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Regional Alliance Manager at a tech services company with 10,001+ employees
MSP
It is efficient and very simple for our administrators to use
Pros and Cons
  • "It is efficient and very simple for our administrators to use."
  • "I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end."

What is our primary use case?

We use it for tying in high-end analytics services. PowerMax has some tiers which a make difference between the use of the data for our customers. All Dell technologies Solutions have tiers with faster hard disks. This one has special tiers to grant another level of data. That's why we use PowerMax and NVMe technology.

It is best for block storage.

How has it helped my organization?

SAP and Oracle Database are on PowerMax. Most of out critical services are on it. We use SRDF, which is a software. You can utilize the storage. It's very good, because you can make a stretch faster between two data centers.

What is most valuable?

The analytics and transactional data are its most valuable features.

With PowerMax, you don't have to buy new storage, like with the older VMAXs.

It is efficient and very simple for our administrators to use.

What needs improvement?

I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end.

Buyer's Guide
Dell PowerMax
August 2025
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?

It is a high-end storage. It is never down. This high-end technology is designed for mission-critical operations, where systems can't go down or it will affect a business' reputation and/or revenue.

How are customer service and support?

With these type of high-end technologies and their uptime, there is no need to contact support.

How was the initial setup?

Compared to VMAX, the initial setup is very easy. Setting up VMAX was a pain versus PowerMax, which was simple and efficient.

To migrate the data from VMAX to PowerMax, we used SRDF. It was fast. In some cases, we used VPLEX.

What about the implementation team?

We used both an integrator and reseller to assist with the deployment.

What's my experience with pricing, setup cost, and licensing?

The cost is expensive. While VMAX now has good pricing, PowerMax is a little expensive.

Which other solutions did I evaluate?

Our solution is focused using Dell technologies.

Disclosure: My company has a business relationship with this vendor other than being a customer. SONDA
PeerSpot user
StorageAa6c5 - PeerSpot reviewer
Storage Architect at a manufacturing company with 1,001-5,000 employees
Real User
The technical support has been A+
Pros and Cons
  • "For the migration process from the older VMAX arrays to PowerMax, we VMotioned everything. It was easy."
  • "The initial setup was complex, and we had experienced people working on it."

What is our primary use case?

Our mission-critical environment is on the PowerMax.

How has it helped my organization?

It does what it's supposed to.

What is most valuable?

  • The All-Flash array
  • Performance
  • Reliability

What needs improvement?

Our operations team would say that the GUI needs improvement.

You taking an island-of-storage and just creating another.

What do I think about the scalability of the solution?

The scalability is acceptable and what we expected.

How are customer service and technical support?

The technical support has been A plus.

Which solution did I use previously and why did I switch?

We chose this solution because we wanted to go with the All-Flash array.

How was the initial setup?

The initial setup was complex, and we had experienced people working on it.

For the migration process from the older VMAX arrays to PowerMax, we VMotioned everything. It was easy.

Which other solutions did I evaluate?

We considered Dell EMC and NetApp.

What other advice do I have?

There is nothing that is not there.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerMax
August 2025
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
StorageAcdff - PeerSpot reviewer
Storage Architect at a university with 5,001-10,000 employees
Real User
It has one submillisecond latency all the time
Pros and Cons
  • "The stability is great. It is five nines."
  • "The initial setup was complex, as it is a complex system and you have to learn a lot."

What is our primary use case?

We use it for virtualization and consolidation of our data lakes.

We are using PowerMax for SAP and Exchange to run the company. 

How has it helped my organization?

We have two sites and two data centers. So, we use SRDF to do transfers and fail overs.

What is most valuable?

The data services, especially SRDF, are its most valuable features.

We are using Unisphere for monitoring. REST API is great for configuring the storage system.

What needs improvement?

Accessibility to new users needs improvement.

What do I think about the stability of the solution?

The stability is great. It is five nines.

What do I think about the scalability of the solution?

It scales far beyond what we need, so I am good with that.

How are customer service and technical support?

The technical support is great. It is a high-end system, so the support should be high-end as well.

Which solution did I use previously and why did I switch?

We previously used mid-range solutions that just didn't scale.

We used to have a whole bunch of arrays. Now, we have consolidated them onto PowerMax. 

We were looking at All-Flash Arrays that have one submillisecond latency all the time. That is what PowerMax delivers.

How was the initial setup?

The initial setup was complex, as it is a complex system and you have to learn a lot.

What about the implementation team?

We worked directly with Dell EMC for the deployment.

What was our ROI?

We have seen ROI.

Which other solutions did I evaluate?

We looked at Dell EMC and Pure Storage.

What other advice do I have?

Look at it. Don't be afraid of its complexity. It has great performance.

Data is core to our business. Have an array with our data on it is very important to the business.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SystemEn3338 - PeerSpot reviewer
System Engineer at a government with 5,001-10,000 employees
Real User
It has reduced our footprint in different physical locations
Pros and Cons
  • "It has reduced our footprint in different physical locations."
  • "Setting up PowerMax with VMAX is always complex."

How has it helped my organization?

It has reduced our footprint in different physical locations.

What is most valuable?

The health checks and problem solving are its most valuable features.

What do I think about the stability of the solution?

The stability is good. We never have any issues.

What do I think about the scalability of the solution?

The scalability is great.

How are customer service and technical support?

The technical is very good. It is easy to contact someone. They have a great team that helps us.

Which solution did I use previously and why did I switch?

Our performance requirements were that it has to be always stable.

How was the initial setup?

Setting up PowerMax with VMAX is always complex. The support from Dell EMC helped made a difference.

What about the implementation team?

Dell EMC helped us with the deployment.

What other advice do I have?

It is a really good product. We never max out on the performance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SeniorIn0534 - PeerSpot reviewer
Senior Infrastructure Engineer at a retailer with 10,001+ employees
Real User
It is reliable at the end of the day
Pros and Cons
  • "The number one most valuable feature is reliability. I want to go home at the end of the day and come in the next day knowing it works, especially since we have storage offshore."
  • "I would like to see the rack change. They have defaulted to the standard rack, so our fiber cables are crowded when we shut our back door."

What is most valuable?

The number one most valuable feature is reliability. I want to go home at the end of the day and come in the next day knowing it works, especially since we have storage offshore.

What needs improvement?

I would like to see the rack change. They have defaulted to the standard rack, so our fiber cables are crowded when we shut our back door.

What do I think about the stability of the solution?

It is reliable at the end of the day.

How was the initial setup?

It is not complex for us because we have done so many of them. We have a lot of people with experience now.

Which other solutions did I evaluate?

We also considered Pure Storage.

What other advice do I have?

It is a product that people take for granted.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managerbe82 - PeerSpot reviewer
Manager at a manufacturing company with 10,001+ employees
Real User
CloudIQ allows me to pull up my arrays on my phone and check their status at any moment
Pros and Cons
  • "We were able to move away from a middleware solution for high availability, going right to snapshots and data replication on arrays."
  • "We use ESRS for our call-home, and a lot of times, Dell EMC will respond to the issue before we even know it."
  • "We have issues that we don't know about, which Dell EMC fixes."

What is our primary use case?

It is for our corporate ERP systems and databases.

How has it helped my organization?

We specifically use it for our PowerHA on IBM i. We were able to move away from a middleware solution for high availability, going right to snapshots and data replication on arrays.

Managing and monitoring PowerMax arrays from a performance, capacity and health checks perspective is easy with Unisphere and CloudIQ. I have CloudIQ on my phone, so I could pull it up and see the state of my arrays right now.

What is most valuable?

  • The interface
  • Unisphere
  • SRDF
  • Deduplication
  • Compression
  • Encryption
  • The general physical footprints are pretty small compared to previous systems.

For how long have I used the solution?

We're pretty new to the product.

What do I think about the stability of the solution?

The most reliable part of it is its redundant in frame. My impression is that it is very stable. We haven't had this solution out there for very long, but we haven't had any issues with it yet.

What do I think about the scalability of the solution?

I am impression with the scalability. Right now, we are implementing two three-engine PowerMaxs with about 500 terabytes of data, which will replicate to each other. 

If we need to scale up, it's easy just add another engine and some more drawers. It's non-disruptive, so that is also good.

How are customer service and technical support?

We haven't really had to use technical support. It is pretty much set it up and let it go, like plug and play. I'm sure if we had any issues that we could get in touch with support pretty easily. We use ESRS for our call-home, and a lot of times, Dell EMC will respond to the issue before we even know it.

Which solution did I use previously and why did I switch?

We were using generation one of XtremIO, which had some limitations on number of initiators. It didn't have native support for IBM i. There were just a number of limitations with XtremIO that we don't have now with PowerMax. So, we were pretty consolidated on our previous platform XtremIO, then we migrated from XtremIO to PowerMax.

Our corporate ERP systems of databases are all mission critical. We chose to move to this platform from XtremIO because we wanted a smaller footprint with much more capacity with all of the data services that we got out of XtremIO. We also wanted the ability to use PowerMax in our PowerHA environment with its higher availability.

How was the initial setup?

The initial setup was very straightforward. It was almost like set it and forget it. We were very satisfied there.

We were using a process that includes Data Domain. We are not using Open Replicator or any other tools. We are taking images of our data and putting it on Data Domain, replicating it to the new site, then rehydrating the data, which makes it easy.

What about the implementation team?

We went with Dell EMC directly for the deployment.

What was our ROI?

Our application requires five milliseconds of latency or less. We are seeing about 250 microseconds of response time, so that beats our expectations by five times.

What other advice do I have?

I would definitely give it a shot. It is so easy. Dell EMC has been so good with us in terms of evaluating the product and seeing it run side-by-side against other products and vendors. So, it has been great.

We were pretty satisfied with what we got.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SeniorEnc9d7 - PeerSpot reviewer
Senior Engineer at a healthcare company with 10,001+ employees
Real User
Improved our SQL and Oracle Database response times, but needs configuration automation
Pros and Cons
  • "The response time, compared to XtremIO, is far better."
  • "I would also like to see a real-time, graphical view of metrics. I don't know how far back in time we can look, but if we could see the performance from two months or three months back, and how it is performing now, that would be helpful."

What is our primary use case?

We work in robotics and we need better response times. Our primary reasons for buying this solution are our SQL and Oracle databases, to improve the performance in running queries and their response times.

How has it helped my organization?

It has simplified our operations when it comes to troubleshooting. We're on-call every time there is an issue and I can show them, 100 percent, that there is no problem on the storage side. I can show them there is no issue here.

The solution has helped to improve our services, in the medical field.

What is most valuable?

The response time, compared to XtremIO, is far better.

What needs improvement?

I would like to see better provisioning of storage from PowerMax, as well as automation. If you have a cluster with 15 datastores you have to back and select everything for report groups, as an example. You have to create 15 datastores and bundle them in a storage group. If there was some automation of this process, a script or a workflow, to configure everything, that would be great.

Unisphere could be improved and I would also like to see a real-time, graphical view of metrics. I don't know how far back in time we can look, but if we could see the performance from two months or three months back, and how it is performing now, that would be helpful.

What do I think about the stability of the solution?

It's stable, like VMAX, which has been pretty stable for the last few years.

Which solution did I use previously and why did I switch?

We had XtremIO but we have been a Dell EMC user for a long time. The solution's architecture influenced our buying decision because of the performance and storage growth. With XtremIO we have had storage growth issues.

How was the initial setup?

The setup is pretty straightforward. With VxBlock 1000, everything is pre-installed.

What was our ROI?

The application folks are happy.

Which other solutions did I evaluate?

We didn't look at other solutions.

What other advice do I have?

I would recommend this product. For us, this is the best product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Enterprise Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
It has the ability to consolidate storage
Pros and Cons
  • "It is a true, stable product."
  • "The initial setup was a little bit complicated."

What is most valuable?

It has the ability to consolidate storage.

What do I think about the stability of the solution?

It is a true, stable product.

How are customer service and technical support?

We have really good support for our data center and compute.

Which solution did I use previously and why did I switch?

We had a multitude of storage systems, like Dell EMC Compellent, that we needed to consolidate. A Compellent would take an entire rack space.

How was the initial setup?

The initial setup was a little bit complicated.

What other advice do I have?

PowerMax has been great for us.

We are doing SRDF/A.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.