Dell PowerMax Reviews

I work in data storage as a senior administrator.

I use multiple Dell EMC protection and storage tools like VMAX and PowerMax network for data domains. This product is an onsite data center and we have two PowerMax boxes. One of them is for our main site and the other is for our disaster recovery (DR) site.

We use PowerMax SRDF as our main application.

With the NVMe technology, performance in terms of IOPS has improved. Things are generally faster, although there are some bottlenecks with the integration of IBM servers.

The biggest way that PowerMax has improved the way our organization functions is through an increase in performance. The business of pharma is complex and the IOPS demand is huge. In the past, we used VMAX storage, and there was a big issue with the performance. Everybody complained about performance, servers, and storage, saying that they didn't have enough space. We tried many different solutions in an attempt to solve the performance issue.

For example, we tried reducing the data that was stored on disk, and we tried removing unused data. We turned to development and asked that some programs have fewer features. Finally, management made the decision to implement the PowerMax solution, and it solved the issue. As soon as we migrated from VMAX to PowerMax NVMe, the performance increased and everybody felt better.

The security is good. We enabled DSE for our encryption.

CloudIQ has made our lives better. It provides notifications, where you receive an email to let you know about your storage and your SAN. It is a powerful tool, although we have had to upgrade it a few times. Overall, it is a good monitoring tool that gives us a powerful and easy way to monitor our servers.

This product provides NVMe scale-out capabilities, which is important to us because our performance and IOPS have improved. The administrators have felt better about our environment since we implemented PowerMax. The storage is much better, overall.

We use the NVMe CSM and it's a very powerful feature that makes our business stronger. The performance is improved, making everything faster.

The reporting functionality is very good.

The UI is very easy to use. We can add volumes and manage them easily.

We have faced problems integrating IBM servers and adding volumes. The capacity on the IBM servers was not the same and we needed to perform a reclamation process on the DR site to fill the same capacity on the storage site.

The SRDF software has an issue when it's used in conjunction with VMware. In the past, we were using SRDF for VMware but in swapping from VM to DR site, VMs take a very long time. In some cases, where the data on the main size was many terabytes in size, it took a very long time to replicate to the DR site. Some VMs power on automatically, without entering any schedule. We had to migrate to RecoverPoint, which is another solution from Dell, but we still use SRDF for things that are not stored on VMware disks. When we enabled hardware compression, things improved.

PowerMax Storage needs improvement in the area of monitoring tools. It should have more functions and more complicated analysis options inside the monitoring tools. For example, if I need the tool to analyze monitoring logs from one month ago, it can't be done because it retains data only for the past two weeks.

I have been working with Dell EMC PowerMax NVMe for more than five years.

This solution is very stable.

This is a very scalable product. We have approximately 170 VMs running on the servers.

Between administrative users, including server administration and monitoring, we have approximately 20 users.

The support is very good.

They respond very quickly when we have issues and the responses are good. However, the first-level engineers take more time to investigate some problems. The first level of support could use some improvement. Specifically, they should be faster at solving problems. If there are critical issues then we need them to be solved quickly, and the first level simply takes too long to investigate.

Our management is satisfied with PowerMax. There had been a discussion with IBM about obtaining a storage solution from them but when we saw the power that PowerMax had, we opted for the next version of it instead.

PowerMax SRDF is a very powerful tool that will replicate data to a DR site. It is very fast and has many powerful features including data compression. 

This is a powerful solution for us and our performance is 100% better since we implemented it. Overall, for enterprise-level mission-critical workloads, the solution is very powerful.

I would rate this solution an eight out of ten.

We are using it for core banking systems and virtualized enrollment. So, everything for this bank is on PowerMax, including its core banking system, which is running on Solaris, and all the relevant applications running on VMware.

You can use PowerMax for all workloads and consolidation. We have used it to scale thousands of VMs. This is Dell EMC's selling point. 

It is a good, resilient product.  

The good thing that we have found is the enhanced data savings. For example, in an XtremIO, we were seeing the space savings was 1:4 or 1:3. With PowerMax, I have seen 10:1 and 12:1. This is something that has really come out as a distinctive feature and is helping us a lot.

The Unisphere GUI has been enhanced. A lot of options have been added to the GUI. Though, if somebody is planning to buy PowerMax, they should also have some associated training with that.

We brought up this question to the implementation engineer. We were comparing use cases where a customer is using RecoverPoint, then goes to PowerMax. In our previous setup with XtremIO, we were using RecpverPoint and keeping snapshots for 30 days, every few seconds. With PowerMax, I requested this for every 15 minutes, keeping it for a week. The engineer's answer was, "There will be too many snapshots. It might slow down the system." This is specifically for the use cases where there is RecoverPoint. While PowerMax works with RecoverPoint, and you can use it, there should be some way where you can have even more snapshots and not to worry about performance and system cache.

We have been using PowerMax for less than a year. We just installed it recently.

From my experience, it is stable enough. For our current setup, it is too early to assess stability.

They support scalability. We can add more capacity when it is needed.

I always tell my customers that Dell EMC support is good. Specifically with enterprise storage, like PowerMax and VMAX, it is really good.

Positive

PowerMax was deployed as a replacement/tech refresh for our existing VNX.

We were using XtremIO before this. We have all of the features that were available there. Relatively, there is nothing new that we are using.

We had some challenges with our core banking system. There were performance issues, which was the reason we went to XtremIO All-Flash. NVME has really helped us here because anything less than XtremIO would have caused us issues. So, PowerMax is the best replacement or fit right now. In fact, we have seen that it has really improved the performance as well.

The initial setup was straightforward.

We are still in the implementation phase. 

The ease of administration is okay for me. However, for other team members and specifically our customers, who are not very familiar with it. It has increased provision time. Though, it is just a one-time activity. During implementation, we did the split properly. Therefore, there will not be challenges going forward. 

Initially, it took a lot of time to do the initial provisioning, specifically for the Dell EMC engineer who provisioned a couple of hosts. After that, we did all the provisioning, SRDF replication, snapshots, scripting, etc., and that took awhile. 

I am hoping that this is just one time. Going ahead, it should be simple to add volumes and not have to go through the cycle.

Implementation was mainly done by a local resource, because we are not a deployment partner. The resource connected to somebody remotely from a site in Egypt. We managed to deploy it in half a day for each site. The first time that we did the provisioning, it took time, but it was a relatively straightforward process.

We had some requirements, like SRM integration, where we needed some guidance. Dell EMC has suggested that we use CloudIQ, so we want to explore that option. However, we are not using it right now.

We have used VMAX in other places. It has helped because it has various options for data protection. I have worked on DMX3, DMX4, and VMAX 10K. I am a fan of VMAX because it is really good. There are various command line options that allow you to do a lot of things.

Most of the products are the same and have similar features. There could even be some which might be better. However, one thing that I always liked about Dell EMC is the support, which is really good. If there is an issue and you can get somebody to resolve it, that is the most important thing. Many products have the same features, e.g., snapshot, replication, and data compression, but the support from Dell EMC is one of the best.

It is a good enterprise-scale storage. I would rate it nine out of 10.

Generally, storage doesn't expose your data unless you have certain protocols. With PowerMax, it is too early to remark on data security because we just deployed it and migrated the data. We have not even done a proper drill or failover for data availability and data security. 

It is also too early to remark on workload congestion. Though, since we have been migrating the data, which is live data, I have seen the utilization and that is performing relatively better than our previous Dell EMC platform.

From a technical perspective, you should have some technical training associated with the deployment. That is the one aspect that is complicated. Apart from that, everything is simple. 

It is for our corporate ERP systems and databases.

We specifically use it for our PowerHA on IBM i. We were able to move away from a middleware solution for high availability, going right to snapshots and data replication on arrays.

Managing and monitoring PowerMax arrays from a performance, capacity and health checks perspective is easy with Unisphere and CloudIQ. I have CloudIQ on my phone, so I could pull it up and see the state of my arrays right now.

• The interface
• Unisphere
• SRDF
• Deduplication
• Compression
• Encryption
• The general physical footprints are pretty small compared to previous systems.

The most reliable part of it is its redundant in frame. My impression is that it is very stable. We haven't had this solution out there for very long, but we haven't had any issues with it yet.

I am impression with the scalability. Right now, we are implementing two three-engine PowerMaxs with about 500 terabytes of data, which will replicate to each other. 

If we need to scale up, it's easy just add another engine and some more drawers. It's non-disruptive, so that is also good.

We haven't really had to use technical support. It is pretty much set it up and let it go, like plug and play. I'm sure if we had any issues that we could get in touch with support pretty easily. We use ESRS for our call-home, and a lot of times, Dell EMC will respond to the issue before we even know it.

We were using generation one of XtremIO, which had some limitations on number of initiators. It didn't have native support for IBM i. There were just a number of limitations with XtremIO that we don't have now with PowerMax. So, we were pretty consolidated on our previous platform XtremIO, then we migrated from XtremIO to PowerMax.

Our corporate ERP systems of databases are all mission critical. We chose to move to this platform from XtremIO because we wanted a smaller footprint with much more capacity with all of the data services that we got out of XtremIO. We also wanted the ability to use PowerMax in our PowerHA environment with its higher availability.

The initial setup was very straightforward. It was almost like set it and forget it. We were very satisfied there.

We were using a process that includes Data Domain. We are not using Open Replicator or any other tools. We are taking images of our data and putting it on Data Domain, replicating it to the new site, then rehydrating the data, which makes it easy.

We went with Dell EMC directly for the deployment.

Our application requires five milliseconds of latency or less. We are seeing about 250 microseconds of response time, so that beats our expectations by five times.

I would definitely give it a shot. It is so easy. Dell EMC has been so good with us in terms of evaluating the product and seeing it run side-by-side against other products and vendors. So, it has been great.

We were pretty satisfied with what we got.

I would like to see more security features and improvements in the platform's ease of management. Sometimes, it isn't straightforward to understand, especially for new users.For example, if there are power issues and the system needs to be shut down, we need to connect with the support team and go through several steps. There are complications to powering down the system.

The backup features need enhancement. 

I have been using Dell PowerMax NVMe for three years.

The product is stable. I rate the stability as nine.

In our organization, three admin executives use the product. Regarding customers, there are many users since we provide municipal services. 

We haven't had much experience with technical support, but we did have some upgrades to the core system and firmware. The support team was very cooperative and responsive. We had some issues with timing, but the team was adaptable and worked to schedule maintenance events to suit our time zone.

We didn't face many challenges during setup, but the implementation team resolved some initial issues. We received some knowledge transfer, basic training, and orientation regarding the technology. Overall, the solution was successfully implemented.

Dell's team implemented the system; some products were configured and installed in our environment. We also received knowledge transfers from them. 

We used to use an HP storage solution. After we switched to PowerMax, performance significantly improved across the whole environment. About 95% of our services run on virtualized servers with Dell containers. With SAN storage, like PowerScan or Microsoft products, we saw multiple performance upgrades on the virtual machine side.

The lead application is the most valuable feature. The reduction of consumed space was significantly higher than with the previous solution.

NVMe technology gave the database servers a huge performance boost compared to the previous environment. Database admins were very happy with the improvement.

I rate it an eight. 

We are most interested in cloud utilization.

We would like to improve the delivery model. They don't have the delivery terms today. If they improve this area, everybody would be happy.

For the Romanian and Eastern European markets, we have long delivery times, and even if we have a solution, we don't have the products, and we don't know what to install. For the time being, manufacturers must enhance the delivery of all items while they have them.

If you go to Pure or you go to NetApp, they deliver in one month. If you go to Dell or HP, they will take up to six months for delivery. This is not a business model for today.

I have been working with Dell PowerMax NVMe for 10 years.

Dell PowerMax NVMe is a stable solution. The performance is good.

Dell PowerMax NVMe is a scalable solution.

It is suitable for enterprise customers.

They are now experiencing problems with Dell's specifications. They have a typical reporting period of five days and nine hours each day till Friday. 

Right now, on the enterprise side, they want 24 hours a day, seven days a week. It is not available in Romania, which is why you need to retain inventories or have some replacement components on hand to accomplish this type of integration with other vendors.

I am also working with HPE 3PAR. I am just looking for a place to get some 3PAR components. But nobody has it right now.

We are the HP Platinum partner in Romania, and we are now looking for a place to purchase documents from Europe.

Previously, we worked with Cisco, Lenovo, and Pure. The advantage was their delivery.

We don't an advantage. 

The consumer requests something that they do not have with the brand today. 

If it is storage, a server, or power, and we have it, they will purchase it. 

They do not wait for Dell, HP, or Cisco. It is the same for both. If you have Dell on hand, we will purchase it. If it's HP, they'll buy it. It. They don't care about the brand anymore.

The installation of Dell PowerMax NVMe was easy.

Deployment time depends on the customer's request since if you have a solution with a cluster or include VMware or a solution or disaster recovery, we can provide it in two days. But, in any case, it depends on the project and your relationship with the customer.

The price is on the market. It's not inexpensive, but it's available on the market.

The cost is determined by the solution. It's not the greatest option.

You built the solution and rely on the customer's requirements, on the budget since they know the price of the product, they know the service to the client and it's the same if it's HP, Dell, or Cisco. It is how the solution is created and implemented. 

Today, the client is asking for SLA and uptime for the critical months rather than the important months themselves. This is the most crucial. They don't care if it's from Dell, HP, or Cisco; they just care about this one.

I don't have any requirements. I am now really unhappy with the delivery, therefore I don't have any arguments or recommendations to make. 

If we receive the goods, everything will be okay. When we are working, we have something. We are now dissatisfied with our needs. Simply provide the delivery. It is more important now.

We are partners with Dell.

I would rate Dell PowerMax NVMe an eight out of ten.

We use it for our core banking data.

It has improved storage I/O for our big apps and restores. And the snapshot process and data compression are better.

We like the compression, dedupe, and I/O on the PowerMax. They are better than on the XtremIO.

Snapshots make it easy to deploy production, pre-production, and UAT environments. It is easy to snapshot and reverse snapshot to other environments, compared to other storage vendors.

In addition, we have a lot of users in our core system and the PowerMax performance is very good. The I/O performance is running fine; it's not an issue.

We would like more documentation, a guide to the features of the PowerMax. We needed to use the option to reclaim storage and we had to chat with the Dell EMC team.

We have been using Dell EMC PowerMax NVMe for around one year.

It is stable.

Because we have just started using it, we haven't scaled up yet.

We have opened cases with the Dell EMC team and we have chatted with them. They have provided good, fast support for us. But in some cases they did not explain the solution well.

Positive

We used XtremIO. We switched because we found many of the features and the functions are better on the PowerMax than they are on the XtremIO. An example would be the snapshot. When we would do snapshots on the XtremIO, we could delete a snapshot, even when we were mapping to the host. But with PowerMax, we cannot delete a snapshot when mapping to the host.

The setup was difficult because PowerMax has more functionality, but some of that functionality is still not clear to us.

Four people work with it on my team; all system admins.

PowerMax is a good storage solution for the banking sector. Choose it for your core banking system, because of the dedupe and compression, the I/O, and the high availability for your data.

We have used it for a long time and we have recently been upgrading it. Last month we acquired a PowerMax 2000 and we have just finished the migration. We hope it will help us with performance and through the additional features which are part of the software.

In terms of mission-critical applications, we are running our switch, which is the most critical application that we have in our organization, on the storage box. It is because it is reliable and, in terms of performance, we do not have any issues with PowerMax.

The switch application is very sensitive to IOPs and to the speed of responding and reacting to requests. We went specifically with PowerMax to ensure that we are getting the highest performance, and it has really been exceeding our expectations. We are yet to put it into really demanding tests. We have solutions that we are implementing during the year which will be high-demand in terms of IOPs and performance. We will find out then if PowerMax meets all our requirements.

We use the solution with VMware. It made things easier for us in terms of deployment and implementation.

• Availability
• Reliability

We are also happy with the monitoring that Dell EMC is doing for us. They have helped us to identify many issues during the routine checks, issues which we were not aware of.

We are facing challenges with the SRDF replication which we got with the latest, new box. Overall, it has been working for us so well for the past few years. We hope that whatever bugs there are right now in the PowerMax are going to be sorted out quickly.

There is room for improvement with the enclosures. We were happier with the old VMAX enclosures which looked nicer in our data centers. The new one is dull.

The stability is superb.

We have yet to find out what the scalability is like. We recently added this new box and towards the end of the year, or next year, we are going to look at expanding it. So we don't know how easy it is to scale it.

Our experience with technical support was different before we got the most recent box. We are facing challenges. We were told that this is the first PowerMax box implemented in our country, so maybe these are teething issues, and hopefully, they will be sorted out quickly. But we are constantly in touch with support, and I have actually been trying to get ahold of one guy here at the Dell Technologies World conference so I can see if he can help us sort out the bugs quickly.

We were using the same solution. We just upgraded it.

The solution’s architecture influenced our buying decision with the new features it has, and the smoothness of the migration was also important. The last time we upgraded there was downtime, but this solution gave us the opportunity without bringing down the systems.

We had challenges again with the initial setup. I don't know if there was a gap during the requirement-collection phase, but the box was partially delivered to us with missing parts and it delayed the implementation by about 60 days. It was not as smooth as I would have hoped.

We used a local Dell EMC partner and they were pretty good.

We have already recommended this product to two institutions who called. Our view of the product is positive. Our experience has been positive. As head of IT, my worry was about the migration. We believe in the technology, but how could we achieve a smooth migration? What I have seen was amazing beyond expectation. Things have been so positive, overall.

The migration process from older VMAX arrays to PowerMax is very good. The data dependency is tremendous and the results we got from the migration were amazing. They were beyond our anticipation. Things went smoothly, mostly, with the SRDF technology, and the critical systems were not taken down, so we had 24-hour continuous operation.

We have attended a couple of technical sessions which talked about how to do some analysis on the box, from the box, using the Dell EMC tools. We are exploring those tools to see how we can take advantage of them and improve productivity.

We have faith in the solution and would rate it an eight out of ten. The rating will depend on fixing the issues we are facing.

Our customers use the product for virtualization. They also use it for SAP deployments and bigger databases like PostgreSQL.

The solution provides an ease of handling backups and deployments. It provides a smart integration into the customer environment.

The product is very fast and reliable. It's certified for several scenarios. It is easy to handle. The UI is good.

The initial setup process is difficult.

I have been working with the product for five years.

It is the most stable system we know.

The tool is scalable until a certain point. There are only two versions available. Each has a limit, but the limit usually is never reached by our clients. Generally, the scalability is limited, but we have no problems with it.

The technical support is brilliant.

I have worked with NetApp before. Over the last three or four years, we only worked with Dell. Dell is easier to set up and handle. Dell is technically more advanced than NetApp. Dell’s support is better than NetApp's most of the time. The selling process of NetApp was a nightmare.

I rate the ease of setup a four out of ten. We have to prepare for the deployment and plan with the customer. We set up the hardware. We need Dell’s help with the software setup because we do not have access to all the tools that are needed for it.

The initial deployment and software work is done together. Afterward, we do the detailed configuration of the machine. We need one person from our organization and one from Dell for the deployment. The deployment can be done in one day. The maintenance is mostly easy. It’s done with the Copilot system. Dell checks the machine in advance and tells us whether the software version is available.

We get a return on our investment. The solution is not cheap, but it is worth buying. All our customers who bought the solution were satisfied and said they would buy it again.

The price is really high. It could be better. It is a high-end product.

We sell the solution, implement it, and support our customers. I recommend the solution to others. Overall, I rate the product a nine out of ten.