One of the most valuable features is having the ability to cluster multiple firewalls even if they are different versions.
Information Security Consultant at a tech services company with 51-200 employees
Excellent for clustering but not a user-friendly solution with very bad GUI
Pros and Cons
- "One of the most valuable features is having the ability to cluster multiple firewalls even if they are different versions."
- "When it comes to the detection rate of the IP, it is the most powerful solution for detection-ready tests, like evasion techniques etc."
- "It's a complicated firewall. Until you come to know the firewall inducers, most people don't like the firewall because the components for the firewall are a little bit complex. User-friendliness is a little bit tough. It needs to be user-friendly when creating policies, and pushing policies. Committing takes more time compared to Palo Alto."
- "It is a helpful feature, but it is not a user-friendly solution as a whole."
What is most valuable?
What needs improvement?
It's a complicated firewall. Until you come to know the firewall inducers, most people don't like the firewall because the components for it are a little bit complex. User-friendliness is a little bit tough. It needs to be more user-friendly when creating policies, and pushing policies. Committing takes more time compared to Palo Alto.
The solution needs to invest in its GUI. The interface is very bad and not user-friendly.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
It's a stable firewall. There's no issue on the stability. When it comes to the detection rate of the IP, it is the most powerful solution for detection-ready tests, like evasion techniques etc. Forcepoint is a leader on the market.
Buyer's Guide
Forcepoint Next Generation Firewall
May 2026
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What do I think about the scalability of the solution?
The solution is very simple to scale. You just need to keep on adding devices. The firewall can cluster with multiple different models. Scalability-wise, this firewall will be the best firewall for an organization who is operating with a low budget. We typically implement for medium-sized to enterprise-level organizations.
How are customer service and support?
Technical support is okay. It takes too long to get a response because the support comes directly from the Netherlands, and they may have very limited employees. The engineers are quite technical, but the response is very slow.
How was the initial setup?
The initial setup is complex.
What about the implementation team?
We are an integrator that helps with the installation.
The initial installation needs a high level of knowledge because it's not like other firewalls where you have one single appliance. You need to have a separate machine to manage the firewall. The firewall is just a dummy device and all the configurations are done on a Windows machine. Sometimes, in the case of the unavailability of a Windows machine, you cannot do much with the firewall.
What other advice do I have?
What others need to know is that they need to have a clear idea of why they're going for this particular firewall. They need to know if are they looking for clustering or if are they looking for link load balancing. If they're not going for clustering, I would suggest they go with the most moderate firewalls like Palo Alto or Fortinet.
A certain type of attack, such as evasion techniques, isn't something that other firewalls really protect against. According to NSS Labs, Forcepoint firewall has been on top for the last consecutive four or so years because of the detection rate of evasion techniques that other firewalls failed to detect.
The clustering of our ISP links is a nice feature that other firewalls also should have. It is a helpful feature, but it is not a user-friendly solution as a whole.
I would rate the solution five out of ten. User-friendliness is the most important reason I've rated it so low. After Cisco firewalls, no next-gen firewalls have come to the market. So if they want to compete with these firewalls, they need to enhance the overall user-friendliness of the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Pre-Sales Engineer at a tech services company with 51-200 employees
Top feature is the integrated multi-layer filtering. The GUI could use a revamp.
Pros and Cons
- "McAfee NSP helps the organization by filtering most of the active inbound attacks that would otherwise compromise the users and servers."
- "Intel could ditch the Java-based GUI rendering and could use some serious revamp on the way they manage their GUI."
Valuable Features:
Integrated multi-layer filtering
Improvements to My Organization:
McAfee NSP helps the organization by filtering most of the active inbound attacks that would otherwise compromise the users and servers. It's automated and fast response allow the organization to leave it as it is and apply automated updates to its signature.
Room for Improvement:
Intel could ditch the Java-based GUI rendering and could use some serious revamp on the way they manage their GUI. A lot of bugs happen on their GUI but their system is working fine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Forcepoint Next Generation Firewall
May 2026
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,668 professionals have used our research since 2012.
System Engineer at a computer software company with 1,001-5,000 employees
A cost-effective solution for firewall but needs a better interface and support
What needs improvement?
Forcepoint could make the interface more reasonable and easier to navigate. If you are not good at Forcepoint, you cannot easily manage it. Fortinet is easy to navigate and reach.
Forcepoint should focus on upgrades. Sometimes, service is impacted or disrupted after an upgrade. You have to read the release notes carefully before doing anything.
For how long have I used the solution?
I have been using Forcepoint Next Generation Firewall for three years.
How are customer service and support?
Four years ago, I called support. Their response was very bad, but the antivirus was good.
Which solution did I use previously and why did I switch?
Fortinet is better because it is very easy to manage. For Forcepoint, you need someone to dive into GUI or make some changes in the configuration, navigate, etc.
How was the initial setup?
The initial setup is complex with the NG firewall compared to Fortinet. You can manage it easily by doing some virtual context and trying to divide the solution. You need experience for that. You have to do some lab to do something to prepare.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive.
What other advice do I have?
I recommend Fortinet. Fortinet is booming now, but it is expensive. Both have pros and cons. You can compare both with Palo Alto. Palo Alto is more stable and more scalable. Forcepoint has many more features than Fortinet.
Overall, I rate the solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PS & Technical Manager at a tech services company with 11-50 employees
An easy-to-manage security solution but could be cheaper
Pros and Cons
- "The solution offers sandboxing, which can be integrated at any time."
- "Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured."
What is most valuable?
The solution offers sandboxing, which can be integrated at any time.
What needs improvement?
Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured. While group design and configuration generally function well, there are issues related to OSSL. These issues may necessitate troubleshooting that involves accessing hidden features by adjusting product routes. This level of troubleshooting is currently restricted to technical personnel, not partners or customers.
For how long have I used the solution?
I have been using Forcepoint Next Generation Firewall for a few years.
How are customer service and support?
Technical support is good outside Egypt.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have tried FortiGate, Palo Alto, and Symantec. We switched to Forcepoint because it is easy to manage and troubleshoot.
What's my experience with pricing, setup cost, and licensing?
The product is expensive but cheaper than Cisco.
What other advice do I have?
Overall, I rate the solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: May 2026
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Buyer's Guide
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