improve to extend to several locations or sites.

I have been using Fortinet FortiSIEM for approximately two years.

The stability of Fortinet FortiSIEM is okay but it could improve.

We would like to increase the usage of Fortinet FortiSIEM.

The technical support from Fortinet FortiSIEM is good.

We previously used Juniper Security Threat Response Manager.

The initial setup of Fortinet FortiSIEM is easy. The full deployment took approximately seven days.

We had one supervisor and two others that helped do the implementation of Fortinet FortiSIEM. We did the implementation in-house.

We have five network administrators for maintenance.

We have seen a return on investment using Fortinet FortiSIEM.

There are additional features that cost more than the standard licensing fees.

We evaluated two other solutions before choosing Fortinet FortiSIEM. The graphical user interface is better in Fortinet FortiSIEM.

I rate Fortinet FortiSIEM a seven out of ten.