FortiMonitor Reviews

I use FortiMonitor for monitoring purposes. 

The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor. 

The most valuable feature of the solution is the facility to set up FortiMonitor. 

FortiMonitor needs to improve its alert system. 

I have been working with the solution for less than a year. 

I rate FortiMonitor's stability a nine out of ten. 

I rate the tool's scalability an eight out of ten. 

FortiMonitor has a very good support. 

Positive

The tool's deployment is tricky if you have a complex network system. 

The solution is a good investment. 

I rate FortiMonitor an eight out of ten. 

FortiMonitor is an appliance with a distribution of Linux Ubuntu and it is working with the Fortinet cloud. We monitor logs from the Fortinet FortiGate and Fortianalyzer environments. We attempt to achieve efficient utilization of the CPU and memory through logs for troubleshooting.

The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment.

There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month.

The PDF documents are not generated, CSV files need to be exported, and Microsoft Excel needs to be used for filters. The solution is too manual to provide to our customers. 

I have used FortiMonitor for approximately within the last 12 months.

There is an additional cost if you want to increase the scalability of the solution. However, it is scalable.

Fortinet has a highly experienced technical team for firewall-related solutions. However, for other more specialized solutions, such as FortiMonitor, there is a lack of adequate staffing to provide timely support when tickets are submitted. Moreover, the team may not possess the required knowledge to offer the necessary assistance, which can result in longer wait times for someone with the appropriate expertise to provide support.

I rate the support from FortiMonitor a seven out of ten.

Neutral

The initial setup of FortiMonitor can be done in two ways. The first way is to try and use an open appliance, but in some environments, it is not possible. It's necessary to collect API to send logs. The documentation is okay enough technically to complete the installation in the customer's environment.

To set up an environment like Hyper V, it is necessary to establish minimum requirements, including CPU cores, memory, and hard disk space. After the machine is powered on, configuring the network interface only requires a few steps. Once the environment is configured, the collector will transmit information to the cloud. It is an easy process overall.

There are additional costs needed for certain functionality, such as scalability.

I rate FortiMonitor a six out of ten.