Fortinet FortiGate SWG Reviews

We use the firewall to protect our internal network and endpoints or servers and to establish the VPN with our other locations. We also use this solution to aggregate multiple WAN links using SD-WAN.

The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security.

All entries in the firewall are linked to all relevant items. For example, if I create one IP address for a LAN segment and I use that IP address in a particular group or if I create a policy or rule inside the firewall, it will be tagged and linked. This makes it easy to identify where and how a particular object is being used.

By clicking on a single point, we can view to all other relevant records. I found this very useful for our tech team and IT admins. 

We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions. We have not experienced this challenge with other solutions. 

Fortinet has a policy of pushing all logs into the cloud but the log management is sluggish and slow. The problem is on the site or application where the cloud is hosted.

We have used this solution for more than five years. 

This is a stable solution. I have many customers whose firewalls have been running for a couple of years without any periods of downtime.

The Fortinet back-end team are quite experienced and very helpful. In some cases they take more time than expected. The ETA for resolution could be better.

We are a partner of Fortinet and have a dedicated support team for our Fortinet customers. When they need assistance, we encourage them to contact us instead of Fortinet so that we can resolve their queries faster.

Neutral

The pricing for this solution is reasonable. 

I would rate this solution a nine out of ten. 

Our clients use it to protect their network. They're into public safety. They're police, fire, and EMS, and they're very concerned about security and what gets in and what doesn't get into their networks. We have got another client for whom we're deploying 30 firewalls in HA pairs over a huge network. That, of course, is a Cisco setup, not FortiGate.

Everybody is cranking up on security to find new ways to block and protect not just the inbound but also the outbound traffic. They want to protect what goes out. They also want to protect DMZs and all that kind of stuff.

It is simpler to configure. It is not like Cisco Firepower, where you go crazy trying to follow the Cisco documentation to figure out how to configure one little thing. Unlike Cisco Firepower, where you can't do everything through the web interface and you have got to do some command line stuff, Fortinet FortiGate SWG is simpler. There are four different things in Cisco to get in, which is not the case with Fortinet FortiGate SWG.

It is one of my favorite solutions to work with. I would much rather work with it than Cisco Firepower, for example. Even though I've got 20 years of Cisco experience with different firewalls, I would much prefer this solution.

Their technical support could be improved a little bit in terms of responsiveness.

I have been using this solution for almost three years.

For me, so far, it is fire and forget. You just set it up, and you really don't have to mess with it. It has been really reliable. It hasn't gone down, and I haven't had any outages.

It is scalable.

Technical support is okay. It, of course, depends on the kind of contract that you have. I've had better support from Cisco than from Fortinet when I'm having a problem that I can't figure out. Fortinet support is not bad, and they do get to the solution. However, they can be a little bit more responsive. That's the nice thing with Cisco. When you've got a network down issue, and they can get people on the phone immediately, and they stay with you until it is done. I find Fortinet's documentation better than Cisco's documentation.

We didn't have anything before, so this was brand new.

It is fairly straightforward. The only complexity to it is that it has a little bit longer setup than the old generation firewall thing, where you slap an IP address on the outside and the inside interface and turn it on, and you're going to have a basic firewall. You have got to go through several configuration steps to get it to a good base setup.

It is less expensive than a Cisco solution.

If you are brand new to this solution, you're going to want to read the documentation and follow it while setting it up because otherwise, you will miss something. To use this solution, you've got to know what you're doing. You can't just take someone who is a decent network guy and expect him to figure out what he has to do. It isn't that simple.

I would rate Fortinet FortiGate SWG an eight out of ten.

FortiGate SWG is mainly used for threat detection and response.

FortiGate SWG has helped our IT security teams to be faster and more responsive.

FortiGate SWG's most valuable feature is integration with vulnerability management.

I've been using FortiGate SWG for two years.

FortiGate SWG is very stable.

FortiGate SWG is scalable.

Fortinet's technical support is very good.

The initial setup is medium complex and takes between five days and a week.

FortiGate SWG is reasonably priced.

I would rate FortiGate SWG nine out of ten.

FortiGate SWG is primarily an antivirus but it also features application control and intrusion prevention.

FortiGate SWG has helped us control what employees do on the internet because people waste a lot of time using social networks, watching videos, etc. 

FortiGate is easy to use, and I also like its VPN.

FortiGate's reporting features could provide a better picture of what is happening in the box.

I've been using FortiGate for a few years, and I think it's a good solution for a medium-sized company.

FortiGate is highly stable.

FortiGate is scalable. They have a new few solutions to solve some reports in the cloud and send the information. And I believe FortiGate can integrate with different products to make it stronger. The product has about a hundred end-users. However, we're considering switching to other options because we're looking for stronger routing capabilities to be more secure.

I've never used technical support directly from Fortinet. The last time I needed support, I contacted our partner. He knows the configuration very well and resolved the problems.

I'd say that setting up FortiGate is moderately complex. It isn't too easy and took about four days to deploy. We had to set up the box and start making the configurations. One engineer is enough to handle it. 

We used a partner to deploy. The experience was good.

We pay about $4,000 for a yearly license, and there aren't any additional fees.

We evaluated something called Planet Solutions, but its administration wasn't strong like Fortinet's.

I rate FortiGate SWG nine out of 10. It's a good solution and not too expensive. FortiGate is an all-in-one solution, unlike Cisco's, where you have to pay extra for web filtering. The traffic control is included, so it's a good solution for a medium-sized company.

We use Fortinet FortiGate SWG as a security package tool for many of its features, such as analyzing and VPN services.

This solution has helped us have control over our network. We are able to put in place traffic restrictions and have a visualization of what is happening in the network.

The overall features of Fortinet FortiGate SWG are good.

The solution could improve by having some additional features, such as IBS and better cloud administration. Additionally, the web and DMC features are not very good. 

I have been using this solution for a few years.

I have found the new releases tend to have bugs making them not stable. The solution should be less memory and CPU-reliant.

The scalability is good.

We have been satisfied with the technical support.

We have run into some problems with the configuration that could be made simpler. Additionally, when migrating there can be some difficulties.

The price is relatively expensive compared to other solutions which are providing similar features.

We have evaluated other solutions.

I have recommended this solution to others.

I rate Fortinet FortiGate SWG seven out of ten.

We consider the solution to be useful. It is utilized solely for IPS web application. This we filter, as the basic features related to next-generation firewall are being employed, including IPS, application ID and filter, web application and annex. 

The performance is very good and the solution is simple to manage.

The solution has many heightened points which we cannot get to without working on CLI. There are many features but these are hidden. 

I have been using Fortinet FortiGate SWG for nearly one year.

The solution is scalable. 

The solution is stable.

The technical support is acceptable. 

The installation is straightforward. 

It took ten minutes. 

There is a need to pay for a license for the product. 

The solution is cloud-based. 

I would recommend it to others. 

I cannot tell you how many customers are using it. 

I rate Fortinet FortiGate SWG as an eight out of ten. 

We use it to secure connections for communication. This solution is deployed on the cloud and on-premises. We are using the latest version.

The security for endpoints is the most valuable. It is very secure for our workers. It allows us to secure a transaction and enable security for a specific segment in the workflow.

I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate. Currently, we need to develop APIs to use this interface. 

I have been using this solution for two years.

It is very stable.

Its scalability is good. We have 1,000 users of this solution in our organization. Currently, our usage of this solution is 50%.

They have 24/7 support.

We were using a different solution, and we switched because of the security and price.

It was complex earlier, but it is not that complex now. It took us about 24 hours to implement it. It was quick. It is integrated with the services that our IT team has. We have all the high-value services, such as support services, monitoring services, and integration services.

It is around $50,000 per month.

I would rate Fortinet FortiGate SWG an eight out of ten.

We are integrators and I'm a senior consultant. 

The best part of this product is that you have the same functionalities throughout the range of products, whether you deploy a small firewall or a big one, it's the same and you have the same functionality almost, so that's one of the benefits. You can also configure all your firewalls, and set them up in one box and use every interface for LAN1 or any kind of usage.

From my point of view, I think Fortinet has to extend the solution into the cloud and provide all the security features from the cloud and not be dependent on the firewall appliances. It would be much easier for them and for the customers. I'd like to see all the security features on the cloud in the next release. 

I've been using this solution for a few years. 

This is a stable solution. 

The initial setup is straightforward.

I would rate this solution an eight out of 10.