Field Effect MDR Reviews

We're a managed service provider. So we resel Field Effect Covalence services to our customers for cybersecurity.

Field Effect Covalence can be deployed on-premises, in the cloud, or as a hybrid depending on each customer's requirements.

It is imperative that Covalence is backed by experts who are constantly monitoring for attacks and risks.

Managing Covalence is straightforward.

With Covalence, we have seen increased security, increased revenue, and a fuller product line, which helps us move into the security market.

Covalence provides a single cybersecurity product that proactively protects all of our threat surfaces.

It is nice that Covalence reduces the number of cybersecurity products needed by providing three threat services.

Covalence's 24/7 monitoring significantly reduces our security team's workload.

Covalence informs us of threats and provides recommendations on how to remediate them.

What I like the most about Field Effect Covalence is the ease of deployment, the fact that it's cost-effective to roll out, and it is reasonable. It's at a really good price point, and it provides great protection.

Field Effect Covalence could benefit from enhancing its packing slip process. When receiving multiple devices simultaneously, it can be challenging to initiate setup due to inadequate labeling on the packing slips, which often fails to clarify device-to-customer associations.

I have been using Field Effect Covalence for two years.

Field Effect Covalence is stable. We have not experienced any issues.

Field Effect Covalence is scalable.

The technical support responds quickly.

We have seen a return on investment with Field Effect Covalence.

The pricing is comparable to what else is out there.

I would rate Field Effect Covalence a nine out of ten.

Someone interested in a cybersecurity solution but has never heard of Field Effect Covalence, should check it out.

To anyone looking at Field Effect Covalence, I recommend doing their homework, doing a demo, comparing pricing, and ensuring it fits their environment.

We wanted a technology partner to provide complete cybersecurity protection to our entire organization.   

In the past, we had multiple solutions from different vendors and they were difficult to manage. I wanted one vendor to protect us from top to bottom and provide a single "pane of glass" for our technical team to manage.  

 I was also looking for a vendor with a stable team of cyber specialists who were easily and quickly accessible to us for consultation on any issues or questions.  Additionally, we wanted to be billed in Canadian dollars.  

The IT team is having to spend far less time investigating cybersecurity incidents and cybersecurity "noise" and more time on tasks that drive the business forward.  

We have one cybersecurity partner who has a 360-view of all activity on our network and is able to paint a picture of behaviour and respond to suspicious activity more intelligently. The result is fewer false alarms and less time wasted by our technical team on noise and fruitless investigations. The Field Effect team of experts is an extension of our IT team.

Direct and easy and quick communication to the Field Effect cybersecurity team experts has led to quick resolution of any problems or alerts. The ARO system provides easy explanations of issues detected and simple instructions for resolution. If an issue is expected we can respond accordingly and suppress future alerts pertaining to the same issue. If we believe we have resolved an issue, the Field Effect team will verify our solution and report on the issue again if our solution does not address the problem.  

The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the works). The current roaming DNS filter doesn't seem to be too complete and we're hoping to be able to eliminate purchases on other filters, such as Umbrella.  

The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal. Additionally, they have recently come out with an option that does not require a physical appliance onsite.  This will be valuable for smaller locations.

I've used the solution for over two years - since Nov 2022 approximately.

The solution has been extremely stable and predictable.

It's very scalable from the very smallest organizations to the largest.  

Customer service and support are very responsive - particularly with possible cyber incidents. We hear from them nearly immediately on urgent issues and within a day on other questions.

Positive

We had used Arctic Wolf and a bundle from ConnectWise. The Arctic Wolf product, although very complete, was significantly more expensive. The ConnectWise solution included SentinelOne but was more challenging to use as it did not have one place to look for security issues.

Initial set up was very simple and detailed instructions were provided by FE for the appliance and network adjustments. FE engineers provided white glove support.

It was done in-house as the setup was very simple.

We didn't do a formal ROI.

In our evaluation, two years ago, we found the Field Effect Covalence product and service to be the simplest to set up and pricing was lower than the other competitors.   

We have tested and implemented a few other solutions.   

We operate a security operations center for several companies. We rely on Field Effect Covalence as their primary endpoint detection and response platform, making it their main line of defense. Additionally, we leverage Covalence during incident response, especially for larger events. In such cases, we prioritize the rapid deployment of Covalence to the affected client, followed by engaging Field Effect's services to effectively contain the threat.

We wanted to proactively protect our clients, and deploying Field Effect Covalence gave us peace of mind knowing they were safe.

While we offer both cloud and on-site deployments, Field Effect typically recommends on-site devices for new clients. However, we're happy to accommodate cloud-based solutions for clients with specific reservations about on-site hardware.

The 24/7 expert monitoring for attacks and risks is crucial.

Covalence is straightforward to use and easy to figure out.

The tagging system is incredibly helpful, especially when action items are generated. As soon as these appear, I can immediately contact the client by phone or message to determine whether it's a false positive, an IT team member's activity triggering the flag, or a genuine threat. This information is invaluable, as relying on a standard user checking at random intervals could easily lead to missed threats. In my case, receiving both an email and a text message on my phone for each action item is a huge advantage. Time is of the essence when dealing with incidents, so the prompt notification through the action ARO is incredibly valuable.

Covalence offers a unified cybersecurity product that proactively strengthens all of our threat surfaces, simplifying maintenance and streamlining workflows. Having multiple tools consolidated into one platform saves a significant amount of time.

It helps save our security teams a few hours per day.

Covalence has helped replace other major EDR solutions for some of our clients.

Covalence provides helpful recommendations for reducing security risks, accessible through the "AROs" tab. These recommendations go beyond basic vulnerability scanning, which the platform also offers. It can pinpoint specific machines vulnerable due to outdated software or other issues, as well as highlight potentially suspicious behavior. For instance, I've encountered situations where a user had disabled multi-factor authentication, which raises security concerns. Therefore, Covalence is valuable for identifying specific vulnerabilities and suspicious behavior associated with individual devices or accounts. 

The AROs have been incredibly helpful. They not only provide a clear overview of activity but also act as a vulnerability scanner to some extent. However, with the vast amount of logs and other data we receive daily, it's still valuable to have a concise summary of everything happening.

We meet with the Field Effect team every month, and I understand that one potential project they're considering is a patch remediation component within Field Effect. The ability to directly patch machines would be a significant improvement, though I recognize it's a substantial undertaking. I believe they're exploring the feasibility of this feature, and its inclusion in the Covalence tool would be transformative, streamlining workflows and reducing reliance on additional tools.

I have a couple of suggestions for improvement. First, it would be great if we could remotely remove machines from the portal, either by uninstalling the agent remotely or completely deleting the machine entry. Currently, if a machine is upgraded, especially for our smaller clients who replace machines frequently, the old machine entry remains offline or otherwise inaccessible, cluttering the portal. Having a self-service option to remove these machines would be much more efficient than contacting support every time.

In the AROs tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once. This would save time and effort when dealing with repetitive tasks.

I have been using Field Effect Covalence for eight months.

I haven't encountered any stability issues with Covalence, unlike the other tools we use. Throughout my time working with Covalence, I haven't experienced any downtime or problems accessing the software or web UI. I'm incredibly impressed with its uptime.

Covalence is highly scalable, accommodating small deployments of just ten clients up to larger implementations with 500 clients. This makes it ideal for businesses of all sizes, especially those with rapidly growing client bases like our smaller clients. Additionally, replacing hardware devices is easy by contacting the Field Effect support team.

For certain tags, if a substantial action item is received, I will first offer the client brief advice before internally contacting technical support for further assistance. Overall, I've been quite satisfied with the quality of support provided. While there have been a few instances of slightly slower response times than I'd prefer, the assistance offered has been excellent. When prioritizing tasks, the immediacy of action items, particularly important ones, takes precedence over mere recommendations or observations, as the former requires prompt attention.

Positive

Before adopting Covalence, we utilized CheckLite, a similar solution developed by another company section in collaboration with an external partner. While not as sophisticated as Covalence, it served us well until our recent acquisition. Following the buyout, we transitioned to Covalence due to its greater maturity, user-friendliness, and the exceptional support provided by its team.

The initial deployment was remarkably straightforward. We simply need to provide the person working on this project with information such as network resources, hardware types, and other relevant details.

Beyond Field Effect setting up the physical device and shipping it off to the client, only one person is required for the deployment.

We work directly with Field Effect and do all the implementations in-house.

While we evaluated other options like CrowdStrike, ultimately our decision went with Covalence. This was largely influenced by three factors: our CEO's prior experience, the evolving landscape of available tools, and the existing partnership we have with Field Effect.

I would rate Field Effect Covalence a nine out of ten. I've been extremely pleased with it overall. There are just a couple of minor areas in the web portal that could be improved for easier navigation. Apart from that, I've been incredibly happy with the service.

No real maintenance is required for Covalence.

For someone unfamiliar with Field Effect, I'd start with a quick internal product demo. This highlights key features and limitations, followed by directing them to their website and comprehensive support docs. Finally, I'd share my positive firsthand experience with the software.

For large-scale deployments of Covalence, having an RMM solution or another multi-machine deployment method is crucial. While manual installation is feasible for smaller clients, efficiently managing broader deployments requires automated tools. Otherwise, the setup process itself is straightforward.

Basically, the solution is used for monitoring devices and monitoring agents. We install it on every machine that we bring online to actively monitor in terms of security - not monitoring how people are using it. If there is a threat on a machine, if there is outdated software, if there is malware, et cetera, we get alerts. 

We had a cyber incident prior to getting the solution. We decided to look around, and we found lots of reviews of the solution and decided to implement it. 

The solution offers actual recommendations. With any machine we bring online or any person using the machine, it creates an alert if it sees a threat or any observation such as missing updates. It will send an email to the IT department right away.

It's important that it's backed by experts who are constantly monitoring for attacks and risks. If there is a threat that is a high priority or something, they do monitor it, and they see if there is any action needed.

It is easy to manage surveillance.

We use the tagging feature for security threats to tag actions, recommendations, and observations. It's not technically tagging; it's watching the machine and alerting us to issues. 

We are using it in conjunction with our antivirus suite. This is enough to make sure that our machines are safe.

It's fairly easy to manage as well. It offers a quick overview. I can go into the portal and see what's happening. It gives me quite a bit of information.

I save time with the solution. I do not have to manually monitor all the equipment that we have now - since we installed the Kubernetes. That saves a lot of time. It does do the automatic reporting in detail, and it also tells us what needs to be done. While I've saved quite a bit of time, I can't say in hours or in days.

The product so far has informed me of threats and how to address them. When it creates the action, it does tell us what needs to be done. The recommendations they provide help us reduce risk. We can decide how to eliminate something or how to reduce occurrences. 

The reporting is fine. 

We've really felt secure after implementing this. 

This is a new solution for us. We're pretty comfortable with it and haven't had any issues so far.

They put too much detail into the emails. They should streamline them.

I've been using the solution since April 2023.

I haven't had any issues with stability. Whenever I go to the portal, it's solid, and the reporting is efficient. 

It's scalable. It's fairly good. 

Initially, we contacted technical support a number of times. We needed to understand the product and were not sure how things were going. 

Support is extremely quick. They were available whenever I contacted them.

Positive

I haven't used this type of security application before. 

We are using antivirus solutions; however, this solution actively monitors.

We're using an on-premise deployment with two portals: one on the cloud and one directly on the device. 

I was involved in the initial deployment, and it was fairly straightforward. It's a plug-and-play solution. 

Up to this point, I haven't performed any maintenance. 

We did have help from Covalence during the deployment. 

I'm not really involved in the pricing. 

I'd recommend the product. I'd rate the solution ten out of ten.

It's a fairly solid solution. It does what it's supposed to do.

We are dedicated to keeping our clients' fleets compliant and secure. Our proactive approach allows us to receive timely notifications when attention is needed, enabling us to act swiftly.

Our system highlights specific devices, files, or software that require attention and provides a CVE number detailing potential vulnerabilities and remediation steps. If you ever find yourself unsure about how to address an issue, their knowledgeable team is just a text message away. With real people ready to assist, they go above and beyond traditional security software to ensure your peace of mind.

Thanks to the MDR, it is easy for us to effectively develop policies to address vulnerabilities. By integrating Mobile Device Management (MDM) with our MDR, we can swiftly tackle detected issues. This combination enhances our cybersecurity posture and provides peace of mind, significantly reducing downtime. 

By proactively staying ahead of potential threats, we ensure our systems remain secure and efficient. This strategic approach not only safeguards our operations but also reinforces our commitment to maintaining a robust security environment.

The automated response feature is incredibly effective. For instance, we can automatically lock a Microsoft 365 account if a login attempt occurs from an unauthorized country. This proactive measure significantly enhances our security posture by swiftly mitigating potential risks. 

The system's ability to respond instantly to suspicious activities not only protects sensitive information but also provides peace of mind, knowing that our accounts are safeguarded against unauthorized access. Overall, this functionality is a valuable asset for maintaining robust security.

We've noticed that some alerts are indicating vulnerabilities that have already been resolved. While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats. 

Streamlining the alert system to filter out these resolved issues would enhance our efficiency and ensure that we concentrate on the most relevant and pressing security matters. Overall, refining this aspect would significantly improve our experience.

I've used the solution for two months now.

So far, we haven't had any issues; it's always been stable.

The solution is pretty scalable. You can go from a small company to a big company, from a local software agent to a network monitor.

Whenever we reached out for assistance or to whitelist a reported vulnerability that we knew was not harmful to our environment, we found the team exceptionally easy to work with.

Positive

We are in the process of integrating existing solutions with this new product. Rather than merely replacing what we have, this addition provides an opportunity to enhance our current capabilities.

The initial setup was straightforward.

Someone else acquired this solution for the company I'm working with.

As a technician, this question falls outside my role. That said, I recognize the significant benefits of a tool that accomplishes tasks in a fraction of the time compared to manual security methods.

The price is in accordance with the provided services.

We did not evaluate a different solution. 

You should certainly consider trying Field Effect; it is a robust solution that will soon be essential for any organization prioritizing security.

We use the solution as a tool to protect our endpoints against cybersecurity threats. We also use it for monitoring network traffic at our office, specifically against denial of service attacks or other cybersecurity threats.

The Covalence agent that's been installed and running on all of our user's devices is great.

I get alerts if there's malicious activity or restrictions or if any suspicious activity should emerge. That allows me to reach out to that user and investigate further.

We like that it’s backed by experts who are constantly monitoring for attacks and risks. It's very important. I've called upon them a few times. I don't need to every time. However, they've always responded extremely quickly - within minutes. They've helped me understand what the issue is and what a resolution could be.

For the most part, it's fairly easy to manage. On a scale of one to ten, I would probably say, with ten being minimal effort, zero being extremely difficult, I would put it around, you know, seven and a half or so.

We use the tagging of security threats such as actions, recommendations, observations, et cetera. For the most pressing issues, it's good.   

It doesn’t help us save time. However, it does help us be more focused on where we're spending our time.

The solution informs us of threats and how to address them. It has definitely helped with security. It gives recommendations on how to reduce our risk. That's very helpful, particularly when you have a more junior resource that's been dealing with the threat. The explanation and the description of the threat and the remedy suggested are very helpful.

I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions. I've had to go in and manually remove them and do a reinstall, which is a bit cumbersome to do on all the devices. They should offer a silent install and update. I'm using InTune to install the agent on new devices; however, getting it updated to the new agent is difficult. Other than that, once it's up and running, it's pretty well a very easy advantage.

I find that sometimes it will send alerts a bit too quickly. For example, it will send me an alert if it detects that there is an older version of Windows running on a device. However, Windows forces us to update very quickly. We often get those alerts, and the updates just haven't had time to get installed yet.

As far as phishing emails in particular, it doesn't really help me in protecting against those. For that, I'm relying on Microsoft 365’s own tools. I get notified if somebody clicks on, for example, a suspicious link in an email; however, that's after the fact. I don't count on Covalent to filter out those potential emails from being delivered. We’re relying on Microsoft to do that.

We started using the solution almost two years ago. 

We haven't had any issues with crashing or downtime since we've been using it. 

We had a case where there was a power outage in the building. That created some alerts, however, when the power came back on, everything just reset, and we were fine. 

We contacted support during the initial setup and when we had to do an update. They were satisfactory. We had no complaints. 

Positive

We were not using a different solution previously.  

We do use their appliance to protect our network. However, we don't have any servers inside our network since all of our business apps are on the public cloud. 

I was involved with the initial setup of the solution. We did have some challenges getting it to work for the silent install that uses Intune. When we first tried to install it, we had difficulty getting it to do a silane install. And it took a while to get that resolved. Once we did, it worked fine, except we're having a similar kind of problem when there are updates to the agent that need to be installed. If we install it through, you know, a manual process, it works great. However, when you are trying to use Microsoft Intune, which is our endpoint device manager, there are some difficulties.

We had three members handling the installation process. 

Maintenance involves ensuring the latest version of the endpoint agent is installed on all devices. 

We handled the installation process in-house. 

The pricing is quite reasonable for the value we get out of the product.

We did look at other options, including Crowdstrike. The fact that Covalence was Canadian was important to us. The price point was attractive as well. 

We're customers and end-users.

I'd advise anyone to give it a serious look. It's a cost-effective solution compared to other options. However, they don't seem to be spending on marketing as you never hear about them really.

Look at all the features, if they're comparing it with other products, to make sure that they have everything required included. Make sure that you're looking at alternatives, considering various components. It's very easy to get confused between this agent, compared to, say, CrowdStrike's agent; however, if you need to add in the other components from CrowdStrike, do you have a comparable solution?

I'd rate the product nine out of ten. 

We use Field Effect Covalence as our endpoint detection and response solution. We use the solution on our desktops to provide an additional layer of security.

We wanted to detect deviations from baseline behavior on our endpoints and provide an additional layer of security beyond our antivirus protection. We also wanted to enhance our security posture for Office 365 on-premises and in the cloud.

Covalence has different levels of behavior. At the lowest level, it alerts us to potential problems. At the next level, it makes recommendations and allows us to take immediate action. At the highest level, it takes automated actions and escalates issues to the Covalence team. We can reach out to the Covalence team for their input and experience on threats in our environment. It's like having an extension of our team that we can draw on for expertise.

Managing Covalence is extremely simple. We use the web portal to manage all aspects of the solution.

Covalence provides a single cybersecurity solution that proactively protects all our threat services as part of our layered security approach. Covalence provides a strong defense package which is part of that multilayered suite of protections.

Covalence saves our organization time by constantly monitoring for threats in the environment, deviations from baseline behaviors, and threats in the cloud against our Office 365 landscape. It generates action responses that are sent to the team. We no longer have to actively monitor for those threats. Covalence monitors them for us. We have replaced one full-time employee's time with Covalence.

Covalence not only identifies threats, but it offers remediation advice as well.

Focusing on the threats that are relevant to us and the threats that actually matter in our environment, allows us to target the resources that we have to address specific issues and threats.

Covalence in the context of the recommendations that it makes gives us additional information that we can use. They have made a positive impact on the security posture by allowing us to close additional gaps and strengthen our security posture.

The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features.

The tagging of ARO closure has room for improvement. Covalence needs different categorizations for closing AROs.

I have been using Field Effect Covalence for nearly two years.

Field Effect Covalence is extremely stable.

Field Effect Covalence is scalable. We have had no issues scaling in our environment.

The technical support is excellent and extremely responsive.

Positive

The deployment was straightforward. Post evaluation, we rolled Covalence out on mass to all endpoints within our environment. One person was required for the deployment.

The implementation was completed in-house.

Covalence has provided a return on investment by actively intercepting two incidents that would have had a significant financial impact on our organization if allowed to play out.

Covalence is cost-effective.

We evaluated a range of different products and found that Covalence provided us with the best suite of tools, giving us the functionality and visibility we were looking for.

I would rate Field Effect Covalence nine out of ten.

Our environment is a Windows environment, and there are approximately 300 endpoints.

People should consider Field Effect Covalence, which is a robust, scalable, and dependable solution that is certainly worth reviewing. Talk to some users who are currently using Covalence to get their feedback.

Covalence is an enterprise-level solution that is both functionally rich and cost-effective.

We are a start-up. I review the reports, but we have outside IT. They get all of the AROs, and they action them. I monitor it, and I am aware of what is happening, but I do not act on anything to respond to an error.

By implementing Covalence, we wanted to make sure that we are protected against the new cyber threats as best as we can. We wanted to preempt any attacks.

Covalence is backed by experts who are constantly monitoring for attacks and risks. That is the whole point. There is somebody monitoring on a regular basis.

From my perspective, it is very easy. We just got it installed, and it just runs. We get regular updates or notices when there is something. For example, it could be as simple as out-of-date software, but it is a potential threat. It is an easy click-and-action. I like that we are constantly being made aware of those things and updating our systems.

Covalence provides comfort and a sense of security. We are aware that it is not perfect, and there are still some vulnerabilities, but it does provide a certain level of comfort. We could see its benefits after we saw how reporting worked and what was being reported, especially when we saw how quickly an incident was actioned. Within a year, we were feeling very confident in their ability.

Covalence helps our security team save time.

Covalence gave us recommendations on how to reduce our risk when we set it up originally.

It is very user-friendly. We have regular reports to see what is going on. 

It is quick. We did have a potential incident where a staff member clicked on a bad link. Within an hour, that account was locked, and it was actioned right away.

There are tags for security threats, but I only view them. I do not action anything. I just see what is happening. Sometimes, they are a little bit vague, and I am unsure what they mean, so I leave that to the IT experts. Overall, we are quite satisfied with their product and how it is working. I am kind of a middle person. I am not a tech person, so I do not really understand how it all works. It provides me comfort that somebody else is doing it because I do not understand it.

It has been a couple of years for sure.

As far as I know, it just runs.

I interacted with their technical support for an email check, which is a part of their service. I also have regular or periodic checks with our rep.

We were not using a similar solution to this level. We have always had outside IT and trusted that they were doing it, but we felt that there was a gap, so we added Field Effect.

Covalence did not replace any cybersecurity solutions for us. I am not sure if Covalence gives a single cybersecurity product that proactively protects all threat surfaces. We have other things in place for security.

In terms of the deployment model, I believe there is an agent on our server in the building, and it runs remotely from there.

I was not involved in its deployment. I was aware that people were installing it and showed them where the server closet was, but I physically did not touch anything.

It does not require any maintenance from our end.

It is a little pricey. It is a little on the high end, but we are continuing to use it. We signed the contract and have not canceled, so we find value in having it.

To a colleague who is interested in a cybersecurity solution but says they have never heard of the vendor Field Effect, the provider of Covalence, I would say definitely check it out. I would probably send them the onboarding material that I received when I first started with all of the information on how it works and why it is a benefit.

I would rate Covalence a nine out of ten. I am quite happy with it. It is very user-friendly, but there is always room for improvement. There may be things that I do not understand because I am not fully tech-savvy, but it is doing what it is supposed to be doing as far as I am concerned. I am happy with the product and the service.

Field Effect MDR forms part of our robust security solution bundle for our clients as well as internally. It has helped us consolidate IDS/IPS functionality. 

We primarily manage IT services for clients, including infrastructure (servers, networks, storage), software (applications, security tools), user support (helpdesk, remote support), security (threat detection, compliance), and cloud services (hosting, SaaS). 

Our offerings include proactive monitoring, SLAs, scalability, and cost efficiency, providing businesses with expert support, allowing them to focus on core activities, and ensuring reliable, up-to-date systems.

The solution has helped us consolidate our security tools stack. The rich feature set has enabled us to retire a couple of individual solutions that performed only a single function. This has reduced our overall spending with a healthy ROI. 

By integrating various security functionalities into a single platform, we have streamlined our operations and improved efficiency. This consolidation has simplified our security management. It also enhanced our ability to respond to threats more effectively. 

In the past, managing multiple security tools was a complex and time-consuming task. Each tool required its own updates, maintenance, and monitoring, which often led to inefficiencies and gaps in our security posture. With the new consolidated security stack, we have a unified approach that ensures all aspects of our security infrastructure work seamlessly together.

One of the most useful and impressive features of the system is its detailed notification mechanism. Rather than merely identifying a threat or potential threat, the system goes a step further by providing actionable recommendations along with clear steps to take in response. This proactive approach ensures that technicians are not left guessing about the next steps, thereby enhancing their ability to respond swiftly and effectively. 

Moreover, the notification includes detailed information on compliance and aligns its recommendations with best practices and industry standards. This comprehensive and integrated notification system has significantly increased our efficiency in addressing security incidents, allowing us to provide prompt and well-informed resolutions. By offering a combination of threat identification, actionable guidance, and compliance information, the system has become an indispensable tool in our security infrastructure.

It would be greatly beneficial to integrate compliance-related reporting directly into the portal. By doing so, users could easily monitor and evaluate compliance levels in relation to popular security standards and frameworks such as ISO 27001, NIST, CIS, and AICPA TSC. This feature would provide a comprehensive overview of adherence to common controls, enabling more efficient identification of areas needing improvement and ensuring that the organization remains aligned with critical regulatory requirements. 

Furthermore, it would streamline the auditing process by offering detailed insights and facilitating proactive compliance management, ultimately enhancing the organization's overall security posture.

I've used the solution for four months.

The solution has been quite stable so far.

The solution is highly scalable, catering to for multiple network endpoints.

We switched solutions to consolidate our security toolset.

The initial setup was straightforward for the most part, and the management portal is very user-friendly.

We implemented the solution with our in-house team.

It is quite reasonable for the rich feature set we receive.

We are an MSP and have integrated Covalence as a core offering across all of our SMB clients.

Covalence is deployed to monitor the physical network, end-points, cloud (Microsoft 365/Duo/SalesForce/Azure/Google), and DNS filtering.

Covalence allowed us to replace and consolidate a number of tools which provided immediate cost savings. Additionally, Covalence filled knowledge gaps and offloaded a big portion of monitoring activity. Finally, everyone feels more secure now knowing professionals and the right tools are in place.

We like the 24/7/365 SOC. Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring. 

Over the last four years, there have been so many improvements and additions that I honestly can't think of anything else, aside from more third-party integrations with other MSP tools.

I've used the solution for three or four years.

The business is extremely stable. They have great funding and are fully staffed.

The initial setup is very straightforward.

We handled the setup in-house.