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reviewer1087290 - PeerSpot reviewer
Senior Information Technology Manager at a retailer with 10,001+ employees
Real User
Our time to response has increased significantly with the new storage tier
Pros and Cons
  • "It was easy for teams to pick up the technology with very limited exposure and training, then implement and support it."
  • "The installation of equipment needed support's help."

What is our primary use case?

The primary use case is block storage.

We are planning on deploying mission-critical applications on this solution for redundancy and performance.

How has it helped my organization?

Our time to response has increased significantly with the new storage tier (SSD).

We have probably replaced eight racks of equipment with one rack of equipment. So, we have seen significant cost savings and performance.

It was easy for teams to pick up the technology with very limited exposure and training, then implement and support it.

What is most valuable?

As per performance, being able to consolidate down some of our older DMZ technologies into one platform.

My team has found the Unisphere to be a valuable tool.

What do I think about the stability of the solution?

We haven't had any issues with the solution in the six months that it has been live. So, the stability has been very good.

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Dell PowerMax
May 2025
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What do I think about the scalability of the solution?

We are getting ready to add to it already, so it is very scalable.

How are customer service and support?

The technical support has been very supportive when we have had to call and ask for their assistance, especially during the installation of the equipment.

Which solution did I use previously and why did I switch?

Our performance requirements were more about the availability and the performance, since we are running mission-critical applications. We have to have low disk latency to meet the application's performance for our Oracle Databases.

How was the initial setup?

The initial setup was very straightforward. It was easy to implement. They implemented it through their normal processes in a very timely manner.

The migration process from the older VMAX arrays to PowerMax was fairly seamless. When the team came in, they migrated data from one to the other. The process was simple.

What about the implementation team?

A reseller, Advisex, worked with us on the deployment. We have a close partnership with them and had a good experience.

What other advice do I have?

We are happy with what we have.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gehad Said - PeerSpot reviewer
Senior Presales Solutions Architect Lead ( DELL EMC & VMware) at Noventiq
Real User
Top 5
Has strong network support and integration for performance enhancement
Pros and Cons
  • "Dell PowerMax NVMe has been a significant enhancement for data handling in my industry. Its improved security features and data calculation capabilities make it a valuable solution for our customers. The most critical feature of Dell PowerMax NVMe for performance enhancement is its strong network support and integration with other vendors, along with its efficient use of hardware components like CPU and memory. Data reduction technologies in PowerMax have been highly beneficial for our company, allowing us to optimize storage and reduce costs by consolidating files"
  • "The one area for improvement in Dell PowerMax NVMe would be to align the features of the on-premises version with those available in the cloud, as this would provide added value and flexibility."

What is our primary use case?

My role involves being a system integrator, providing optimal solutions to various sectors like public, airlines, banking, and commercial financial, all within Dell's technology portfolio.

How has it helped my organization?

Investing in Dell PowerMax has impacted our operational costs positively, although the actual savings depend on factors like the experience of the engineers implementing the product and the support level chosen.

What is most valuable?

Dell PowerMax NVMe has been a significant enhancement for data handling in my industry. Its improved security features and data calculation capabilities make it a valuable solution for our customers. The most critical feature of Dell PowerMax NVMe for performance enhancement is its strong network support and integration with other vendors, along with its efficient use of hardware components like CPU and memory. Data reduction technologies in PowerMax have been highly beneficial for our company, allowing us to optimize storage and reduce costs by consolidating files

What needs improvement?

The one area for improvement in Dell PowerMax NVMe would be to align the features of the on-premises version with those available in the cloud, as this would provide added value and flexibility.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for the past eight years.

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability ten out of ten.

How are customer service and support?

The support has been great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The decisive factor in choosing Dell PowerMax over other storage solutions was its ease of use and suitability for enterprise-level data management. It aligns well with the needs of big organizations and offers robust features for AI-driven projects and machine learning initiatives.

How was the initial setup?

Setting up and configuring Dell PowerMax NVMe typically takes about three days. However, if there's migration involved from existing systems to the new PowerMax, that process can extend to around one to two weeks, depending on the complexity and scale of the migration project.

Deploying PowerMax has been straightforward and flexible, especially in integrating with other technologies and vendors.

What's my experience with pricing, setup cost, and licensing?

The pricing might be a bit high for small organizations, so it's more suitable for larger enterprises.

What other advice do I have?

I highly recommend Dell PowerMax NVMe for enterprise-level data management.  My experience with Dell PowerMax NVMe has been excellent, especially compared to other vendors I've worked with in the past, such as VMware, Cisco, and Oracle.

Overall, I rate the product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Dell PowerMax
May 2025
Learn what your peers think about Dell PowerMax. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,491 professionals have used our research since 2012.
Solutioncc77 - PeerSpot reviewer
Solution Architect at a tech services company
Reseller
It offers a high level of availability and near zero downtime
Pros and Cons
  • "It offers a high level of availability, so pretty much near zero downtime."
  • "The most valuable feature is its global cache, which allows for uncompromised performance."
  • "I would like to see continued visibility and analytics in the platform."

What is our primary use case?

The primary use case is for Tier 0 applications. It is meant for applications which are absolutely mission-critical, when you can't compromise your system performance. We have customers who use it across the board for just mission-critical applications, high availability, and guaranteed performance.

How has it helped my organization?

I have customers who are using this for large Oracle and SQL applications and European SAP types of infrastructures. They are integrating PowerMax with ProtectPoint for additional data protection of their data. They are also automating the backup and recovery of those systems through AppSync, which is another product for keeping everything protected in an automated way.

It's a zero light loss upgrade. So, they're upgrading the system without losing any type of light from the communications of the system. Also, it has zero interruption of upgrades.

What is most valuable?

The most valuable feature is its global cache, which allows for uncompromised performance. 

It offers a high level of availability, so pretty much near zero downtime.

It is the best platform for just seeing and getting visibility into performance and capacity utilization. It has very positive management. Through CloudIQ and others integrations that Dell EMC provides, visibility has excellent predictive health metrics that we can look at.

What needs improvement?

I would like to see continued visibility and analytics in the platform.

What do I think about the stability of the solution?

There is nothing more stable in the market today.

What do I think about the scalability of the solution?

It is very scalable. Depending on what platform you go with, it has both a scale up and scale out architecture. You can scale without compromising performance by adding additional compute nodes to the front-end which allows it pretty much uncompromised capacity expansion and scale-out.

How are customer service and technical support?

The technical support is excellent. It's a very immediate, high level of support. The Mission Critical ProSupport response team that Dell EMC has is the highest level of support.

Which solution did I use previously and why did I switch?

We looked at this system because we analyzed applications and workloads, then understood our customer's business requirements. It is understanding that there is a need for low latency and zero downtime. We were previously using a combination of VNX and Unity.

When we looked at PowerMax, it was extremely low latency: five submillisecond types of latency. From a general performance perspective, most of these systems that we are designing tend to be more than 100,000 IOPS for input/output operations per second. The other thing is that it handles these types of IOPS with very large block sizes. If you really understand your data, it's very easy to optimize it on PowerMax, and it is exceeding our requirements.

How was the initial setup?

The initial setup is straightforward with Dell EMC Services. An organization with this type of investment would want to install it themselves. Therefore, with Dell EMC services, it's very easy to get going.

The migration from older VMAXs to PowerMax is extremely straightforward, as it's a zero downtime migration. You can move systems from one VMAX platform to a PowerMax platform with zero downtime and 100 percent of the data migration compatibility. We typically do that coupled with Dell EMC services, as well. They have a very dialed in process for taking that data over to a brand new platform.

What about the implementation team?

We used resellers for the deployment, as we are resellers. We always use resellers, because that is the best option that customers have.

What was our ROI?

We are implementing PowerMax at a much lower ROI than maintaining maintenance on legacy systems. We have actually seen return on investment in as low as two years from an ROI perspective by leveraging PowerMax for consolidation of workloads, as well as consolidation of maintenance contracts, where they might have across multiple legacy platforms.

What's my experience with pricing, setup cost, and licensing?

From a general capital investment, it's one of the higher price points in the market. It depends on the size and software features that you would include in a system. So, the cost varies dramatically.

The cost has room for improvement.

Which other solutions did I evaluate?

Alternatives in the Dell EMC portfolio are primarily XtremIO and Unity. However, PowerMax is the only product which can meet the uptime and latency requirements.

What other advice do I have?

Engage a reseller to analyze the workloads and do the data-driven architecture behind it. Use the data to drive the solution and make sure it meets your requirements.

There is so much innovation in it. They have been very relevant in terms of the Tier 0 workforce. It really differentiates itself in the market.

It meets the needs of what we're trying to do from a file level perspective for performance and capacity.

If you live and breathe by your data, there are a lot of features in PowerMax which allow you to protect yourself from ransomware and other types of relevant threats today. It is not just about a platform for running mission-critical apps. It's also protecting mission-critical apps through features that prevent ransomware infection. If you get infected, it allows for recovery of that data without having to pay the ransom fee or other alternatives.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Senior Storage Engineer at a transportation company with 10,001+ employees
Real User
Because of the compression ratio, we are able to put more on less hardware
Pros and Cons
  • "The PowerMax software and CloudIQ let us get an inside view of our compression and compaction, as well as our usage of the storage."
  • "The initial setup was complex. ESRS is a very complex solution to put into our environment, because it requires external access to the Internet. That's a very tough thing for us to do, because we are a PCI and PII company. We store a lot of data for people which is personal. Therefore, going out to the Internet is not our preferred path."

What is our primary use case?

We are using it for VMware, virtual infrastructures, and our physical host. All of our virtual infrastructure is pretty much mission-critical, and we have all of our virtual infrastructure migrating into the PowerMax family.

How has it helped my organization?

Because of the compression ratio, we are able to put more on less hardware.

The PowerMax software and CloudIQ let us get an inside view of our compression and compaction, as well as our usage of the storage.

What is most valuable?

  • Compression
  • Compaction
  • A lot of storage in a small box.

What do I think about the stability of the solution?

The PowerMax software has some room for improvement. We have run into a couple bugs with it so far.

What do I think about the scalability of the solution?

It scales well. We currently buy ours fully maxed out, so we don't really worry a whole lot about the scaling from a new infrastructure standpoint.

How are customer service and technical support?

So far, technical support has been really good.

Which solution did I use previously and why did I switch?

We are migrating from HPE 3PAR, and it's been a very easy transition.

How was the initial setup?

The initial setup was complex. ESRS is a very complex solution to put into our environment, because it requires external access to the Internet. That's a very tough thing for us to do, because we are a PCI and PII company. We store a lot of data for people which is personal. Therefore, going out to the Internet is not our preferred path.

What about the implementation team?

We used Dell EMC directly for the deployment. The experience has been good, so far.

Which other solutions did I evaluate?

We generally do a PoC. In this case, we went directly to the PowerMax because we felt it was a good solution. Our upper management chose it.

What other advice do I have?

Study the integration very carefully, as far as how you're going to integrate it into your environment, such as how you're going to use ESRS and the other solutions which Dell EMC offers.

As far as provisioning, storage, and use of the array, it's been very simple to use.

For the PowerMax 8000, a million IOs is our minimum requirement. We have yet to be able to test that, but that is our minimum base requirement for a PowerMax 8000.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior Manager - SBR Technical Services at Reliance Industries Ltd
Real User
Top 5Leaderboard
Has good customer support but needs to increase storage and improve scalability
Pros and Cons
  • "Dell PowerMax NVMe's tech support is good."
  • "Dell PowerMax NVMe needs to increase storage and improve scalability."

What needs improvement?

Dell PowerMax NVMe needs to increase storage and improve scalability. 

For how long have I used the solution?

I have been using the product for a couple of months. 

How are customer service and support?

Dell PowerMax NVMe's tech support is good. 

How was the initial setup?

We can complete Dell PowerMax NVMe's deployment in a week. 

What other advice do I have?

I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
PeerSpot user
Regional Alliance Manager at a tech services company with 10,001+ employees
MSP
It is efficient and very simple for our administrators to use
Pros and Cons
  • "It is efficient and very simple for our administrators to use."
  • "I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end."

What is our primary use case?

We use it for tying in high-end analytics services. PowerMax has some tiers which a make difference between the use of the data for our customers. All Dell technologies Solutions have tiers with faster hard disks. This one has special tiers to grant another level of data. That's why we use PowerMax and NVMe technology.

It is best for block storage.

How has it helped my organization?

SAP and Oracle Database are on PowerMax. Most of out critical services are on it. We use SRDF, which is a software. You can utilize the storage. It's very good, because you can make a stretch faster between two data centers.

What is most valuable?

The analytics and transactional data are its most valuable features.

With PowerMax, you don't have to buy new storage, like with the older VMAXs.

It is efficient and very simple for our administrators to use.

What needs improvement?

I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end.

What do I think about the stability of the solution?

It is a high-end storage. It is never down. This high-end technology is designed for mission-critical operations, where systems can't go down or it will affect a business' reputation and/or revenue.

How are customer service and technical support?

With these type of high-end technologies and their uptime, there is no need to contact support.

How was the initial setup?

Compared to VMAX, the initial setup is very easy. Setting up VMAX was a pain versus PowerMax, which was simple and efficient.

To migrate the data from VMAX to PowerMax, we used SRDF. It was fast. In some cases, we used VPLEX.

What about the implementation team?

We used both an integrator and reseller to assist with the deployment.

What's my experience with pricing, setup cost, and licensing?

The cost is expensive. While VMAX now has good pricing, PowerMax is a little expensive.

Which other solutions did I evaluate?

Our solution is focused using Dell technologies.

Disclosure: My company has a business relationship with this vendor other than being a customer: SONDA
PeerSpot user
reviewer1087326 - PeerSpot reviewer
Director of Information Technology at a computer software company with 201-500 employees
Real User
We consolidate a lot of various disparate storage arrays into one enterprise solution
Pros and Cons
  • "Enterprise Cloud Storage is the most valuable feature, along with the data services which come with it, plus the deduplication and compression."
  • "We are very interested in NVMe over Fibre Channel, which I understand is on the horizon. We would like to see that come to fruition."

What is our primary use case?

We run a Medicaid data warehouse on a massive enterprise Oracle shop. Therefore, we have a lot of Oracle on PowerMax. We run a big analytics for the New York State Department of Health using Oracle Big Data.

Because of the Big Data analytics, we require immense IOPS, which the PowerMax handles quite well. Our sole purpose in life is to provide endpoint analytics.

How has it helped my organization?

We consolidate a lot of various disparate storage arrays into one enterprise solution.

We primarily use Unisphere for managing and monitoring.

What is most valuable?

Enterprise Cloud Storage is the most valuable feature, along with the data services which come with it, plus the deduplication and compression.

What needs improvement?

We are very interested in NVMe over Fibre Channel, which I understand is on the horizon. We would like to see that come to fruition in its ability to traverse the Fibre Channel SAN.

For how long have I used the solution?

We've been using VMAX, PowerMax, and Symmetrix for many years.

What do I think about the stability of the solution?

The solution is rock solid.

What do I think about the scalability of the solution?

It is a solid platform.

How are customer service and technical support?

The technical support is very good. We have the ESRS call-home function, and it's been rock solid since day one.

Which solution did I use previously and why did I switch?

I have always used Symmetrix and VMAX. Then, it was just a natural progression into the PowerMax solution.

How was the initial setup?

The initial setup is very straightforward. We had a team come in and get everything setup. It was handled very professionally. We had a project manager assigned to the account. It was very smooth.

We used the PowerPath solution for the migration, which allowed us to seamlessly migrate from one storage array to another.

What was our ROI?

We have impeccable uptime in our data center with very strict SLAs. We have had zero downtime.

We run a big Oracle shop, as well as VMware, which is very high performing. It exceeds our needs.

What's my experience with pricing, setup cost, and licensing?

Our costs for the product are three million.

Which other solutions did I evaluate?

We looked at Hitachi and NetApp, but it really boiled down to our relationship with Dell EMC and the portfolio of the product.

This solution’s architecture influenced our buying decision because of all the data services incorporated, especially the LAN technology. This allows us to replicate from one site to another.

What other advice do I have?

Our SLAs are extremely tight, and we've had zero issues. I would highly advise going with the PowerMax.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer2510778 - PeerSpot reviewer
AVP at a financial services firm with 10,001+ employees
Real User
Provides good stability and a useful snapshot feature
Pros and Cons
  • "We are using the solution's application and snapshot feature."
  • "The solution should include more AI features to make it smarter."

What is most valuable?

We are using the solution's application and snapshot feature.

What needs improvement?

The solution should include more AI features to make it smarter.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for a couple of years.

What do I think about the stability of the solution?

Dell PowerMax NVMe is a very stable solution.

What do I think about the scalability of the solution?

The solution has limited scalability. Around three users use Dell PowerMax NVMe in our organization.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

What about the implementation team?

Operation-wise, the deployment takes 20 minutes. Our process may take longer for approval. It may take a couple of days.

What other advice do I have?

IBM and Hitachi are Dell PowerMax NVMe's competitors. I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Dell PowerMax Report and get advice and tips from experienced pros sharing their opinions.