FortiMonitor Reviews

We use FortiMonitor to monitor logs and everything, especially whatever is being run on FortiGate.

FortiMonitor is really easy to use for monitoring the logs on FortiGate.

It could be improved. FortiMonitor's monitoring could be much better. It should be like, in Palo Alto. So, I also use Palo Alto. Palo Alto is also very flexible in the logs, but FortiMonitor is not that much flexible.

I have experience with FortiMonitor for around two years. I am a partner and reseller for FortiMonitor.

It is a stable product.

I have experience with FortiMonitor's customer service and support. I rate the technical support a nine out of ten.

Positive

The initial setup is not complex. At least two people, including any system administrator or any engineer, are required to maintain or deploy updates.

On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price. Palo Alto and FortiGate are also stable firewalls. But FortiMonitor is cheaper than Palo Alto, which is better. If someone has budget issues, they can go for FortiMonitor.

Since there is a need for FortiMonitor to be made a more flexible solution, similar to the logs in Palo Alto, I rate the overall solution a six out of ten.

FortiMonitor is used for high-level up and down monitoring, as well as proactive management and monitoring.

FortiMonitor is a great compliment to Cradlepoint.

The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them.

This solution supports dual-factor authentication.

I have had a few problems when connecting from home. When I work at the office, however, I have no trouble with it.

We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from.

FortiMonitor's stability is great. Unless the carrier has a network outage, they stay up and work.

FortiMonitor is scalable.

We deploy, approximately 1,000 per month.

I can't offer a number for all of our corporate users. We do retail, people going into businesses, people dealing with businesses, one on one, or, one to 100 things. Because we are not direct clients, I can't disclose anything about my business, but I can tell what we resell to other people.

We use the FortiClient firewall and there are approximately 2,400 users.

We did use another solution. However, we have switched to Fortinet because of the discounts we have been given. Our choice basically came down to price.

I was not involved with the initial setup of this solution.

We require API integrations with our own network, therefore I assume we have 60 employees watching it 24 hours a day, seven days a week.

We have a large customer base for Fortinet, and the additional buying power got us really great discounts.

We are FortiMonitor partners as well as Fortinet platinum partners.

I would rate FortiMonitor an eight out of ten.

With FortiMonitor, you can get all the logs of the traffic information of the destination or the source.

Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues.

I have been using FortiMonitor for 11 years.

FortiMonitor is a stable solution.

FortiMonitor's technical support is very helpful.

Positive

FortiMonitor's initial setup is easy.

FortiMonitor's deployment takes one hour. I can deploy the solution myself.

Compared to other solutions, FortiMonitor is a very expensive solution. Users have to pay an annual subscription fee for the solution.

Only one person is required for the solution's maintenance.

Overall, I rate FortiMonitor an eight out of ten.

FortiMonitor is used for monitoring the end user. We can see if there is any data leakage from files.

The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management.

FortiMonitor could improve by having compatibility with other operating systems, such as Linux.

I have been using FortiMonitor for approximately one year.

FortiMonitor is stable.

The scalability of FortiMonitor is good. However, we are not a large company and it scales well for the 25 users we have. We use the solution on a daily basis.

We have used the support sometimes when we are having some problems with the installation and we have received an answer from them. They are knowledgeable.

I rate the support an eight out of ten.

Positive

The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive.

I rate the price of FortiMonitor a five out of five.

I rate FortiMonitor an eight out of ten.

I use FortiMonitor for monitoring purposes. 

The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor. 

The most valuable feature of the solution is the facility to set up FortiMonitor. 

FortiMonitor needs to improve its alert system. 

I have been working with the solution for less than a year. 

I rate FortiMonitor's stability a nine out of ten. 

I rate the tool's scalability an eight out of ten. 

FortiMonitor has a very good support. 

Positive

The tool's deployment is tricky if you have a complex network system. 

The solution is a good investment. 

I rate FortiMonitor an eight out of ten. 

We have been using the solution for almost a year.

The solution provides the best firewall features.

The solution's initial setup process could be better.

The solution is relatively stable.

The solution's initial setup process is time-consuming.

I rate the solution as an eight.

FortiMonitor is an appliance with a distribution of Linux Ubuntu and it is working with the Fortinet cloud. We monitor logs from the Fortinet FortiGate and Fortianalyzer environments. We attempt to achieve efficient utilization of the CPU and memory through logs for troubleshooting.

The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment.

There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month.

The PDF documents are not generated, CSV files need to be exported, and Microsoft Excel needs to be used for filters. The solution is too manual to provide to our customers. 

I have used FortiMonitor for approximately within the last 12 months.

There is an additional cost if you want to increase the scalability of the solution. However, it is scalable.

Fortinet has a highly experienced technical team for firewall-related solutions. However, for other more specialized solutions, such as FortiMonitor, there is a lack of adequate staffing to provide timely support when tickets are submitted. Moreover, the team may not possess the required knowledge to offer the necessary assistance, which can result in longer wait times for someone with the appropriate expertise to provide support.

I rate the support from FortiMonitor a seven out of ten.

Neutral

The initial setup of FortiMonitor can be done in two ways. The first way is to try and use an open appliance, but in some environments, it is not possible. It's necessary to collect API to send logs. The documentation is okay enough technically to complete the installation in the customer's environment.

To set up an environment like Hyper V, it is necessary to establish minimum requirements, including CPU cores, memory, and hard disk space. After the machine is powered on, configuring the network interface only requires a few steps. Once the environment is configured, the collector will transmit information to the cloud. It is an easy process overall.

There are additional costs needed for certain functionality, such as scalability.

I rate FortiMonitor a six out of ten.