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it_user1210437 - PeerSpot reviewer
Product Manager at a computer software company with 1-10 employees
Reseller
A stable and scalable Next Generation Firewall solution
Pros and Cons
  • "I like the Firewall and the IPS."
  • "The network interface could be better, and it could be cheaper."

What is most valuable?

I like the Firewall and the IPS.

What needs improvement?

The network interface could be better, and it could be cheaper. It's very difficult for us to compete with Fortinet. I would like to see an Application Control feature in the next release.

For how long have I used the solution?

I have been working with Forcepoint for more than ten years. But we first worked with them for Web Security, and we worked with the Firewall for about four years.

What do I think about the stability of the solution?

Forcepoint Next-Generation Firewall is a stable solution.

Buyer's Guide
Forcepoint Next Generation Firewall
July 2025
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
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What do I think about the scalability of the solution?

Forcepoint Next-Generation Firewall is a scalable solution.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper like Fortinet. 

What other advice do I have?

I would tell potential users that it's difficult for us to compete with Fortinet's firewall. Fortinet offers good performance, a good price, and is stronger.

On a scale from one to ten, I would give Forcepoint Next Generation Firewall an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Anwar Sleem - PeerSpot reviewer
Regional Director at Ceitcon
Real User
Features a scalable firewall and a great VPN
Pros and Cons
  • "The VPN is great."
  • "The ability to dynamically change policies could be improved."

What is our primary use case?

Our customer uses this solution as a standard next-generation firewall and VPN.

What is most valuable?

The VPN is great.

What needs improvement?

It lacks something called a change of authority. It also lacks more integration with other VPN clients. Also, the ability to dynamically change policies could be improved. 

For how long have I used the solution?

We installed this solution for one of our customers one year ago.

What do I think about the stability of the solution?

This solution is very reliable. 

What do I think about the scalability of the solution?

Adding users is very straightforward. 

How are customer service and technical support?

I would give their technical support a rating of seven or eight out of ten.

How was the initial setup?

The initial setup is very straightforward. It only takes a matter of minutes. 

What's my experience with pricing, setup cost, and licensing?

The licensing is perpetual. The cost is fair, but it could be improved.

What other advice do I have?

If you have Cisco integration, then I wouldn't recommend this solution — it won't integrate. It depends upon the endpoint security. If you have Cisco endpoints, you'll lack certain protections, especially in this multi-vendor environment.

Overall, on a scale from one to ten, I would give Forcepoint Next Generation Firewall a rating of eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Forcepoint Next Generation Firewall
July 2025
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
860,711 professionals have used our research since 2012.
reviewer1506144 - PeerSpot reviewer
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Real User
Good performance, centrally managed, and scales well
Pros and Cons
    • "The security features need to be improved."

    What is our primary use case?

    We use this product to improve our security, as part of our overall solution that includes antivirus, IPS, and other products.

    What is most valuable?

    The centralized management is very good.

    Performance is a good point.

    What needs improvement?

    The security features need to be improved.

    For how long have I used the solution?

    We have been using Forcepoint Next Generation Firewall for a few months.

    What do I think about the stability of the solution?

    This is a stable product.

    What do I think about the scalability of the solution?

    This solution scales well and the performance is not degraded. We have 35 registered users in the organization.

    How are customer service and technical support?

    We are satisfied with the support.

    Which solution did I use previously and why did I switch?

    Prior to this solution, we were using SonicWall. We switched because we wanted to have a centralized management platform, and we also wanted to increase diversity in our firewall products.

    How was the initial setup?

    This firewall is easy to install, as well as configure.

    What's my experience with pricing, setup cost, and licensing?

    The pricing should be more competitive against other vendors in the market. We are looking at putting firewalls across all of our locations and want to get a better price so that we can do so. This would be great because we would like to have the same firewall at all of our locations.

    What other advice do I have?

    This is a good product and I have already recommended it to one of my friends that is now implementing it in the educational sector.

    I would rate this solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1461459 - PeerSpot reviewer
    Team Lead Network Infrastructure at a tech services company with 1-10 employees
    Real User
    Security works well, reasonably priced but difficult to configure
    Pros and Cons
    • "It is a scalable product. I know a customer who has deployed more than 4,000 firewalls in a single deployment."
    • "Forcepoint is a little difficult to configure compared to its competitors."

    What is our primary use case?

    The solution has the ability to stop the latest malware threats and any exploits to computer systems.

    What is most valuable?

    It does well in security, for data security, and it ranks on the top of NSS Lab.

    What needs improvement?

    Forcepoint is a little difficult to configure compared to its competitors. 

    The product could be more user friendly. Firewalls are getting better in graphical user interfaces. If there is an issue with the appliances then the engineering team can work on the command line controls. A cheaper way is a graphical user interface for any users to be able to quickly configuration and implement.

    For how long have I used the solution?

    I have been using the solution for three years.

    What do I think about the scalability of the solution?

    It is a scalable product. I know a customer who has deployed more than 4,000 firewalls in a single deployment.

    How are customer service and technical support?

    The technical support is good.

    How was the initial setup?

    The installation can take a little while depending on the number of sites that someone has. Usually, for single deployment, it takes one or two days.

    What about the implementation team?

    In our deployment team, we have over 2000 users.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of the solution is normally competitive with other products.

    What other advice do I have?

    I would probably not recommend the product to customers because it is not top of the line. It depends on the customer though, their usage, budget, etc. If they have the budget I would probably recommend Palo Alto Networks, not Forcepoint.

    I rate Forcepoint Next Generation Firewall a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    reviewer1319712 - PeerSpot reviewer
    Systems Engineer at a tech services company with 11-50 employees
    Real User
    Top 5Leaderboard
    A stable solution that has improved a lot
    Pros and Cons
    • "It is a stable solution, and there are no issues so far."
    • "Its management center should be easier to use. The management interface of Forcepoint is unique and a little bit different from some of the firewall solutions on which people might have worked before. Sometimes, the customers say that it is not very friendly, and we help them with how to use this management interface. It just takes a little bit of time, and after some time, it gets easy to manage or use. It is quite similar to Palo Alto, Fortinet, and legacy Juniper solutions. Their support should be faster. We have received complaints that they are not responding fast, which is not good for the vendor and us."

    What is our primary use case?

    We are a platinum partner of Forcepoint. We work on most of the Forcepoint portfolio, such as web security, event security, and DLP at the endpoint level as well as at the laptop level. 

    This solution can be used for different use cases. You can deploy it as an IPS near the data center zone. You can also put it in-line, which is recommended most of the time not only for Forcepoint but also for many other next-generation firewall vendors. Otherwise, you need to deploy it as a normal next-generation firewall and enable some specific IPS policies on the firewall itself. One of our customers needed encryption between remote sites.

    We have a professional services team that handles the implementation of these solutions. We install the latest version of this solution. Most of the customers ask for an on-premises deployment. There are some customers who ask for a private cloud deployment.

    What is most valuable?

    It is a stable solution, and there are no issues so far.

    What needs improvement?

    Its management center should be easier to use. The management interface of Forcepoint is unique and a little bit different from some of the firewall solutions on which people might have worked before. Sometimes, the customers say that it is not very friendly, and we help them with how to use this management interface. It just takes a little bit of time, and after some time, it gets easy to manage or use. It is quite similar to Palo Alto, Fortinet, and legacy Juniper solutions. 

    Their support should be faster. We have received complaints that they are not responding fast, which is not good for the vendor and us.

    For how long have I used the solution?

    I have been working with this solution for almost five years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    We have around 50 users of this solution in our company.

    How are customer service and technical support?

    Their technical support is not bad, but it is also not good at the same time. It should be faster, especially for the RMA. We understand the situation related to the pandemic, but their response wasn't good even prior to that. I believe it is something related to logistics.

    How was the initial setup?

    The initial setup is of medium complexity. It is neither straightforward nor complex. If you want to implement a new firewall, you need to connect it to something called SMC or security management center, which is the main thing. It is the brain of the firewall, and without that, you cannot manage the firewalls. There are certain steps that need to be done on the SMC to do the configuration of the firewall. 

    What about the implementation team?

    We are not a big company. We have two post-sales people who provide professional service. We have two to three pre-sales people as well as technicians.

    What other advice do I have?

    I would recommend this solution in general. We have collected a lot of feedback from customers related to the management, which we will forward to Forcepoint, and then after some time, they will take action on that.

    They have improved a lot since they were acquired from McAfee. Earlier, if you wanted to access SMC, you needed remote desktop access to the server or you had to install a small software from the SMC as a client to control the firewall. Customers used to ask us about why they cannot access the firewall management by UI or browser when most of the other firewalls already have such access. We received a lot of such feedback from customers, and when we escalated this to Forcepoint, they took a serious note of it. After some time, they released that option. You can now access the management center through UI, which is a good improvement.

    I would rate Forcepoint Next Generation Firewall an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Senior Manager - ICT Technical at CNS Engineering
    Real User
    Excellent customer service, good reporting and user management and easy to use overall
    Pros and Cons
    • "When comparing this solution to others this one has better reporting, user management, and is easy to use."
    • "They need to work on stability, it has not been the best in our experience."

    What is our primary use case?

    We use the solution in a data center for security. 

    What is most valuable?

    When comparing this solution to others this one has better reporting, user management, and is easy to use.

    What needs improvement?

    No firewall is perfect but they could improve on the detections of threats.

    What do I think about the stability of the solution?

    They need to work on stability, it has not been the best in our experience.

    How are customer service and technical support?

    We have been very satisfied with the customer service.

    Which solution did I use previously and why did I switch?

    We have used other solutions in the past.

    How was the initial setup?

    The installation was not easy at first but then after a while of doing installations, it became easy.

    What about the implementation team?

    We do the implementation of the solutions, we have a team that does it.

    What's my experience with pricing, setup cost, and licensing?

    We have found the price could be reduced. It is a little expensive.

    What other advice do I have?

    I recommend this solution, we are going to continue using it.

    I rate Forcepoint Next Generation Firewall a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1378020 - PeerSpot reviewer
    Managing Director at a tech vendor with 11-50 employees
    Real User
    Good blocking and very stable but needs better network functionality
    Pros and Cons
    • "The blocking, based on the signal provided, is the solution's most valuable aspect."
    • "The solution needs to build upon its network functionality. It needs to be a bit smarter."

    What is our primary use case?

    I provide Forcepoint services to my clients.

    What is most valuable?

    The blocking, based on the signal provided, is the solution's most valuable aspect.

    From my perspective, the user interface is decent.

    What needs improvement?

    Decryption needs improvement. It could be better in terms of the bandwidth and in terms of the speed of the tasks.

    The solution needs to build upon its network functionality. It needs to be a bit smarter.

    Communication with the cloud will be integral to the future of this solution. It needs to be easily deployed with the cloud going forward. 

    The solution would also benefit from working within a multi-cloud environment. It should work with everything from Google to Azure to Salesforce. They need to have a more complex API to be able to successfully connect with other clouds and stations.

    For how long have I used the solution?

    I've been using the solution for about one year now.

    What do I think about the stability of the solution?

    The solution is stable. It's reliable. We have no issues there. We don't see any bugs or glitches. The solution doesn't crash.

    What do I think about the scalability of the solution?

    A company would have absolutely no problem scaling this solution. If a team needs to build it out, they can do so quite easily.

    How are customer service and technical support?

    We've contacted technical support in the past. They are decent. They provide enough support services to cover our needs. We are satisfied with the level of service they've provided us so far.

    How was the initial setup?

    The initial setup is easy to get started and the deployment itself is pretty simple.

    The customer's infrastructure can really be diverse, however, and that will affect deployment. There are different complexities involved in the setup from the client's side. That's where complexity can really come in. The infrastructure, routines, and network traffic all vary and bring in their own unique challenges.

    Typically, deployment takes about a week to complete.

    What other advice do I have?

    We're a developing company that works with a lot of legacy suppliers that offer clients security solutions. From my perspective, such legacy supplier companies such as McAfee, Checkpoint, and Forcepoint. We help our clients implement certain solutions.

    I would absolutely recommend the solution. When it comes to the ease of deployment of the functionality, I would strongly recommend it. Forcepoint has great security functionality. 

    However, one downside that is I see is that they need to improve some network functionality. This is very important due to the fact that network functionality is very crucial when it comes to deploying the solution.

    I would rate the solution seven out of ten overall.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1220196 - PeerSpot reviewer
    Senior Network Engineer at a tech services company with 51-200 employees
    Real User
    Reliable and easy to deploy, covers both network and systems applications
    Pros and Cons
    • "Forcepoint is a complete package because it has network and systems applications. Other firewalls are only for the network."
    • "They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a problem."

    What is our primary use case?

    We use it for a government network, here in Fiji.

    What is most valuable?

    Forcepoint is a complete package because it has network and systems applications. Other firewalls are only for the network. 

    For how long have I used the solution?

    At the moment we are in a test phase. It's a demo for us. After the trial finishes, we may decide what packages to pay for. We haven't used all the packages.

    What do I think about the stability of the solution?

    It's very robust. It's very strong compared to every other firewall I've used.

    What do I think about the scalability of the solution?

    It can handle a lot.

    How are customer service and technical support?

    They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a problem.

    When we do contact them they are very easy to work with and very helpful.

    How was the initial setup?

    The initial setup was straightforward because we did it with someone who came to us with the product. It took us a couple of days and then we tested it before we put it in production.

    What's my experience with pricing, setup cost, and licensing?

    It is expensive.

    Which other solutions did I evaluate?

    Forcepoint is easier to use than Fortinet. We are also looking at Cisco ASA. But Fortinet and Cisco don't have all the packages that Forcepoint has. It's not comparing like things.

    What other advice do I have?

    It's a nice product. I haven't come across anything that needs to be improved. It is very capable, very reliable, and easy to deploy. It covers all your networking needs for a big enterprise network. If you have a small business you should go with FortiGate or Cisco.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2025
    Buyer's Guide
    Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.