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Crewmem67 - PeerSpot reviewer
IT Consultant at College Notre Dame de Nazareth
Real User
Reliable, great pricing, and capable of expanding
Pros and Cons
  • "The pricing on offer is excellent."
  • "It could always be more secure."

What is our primary use case?

This is a Secure Web Gateway that protects you against various web attacks. It's used mainly for security purposes. 

What is most valuable?

The solution is stable. It's reliable. 

It can scale. 

The pricing on offer is excellent.

What needs improvement?

It takes a long time to install the solution.

It could always be more secure. 

For how long have I used the solution?

I've been using the solution for three or four years. I've used it for a while at this point. 

Buyer's Guide
Fortinet FortiGate SWG
June 2025
Learn what your peers think about Fortinet FortiGate SWG. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,957 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches and it doesn't crash or freeze. Its performance has been good. 

What do I think about the scalability of the solution?

The scalability is okay. It can expand well. 

We have 200 people using the solution. We do have plans to continue to increase usage. 

How are customer service and support?

I've never reached out to techncial support. I can't speak to their abilities. 

Which solution did I use previously and why did I switch?

I also have experience with Cisco and Palo Alto. About five years ago, we were using Cisco. We changed due to the better pricing. 

How was the initial setup?

I don't directly deal with the deployment. Someone else handles that process. 

My understanding is the implementation takes a long time. 

What's my experience with pricing, setup cost, and licensing?

The price is pretty reasonable. It's not like Cisco or Palo Alto, which are more expensive. 

I'd rate the cost, in terms of affordability, a five out of five. 

What other advice do I have?

I'm using the latest version of the solution.

I'd rate the solution seven out of ten. I'd likely recommend the solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2540127 - PeerSpot reviewer
Graduate Teaching Assistant at a university with 5,001-10,000 employees
Real User
Top 10
Easy to use and checks the access control as a firewall
Pros and Cons
  • "The solution is easy to use and checks the access control as a firewall."
  • "Fortinet FortiGate SWG can't be used on its own, and you have to get FortiAnalyzer."

What is our primary use case?

We used the solution for the client environment.

What is most valuable?

The solution is easy to use and checks the access control as a firewall. We did not face any challenges while integrating the solution into our infrastructure. Fortinet FortiGate SWG is easy to use.

What needs improvement?

Fortinet FortiGate SWG can't be used on its own, and you have to get FortiAnalyzer.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for three years.

What do I think about the stability of the solution?

Fortinet FortiGate SWG is a very stable solution.

What do I think about the scalability of the solution?

Fortinet FortiGate SWG is a scalable solution.

How was the initial setup?

The solution's initial setup is simple once you get a hang of it. All the documentation is available to help with the setup.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate SWG
June 2025
Learn what your peers think about Fortinet FortiGate SWG. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,957 professionals have used our research since 2012.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Reseller
Top 5Leaderboard
A comprehensive solution for web filtering, malware protection, and application control that offers robust security features and user-friendly interface
Pros and Cons
  • "Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
  • "There's room for improvement in the interface, especially following their upgrade to version nineteen."

What is our primary use case?

Our standard practice involves tailoring deployments to meet specific customer needs. Typically implemented at the network edge, FortiGate SWG addresses diverse security requirements. Use cases include securing online services, protecting internal servers in a DMZ for LAN user access, and employing a segmented approach where different firewalls safeguard distinct zones, collaborating to manage and pass traffic for unique security needs. One of the firewalls also serves as the primary filter for internet traffic.

What is most valuable?

Web filters, particularly web application controls, grant us the ability to regulate user access effectively. Among the various features, I find web application control and IPS to be the most valuable.

What needs improvement?

There's room for improvement in the interface, especially following their upgrade to version nineteen. The issue arises from the increased complexity, where tasks like defining the NAS require navigating a separate window, and regular policy configurations are done in a different window.

For how long have I used the solution?

I have been using it for seven years.

What do I think about the stability of the solution?

I would rate its stability capabilities nine out of ten.

What do I think about the scalability of the solution?

Regarding scalability, I would rate Fortinet highly, giving them eight out of ten due to the effectiveness of their new hardware, which greatly enhances scalability. We've carried out installations for a variety of setups, spanning from small to medium-sized deployments.

How are customer service and support?

I would rate its technical support services seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

WatchGuard deserves credit for offering multiple options, including a client base and a comprehensive reporting feature, all within a unified license and toolset.

How was the initial setup?

I would rate the initial setup six out of ten in terms of complexity.

What about the implementation team?

The deployment can take up to a week but typically can be done in a couple of days.

What's my experience with pricing, setup cost, and licensing?

We essentially customize implementations based on the customer's chosen appliance. The cost varies depending on the specific appliance they purchase. We provide coverage for whatever they acquire, and throughout the year, we pay different amounts to various vendors. The cost has increased since the update so I would rate it eight out of ten.

What other advice do I have?

In terms of reliability and security, FortiGate stands out. WatchGuard excels in additional features, offering the best reporting and various configuration options. While Sophos is also strong in security, I would rate it slightly lower than FortiGate. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2202255 - PeerSpot reviewer
Cyber Security Architect at a healthcare company with 10,001+ employees
Real User
A cloud solution for Internet-facing applications but is expensive

What is our primary use case?

We use Fortinet FortiGate SWG to secure both Internet-facing and internal applications.

What is most valuable?

The web solutions are the most important features.

What needs improvement?

The solution could add API protection.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for a year.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment depends on the requirements. It takes a minimum of one day to complete.

What about the implementation team?

The initial setup is managed by a partner.

Three to four people are enough for setup, depending on the tools. You need a network engineer, a partner, and a firewall engineer to install.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. It comes with a yearly subscription, which includes support and everything.

What other advice do I have?

Maintenance is easy. One person is enough to do the regular maintenance, but two are suitable for feasibility.

The product is good. It does the job of what is said. It is very stable and reliable. One should consider based on the POC and their requirement, but for our requirement, FortiGate was the one to go for.

We use it for Internet-facing applications and web-based applications. We use it more as a web solution. There might be other use cases or other requirements for other companies.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
EmilVisdal - PeerSpot reviewer
System Consultant at I team
Real User
Top 20
Has valuable SD-WAN features and an easy setup process
Pros and Cons
  • "The product's most valuable features are SD-WAN and the integration of WiFi and switches."
  • "It is complicated to manage different kinds of on-premise boxes."

What is our primary use case?

We use the product as a network service for our customers.

What is most valuable?

The product's most valuable features are SD-WAN and the integration of WiFi and switches.

What needs improvement?

It is complicated to manage different kinds of on-premise boxes.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for nine years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG's stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 3000 Fortinet FortiGate SWG end users, including small and medium businesses. I rate its scalability a nine out of ten.

How was the initial setup?

I rate the initial setup process a three out of ten. It takes two hours to complete.

What about the implementation team?

I implemented the product myself.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. The additional cost depends on the extra feature requirements.

What other advice do I have?

Fortinet FortiGate SWG is easy to set up and combine with switches and WiFi networks of appliances. I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Real User
Top 5Leaderboard
Has an easy initial setup process and good security features
Pros and Cons
  • "The product has the most valuable configuration, offloading, and security features."
  • "Fortinet FortiGate SWG's SSL offloading features need improvement."

What is most valuable?

The product has the most valuable configuration, offloading, and security features.

What needs improvement?

Fortinet FortiGate SWG's SSL offloading features need improvement.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for five years.

What do I think about the scalability of the solution?

I recommend Fortinet FortiGate SWG to larger companies as the lease line is expensive. It is suitable for companies who are running web applications. It is not a necessity for small businesses.

How are customer service and support?

The product's tier-one support process is time-consuming. It takes time to reach the right person to sort out the issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously worked with a product related to SSL offloading and caching through a reverse proxy. Currently, we are serving the small and medium-sized business (SMB) segment, where the requirements and infrastructure may not necessitate SSL offloading and related features due to the absence of web servers within their networks. Simpler and more streamlined solutions suffice for their requirements in such cases.

How was the initial setup?

The initial setup process is easy. It takes two or three hours for basic implementation. At the same time, it takes around two days to perform a clone test. It includes fine-tuning, optimizing, and transforming it to the environment once stabilized.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Fortinet FortiGate SWG an eight out of ten. It has a lower failure rate in terms of configuration. Once it is configured, it keeps running for years. However, they have increased the process by almost 60% to 70%.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Arquiteto Pré Vendas - Soluções Digitais - Cyber Security at Embratel
Real User
Top 10
Comes with a valuable content filtering feature and helped reduce tickets at our operations center
Pros and Cons
  • "The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering."
  • "The price could be improved."

What is our primary use case?

I’m using Fortinet FortiGate SWG to study it as a proposal for our clients in Brazil.

How has it helped my organization?

The solution reduced a few tickets from our operations center, and we're able to work better with flash incidents.

What is most valuable?

The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering.

What needs improvement?

The price could be improved.

For how long have I used the solution?

I’ve used the solution for four years and I’m currently using the latest version.

What do I think about the stability of the solution?

I rate FortiGate SWG’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate FortiGate SWG’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

The solution is easy to use, and it’s a great solution. I rate Fortinet FortiGate SWG a ten out of ten.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

I have seen an ROI using FortiGate SWG.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
shop manager at BIL
Real User
It's easy to manage and provides solid protection against external threats
Pros and Cons
  • "The interface is user-friendly, so it's easy to add policies and block traffic."
  • "We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters."

What is our primary use case?

We use FortiGate SWG as our edge firewall for protecting on-prem traffic. It provides routing and filtering. FortiGate is only protecting abiyt 300 users at our corporate headquarters, but we have five hundred locations all over Pakistan that are not covered by this firewall policy. We're looking for a cloud-based firewall that can be deployed at remote locations and managed remotely through this FortiGate firewall. 

What is most valuable?

The interface is user-friendly, so it's easy to add policies and block traffic. 

What needs improvement?

We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters.

For how long have I used the solution?

We have used FortiGate for around eight years.

What do I think about the stability of the solution?

FortiGate SWG is highly stable.

What do I think about the scalability of the solution?

FortiGate SWG is scalable because it has the ability to add a SOAP module. 

How was the initial setup?

Setting up FortiGate is straightforward, and deployment takes about a week, including the time needed to migrate our security policies. We took backups from our legacy firewall solution and installed them on FortiGate. It was simple because all our previous firewalls were also Fortinet. 

What's my experience with pricing, setup cost, and licensing?

Oh, yes. We pay we already we are already paying license. We have recently got a subscription and also description we are seeing.

What other advice do I have?

I rate Fortinet FortiGate SWG eight out of 10. I recommend FortiGate SWG as an on-prem edge device or routing solution. It is user-friendly, easy to manage, and protects us from external threats. We have had no issues with filtering or anything else so far. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate SWG Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Secure Web Gateways (SWG)
Buyer's Guide
Download our free Fortinet FortiGate SWG Report and get advice and tips from experienced pros sharing their opinions.