Fortinet FortiSIEM Reviews and Pricing

reviewer773925

ICT Architect at a insurance company with 51-200 employees

Jan 5, 2022

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Never crashes but lacks integration with Fortinet products

Pros and Cons

"The most valuable feature is the anomaly-reporting alarms."

"Areas for improvement would be the ease of use and the integration with Fortinet's own products."

What is most valuable?

The most valuable feature is the anomaly-reporting alarms.

What needs improvement?

Areas for improvement would be the ease of use and the integration with Fortinet's own products.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

This is a very stable product - we have never had a crash with it. It does use a lot of resources, but this doesn't affect its performance.

Buyer's Guide

Fortinet FortiSIEM

April 2025

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What do I think about the scalability of the solution?

The scalability is ok and is improved by using Elasticsearch.

How are customer service and support?

The technical support has improved a lot and is now ok.

How was the initial setup?

The initial setup was a little difficult because no good guidelines were available. However, this has since been improved. It took around six months to finish a complete deployment.

What's my experience with pricing, setup cost, and licensing?

I have a five-year contract for this product, with no additional costs.

What other advice do I have?

I would give this solution a rating of seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

SaurabhYadav5

Network Engineer at Ogma Consulting

May 2, 2025

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Comprehensive monitoring boosts security, yet incident management features need expansion

Pros and Cons

"These aspects make Fortinet FortiSIEM a valuable choice."

"Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR."

What is our primary use case?

Our primary use case for Fortinet FortiSIEM is mostly in government offices. We fully rely on vendors for implementation, and we generally review and approve the recommendations made by the implementation partners.

What is most valuable?

I use Fortinet FortiSIEM for complete infrastructure monitoring for security events. It supports a number of compliance rules that cater to different requirements. I find the real-time monitoring and correlation capabilities effective for security alerts. Fortinet FortiSIEM provides pre-built rules, with more than three thousand rules supplied, eliminating the need to define them from scratch. These aspects make Fortinet FortiSIEM a valuable choice.

What needs improvement?

Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR. Additionally, the search functionality in FortiAI should be improved to provide more precise results, making it easier for me to understand what actions need to be taken.

For how long have I used the solution?

I have used the solution for one and a half years.

What was my experience with deployment of the solution?

I haven't faced any issues with deploying Fortinet FortiSIEM. The main setup can be done in one hour, and I prefer the VMware installation which is provided with VMDK or similar files. Installing agents on endpoint machines is the main task.

What do I think about the stability of the solution?

Occasionally, some stability issues occur, but Fortinet's technical support team provides assistance. As I mentioned earlier, every software can have bugs, and Fortinet does respond to fix these bugs. I would rate the stability at around seven to eight on a scale of ten.

What do I think about the scalability of the solution?

Fortinet FortiSIEM is easy to scale. I would rate its scalability an eight on a scale of ten.

How are customer service and support?

Fortinet's customer support is okay, but not very good. They take some time to respond because they need logs and investigations, which delays the response time. I expect faster responses for the issues raised.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup of Fortinet FortiSIEM is not complex. It is very easy, as the software comes with pre-built rules.

What about the implementation team?

The implementation partners provide recommendations, but they only cover what is required in the scope of work. In case of any challenges, Fortinet’s tech support assists.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable, which is why it is preferred by government customers. Windows agent licenses cost around 3,000 Rupees per device per year.

Which other solutions did I evaluate?

Suppose I buy Splunk SIEM, I need to configure all the required rules. In contrast, Fortinet FortiSIEM comes with over three thousand pre-built rules.

What other advice do I have?

If planning to use Fortinet FortiSIEM, it is important to know that it provides pre-built rules, which is a significant advantage. It is suitable for medium to enterprise customers. Overall, I would rate Fortinet FortiSIEM seven out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Last updated: May 2, 2025