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Dino R - PeerSpot reviewer
System Administrator at a insurance company with 1,001-5,000 employees
Real User
May 31, 2023
Has good stability, but its initial setup process needs improvement
Pros and Cons
  • "It is a scalable solution."
  • "They should provide more details on potential cyber threats."

What is most valuable?

The solution's most valuable features are reporting, support, and classification of cyber attacks.

What needs improvement?

They should provide more details on potential cyber-attacks over a dashboard or email for the solution. Also, they should include centralized dashboard configuration and management.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

I rate the solution's stability an eight or nine.

Buyer's Guide
Forcepoint Next Generation Firewall
January 2026
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I rate the solution's scalability a nine out of ten.

How are customer service and support?

The solution's technical support team is quite responsive and provides consistent support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is complex. It is challenging to identify new and existing systems.

What about the implementation team?

We implemented the solution with the help of a system integrator.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Good filtering and application control with helpful sandboxing capabilities
Pros and Cons
  • "I found the initial setup process to be very simple and straightforward."
  • "You do need knowledge of the solution in order to set the product up properly."

What is our primary use case?

We primarily use it as a next-generation firewall. 

What is most valuable?

The application control is great.

The solution offers very good filtering. 

There's a sandbox that we can leverage. 

We have resources of XD1 to properly manage the solution. The security management center is one of the best parts of the product.

I found the initial setup process to be very simple and straightforward.

Technical support is quite good.

What needs improvement?

The capacity for reading the users in a domain and the capacity to integrate the solution with the active directory or any kind of directory services need improvement. 

You do need knowledge of the solution in order to set the product up properly.

For how long have I used the solution?

I've used the solution for a very long time. I've used Forcepoint for ten years or more. 

What do I think about the scalability of the solution?

The number of users depends on the customer environment. Typically, there are up to 5,000 users. 

At the moment, there are no plans to increase usage.

How are customer service and support?

I've found the technical support to be helpful and responsive. They are good overall. 

How was the initial setup?

I've worked with next-generation firewalls for ten years, so for me, the initial setup was simple. That said, analysts that have never worked with Forcepoint, will face a more complex setup process.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are paid annually. You pay standard licensing costs. There are no extra costs involved. 

What other advice do I have?

We are Forcepoint partners. 

I deployed the latest version of the solution about a month ago.

For those that plan to implement this solution, I'd advise them to know their environment very well first in order to successfully implement the firewall. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Forcepoint Next Generation Firewall
January 2026
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
reviewer1774215 - PeerSpot reviewer
Assistant Manager, Information Security at a financial services firm with 5,001-10,000 employees
Real User
Feb 20, 2022
The first line of defense
Pros and Cons
  • "Forcepoint is a good, stable solution."
  • "The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN."

What is our primary use case?

We publish books and use Forcepoint Firewall as the first line of defense on VPN access.

What needs improvement?

Forcepoint Next Generation Firewall could improve with applying policies. Also, improvement with publishing websites and VPN agent.

The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN.

For how long have I used the solution?

Our company has been using Forcepoint Firewall for 5 years.

What do I think about the stability of the solution?

Forcepoint is a good, stable solution.

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

The technical support for Forcepoint is fine. They are polite and available twenty-four hours and usually resolve problems the same day.

How was the initial setup?

The initial setup of this solution is easy. We only set up some of the policies.

What's my experience with pricing, setup cost, and licensing?

Forcepoint Next Generation Firewall is reasonable, it is priced the same as other firewalls. 

Which other solutions did I evaluate?

We evaluated Palo Alto, their main advantage over Forcepoint is that they have an antivirus profile and anti-spyware profile.

What other advice do I have?

I would rate Forcepoint a 7 out of 10. I would recommend that anyone considering this solution to upgrade their software to have more advantages.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
PeerSpot user
PS & Technical Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Jan 7, 2022
Configuration is complex, and the interface is outdated, but it's relatively stable
Pros and Cons
  • "Forcepoint's stability is satisfactory, for the most part."
  • "Configuration is not easy because it has an old-fashioned interface. The configuration interface is highly complex, and it's been the same for years. They have to change the interface."

What is our primary use case?

Many of our clients have a two-stage firewall. They use one vendor in the data center and another on-prem, so we have to choose between Forcepoint or Cisco. There are choices, but many of our clients have Forcepoint.

What needs improvement?

Configuration is not easy because it has an old-fashioned interface. The configuration interface is highly complex, and it's been the same for years. They have to change the interface.

The structure of the configuration interface isn't like Palo Alto or FortiGate where you can do everything from a single screen. With Forcepoint, you have to import or assign rules because it's working with SMC, the central firewall management. Also, you cannot communicate directly with the product. You have to communicate with the product through the management interface. 

The dashboard also should be updated. 

For how long have I used the solution?

I'm the PS manager, and our team is working with many products, including an email gateway and Forcepoint Next-Generation Firewall. We've been using it for more than four years.

What do I think about the stability of the solution?

Forcepoint's stability is satisfactory, for the most part, but when you have a log increase, you will face issues. If the hard disk is full of logs, it won't accept any configuration. 

How are customer service and support?

If you want help from the support desk, you have to contact tech support and ask them to access the product to go through more troubleshooting. It's the same with web, email, and DLP.

Which solution did I use previously and why did I switch?

We use multiple firewall solutions, including Cisco, Palo Alto, and FortiGate.

How was the initial setup?

Setting up Forcepoint is okay, but you have to import the device and establish tunnel communication between the device and the SMC or the central management team. Deployment takes about five days from beginning to final confirmation, and we have a team of about six people for managing Forcepoint. According to the policy, you have to do things according to the number of clients behind the firewall. It's not straightforward, and it depends on the number of parameters or assets as well as the configuration the customer requires.

What's my experience with pricing, setup cost, and licensing?

The license is based on the number of clients behind the web gateway. If you increase the number of agents, the license will cost more. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Affords us better centralized management over its competitors with simplicity and flexibility of use
Pros and Cons
  • "Forcepoint Next Generation Firewall is very simple, easy to use, and flexible."
  • "We feel the product's technical support could be better, as this relates to the solution itself, to the installation of the product, and to having a proper understanding of the case."

What is most valuable?

It is very simple, easy to use, and flexible. It is a top solution with a complete feature set. Its most valuable feature involves its environment. 

What needs improvement?

A pain point worth mentioning is the need of the customer or client to properly know the environment as it relates to the presentation of Forcepoint and to have a better knowledge of the product's implementation. 

For how long have I used the solution?

We have been using Forcepoint Next Generation Firewall for six years. 

What do I think about the stability of the solution?

It's very stable product. 

What do I think about the scalability of the solution?

We feel Forcepoint's scalability to be pretty easy and good. It works very well. 

How are customer service and technical support?

We feel the product's technical support could be better, as this relates to the solution itself, to the installation of the product, and to having a proper understanding of the case. 

How was the initial setup?

The initial setup of Forcepoint Next Generation Firewall is not terribly complex. We are talking about three months at the intermediate level. 

While the deployment of a single firewall depends on the environment, this took us between two to five days. 

We employ more than 16 people on our staff for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Forcepoint Next Generation Firewall has a good price. 

Which other solutions did I evaluate?

In addition to Forcepoint Next Generation Firewall, we evaluated the concurrency of Palo Alto's features. We feel that Forcepoint affords better centralized management than its competitors.

What other advice do I have?

Our company makes use of every current version of Forcepoint Next Generation Firewall. 

Our clients who use Forcepoint run the gamut from small, medium to large businesses. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Lipaz Hessel - PeerSpot reviewer
Integration Manager at a manufacturing company with 501-1,000 employees
Real User
Top 5Leaderboard
May 11, 2020
Good console management, but the interface is not user-friendly and application filtering needs finer granularity
Pros and Cons
  • "The most valuable feature is the console management."
  • "If I want to allow access to Facebook, yet not allow the user to access videos, then I am not able to do it with this product."

What is our primary use case?

We had planned on using this product as our multi-tenant firewall. After one year, we stopped using it because there was a problem with supporting some of the protocols.

What is most valuable?

The most valuable feature is the console management. It is very good and the security was great.

What needs improvement?

The interface is not user-friendly.

We were told that we would receive training but it came late and we had already started to deal with the product, which ultimately caused problems because we did it incorrectly. If the vendor focused more heavily on training as opposed to implementation then it would be a big improvement.

The UTM features are missing.

Application filtering is supported at a high level, but not at a low level. If I want to allow access to Facebook, yet not allow the user to access videos, then I am not able to do it with this product. Essentially, I'm allowed to block but I'm not allowed to limit. With other vendors, I can impose limits.

They need to add support for the Routing Information Protocol, RIP.

There is no support for the Built.io NIC driver.

For how long have I used the solution?

I had been working with the Forcepoint Next Generation Firewall for about one year.

What do I think about the stability of the solution?

We had Forcepoint NGFW running on a virtual machine and it was very stable.

What do I think about the scalability of the solution?

From the design that we took, it had the ability to scale up to 250 clients. That was good for what we needed but we failed with the first customer and could not complete the implementation for the second one.

In our environment, we had ten users.

How are customer service and technical support?

We contacted technical support but it was not the typical support situation where we opened a ticket and they responded. We were in contact with them directly. Because it was irregular, I cannot judge how good or bad the support would normally be.

Which solution did I use previously and why did I switch?

We are currently using three other vendors including Check Point, Fortinet, and Palo Alto. These have always been there but we were hoping to add Forcepoint as another option.

How was the initial setup?

The initial setup is complicated and difficult to do.

By comparison, we have a very large number of products implemented in our environment and we can deploy most of them ourselves.

The deployment took almost seven months and ultimately, we failed. During our work on the deployment, we had two people handling the maintenance.

What about the implementation team?

We received assistance directly from the vendor. There were several people who took part in the implementation including five from our side, one from the vendor, and two from the distributor. The help that we received from them was awesome.

The distributor knows the product more from a theoretical point of view. When it comes to the hands-on experience, they know the basics. When the person from the vendor came, they knew more about the product but had no experience with the multi-tenant aspect. So, for the part that we needed, they were failing. We spent a lot of time and received help from different people, and it was still a failure in the end. We disposed of the product.

What's my experience with pricing, setup cost, and licensing?

We paid for a subscription license, vendor support, and the training.

Which other solutions did I evaluate?

We are a large service provider and we are always looking for new solutions. We had evaluated solutions by Sophos and SonicWall, although we decided that we were going to try Forcepoint.

We would not say No to another try with Forcepoint if, for example, they come back to us with a new version in another year. It would have to have documentation to show that what we want to do is now supported.

What other advice do I have?

We tried a few implementations and we did not have very much success because the interface is not user-friendly and the product is complicated. If we had the training on time then it may have been easy but that wasn't the case.

The biggest lesson that I learned from using this solution is that you can't trust what people tell you. When they say that they will take care of things and support it, that is not included.

My advice for anybody who is implementing this solution is to make sure that the training is completed first, ahead of trying to implement it.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vijay Bhaskara Maram - PeerSpot reviewer
Network Engineer at a tech services company with 11-50 employees
Reseller
Jun 2, 2022
Highly secure, scalable, but support could improve
Pros and Cons
  • "I have found that Forcepoint Next Generation Firewall is easy to use, highly secure, and the main VPN tunnel is created automatically which is a benefit."
  • "The initial setup of the Forcepoint Next Generation Firewall has areas that are difficult."

What is our primary use case?

Forcepoint Next Generation Firewall is mainly used for obligation redundancy, such as for latency distal and packet loss.

What is most valuable?

I have found that Forcepoint Next Generation Firewall is easy to use, highly secure, and the main VPN tunnel is created automatically which is a benefit. 

For how long have I used the solution?

I have been using Forcepoint Next Generation Firewall for approximately two years.

What do I think about the stability of the solution?

Forcepoint Next Generation Firewall is stable.

What do I think about the scalability of the solution?

The salability of Forcepoint Next Generation Firewall is great.

We have three clients that are using this solution.

How are customer service and support?

The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a while.

How was the initial setup?

The initial setup of the Forcepoint Next Generation Firewall has areas that are difficult.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use this solution and we can purchase it for one, two, three, or five years.

What other advice do I have?

I would advise others to check compatibility before implementing this solution.

I rate Forcepoint Next Generation Firewall a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1806405 - PeerSpot reviewer
Security Product Manager at a tech services company with 201-500 employees
Real User
Mar 20, 2022
Feature-rich, easy to install and maintain
Pros and Cons
  • "The Forcepoint Next Generation Firewall is a scalable product."
  • "I would like to see more sizing in the next release, and the roadmap should be clear."

What is our primary use case?

I offer our clients the Forcepoint Next Generation Firewall.

I work as a presales representative and a product manager for Forcepoint. I'm working on product demonstration demos and proofs-of-concept. I give customers sessions and show them firewall demos. Even if it's on-premises, cloud-based, or virtualized.

What is most valuable?

It's all about the firewalls, how to deploy them, what the main features of the firewall are, what it is best suited for, the advantages, the pros, and the cons.

What needs improvement?

I would like to see more sizing in the next release, and the roadmap should be clear. More models are needed to compete in terms of firewall sizing.

For how long have I used the solution?

I have been dealing with Forcepoint Next Generation Firewall for three months.

What do I think about the stability of the solution?

Forcepoint Next Generation Firewall is a stable solution.

What do I think about the scalability of the solution?

The Forcepoint Next Generation Firewall is a scalable product.

I work with various types of users and organizations. We have maybe, starting with 20,000 users to 100 users.

How are customer service and support?

Technical support is not within my scope because I work as a pre-sales representative for one of Forcepoint's partners.

How was the initial setup?

The installation is straightforward.

It is easy to install. It can take less than 20 minutes to install the firewall.

Depending on the number of firewalls, one engineer will be required to implement one solution.

What's my experience with pricing, setup cost, and licensing?

It requires a yearly subscription.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Forcepoint Next Generation Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.