Senior Engineer at a healthcare company with 10,001+ employees
Real User
Improved our SQL and Oracle Database response times, but needs configuration automation
Pros and Cons
  • "The response time, compared to XtremIO, is far better."
  • "I would also like to see a real-time, graphical view of metrics. I don't know how far back in time we can look, but if we could see the performance from two months or three months back, and how it is performing now, that would be helpful."

What is our primary use case?

We work in robotics and we need better response times. Our primary reasons for buying this solution are our SQL and Oracle databases, to improve the performance in running queries and their response times.

How has it helped my organization?

It has simplified our operations when it comes to troubleshooting. We're on-call every time there is an issue and I can show them, 100 percent, that there is no problem on the storage side. I can show them there is no issue here.

The solution has helped to improve our services, in the medical field.

What is most valuable?

The response time, compared to XtremIO, is far better.

What needs improvement?

I would like to see better provisioning of storage from PowerMax, as well as automation. If you have a cluster with 15 datastores you have to back and select everything for report groups, as an example. You have to create 15 datastores and bundle them in a storage group. If there was some automation of this process, a script or a workflow, to configure everything, that would be great.

Unisphere could be improved and I would also like to see a real-time, graphical view of metrics. I don't know how far back in time we can look, but if we could see the performance from two months or three months back, and how it is performing now, that would be helpful.

Buyer's Guide
Dell PowerMax NVMe
April 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's stable, like VMAX, which has been pretty stable for the last few years.

Which solution did I use previously and why did I switch?

We had XtremIO but we have been a Dell EMC user for a long time. The solution's architecture influenced our buying decision because of the performance and storage growth. With XtremIO we have had storage growth issues.

How was the initial setup?

The setup is pretty straightforward. With VxBlock 1000, everything is pre-installed.

What was our ROI?

The application folks are happy.

Which other solutions did I evaluate?

We didn't look at other solutions.

What other advice do I have?

I would recommend this product. For us, this is the best product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Enterprise Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
It has the ability to consolidate storage
Pros and Cons
  • "It is a true, stable product."
  • "The initial setup was a little bit complicated."

What is most valuable?

It has the ability to consolidate storage.

What do I think about the stability of the solution?

It is a true, stable product.

How are customer service and technical support?

We have really good support for our data center and compute.

Which solution did I use previously and why did I switch?

We had a multitude of storage systems, like Dell EMC Compellent, that we needed to consolidate. A Compellent would take an entire rack space.

How was the initial setup?

The initial setup was a little bit complicated.

What other advice do I have?

PowerMax has been great for us.

We are doing SRDF/A.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell PowerMax NVMe
April 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Head of IT at National Bank Of Oman
Real User
We were able to migrate without bringing systems down and results have been amazing
Pros and Cons
  • "We are happy with the monitoring that Dell EMC is doing for us. They have helped us to identify many issues during the routine checks, issues which we were not aware of."
  • "We had challenges again with the initial setup. I don't know if there was a gap during the requirement-collection phase, but the box was partially delivered to us with missing parts and it delayed the implementation by about 60 days. It was not as smooth as I would have hoped."

What is our primary use case?

We have used it for a long time and we have recently been upgrading it. Last month we acquired a PowerMax 2000 and we have just finished the migration. We hope it will help us with performance and through the additional features which are part of the software.

How has it helped my organization?

In terms of mission-critical applications, we are running our switch, which is the most critical application that we have in our organization, on the storage box. It is because it is reliable and, in terms of performance, we do not have any issues with PowerMax.

The switch application is very sensitive to IOPs and to the speed of responding and reacting to requests. We went specifically with PowerMax to ensure that we are getting the highest performance, and it has really been exceeding our expectations. We are yet to put it into really demanding tests. We have solutions that we are implementing during the year which will be high-demand in terms of IOPs and performance. We will find out then if PowerMax meets all our requirements.

We use the solution with VMware. It made things easier for us in terms of deployment and implementation.

What is most valuable?

  • Availability
  • Reliability

We are also happy with the monitoring that Dell EMC is doing for us. They have helped us to identify many issues during the routine checks, issues which we were not aware of.

What needs improvement?

We are facing challenges with the SRDF replication which we got with the latest, new box. Overall, it has been working for us so well for the past few years. We hope that whatever bugs there are right now in the PowerMax are going to be sorted out quickly.

There is room for improvement with the enclosures. We were happier with the old VMAX enclosures which looked nicer in our data centers. The new one is dull.

What do I think about the stability of the solution?

The stability is superb.

What do I think about the scalability of the solution?

We have yet to find out what the scalability is like. We recently added this new box and towards the end of the year, or next year, we are going to look at expanding it. So we don't know how easy it is to scale it.

How are customer service and technical support?

Our experience with technical support was different before we got the most recent box. We are facing challenges. We were told that this is the first PowerMax box implemented in our country, so maybe these are teething issues, and hopefully, they will be sorted out quickly. But we are constantly in touch with support, and I have actually been trying to get ahold of one guy here at the Dell Technologies World conference so I can see if he can help us sort out the bugs quickly.

Which solution did I use previously and why did I switch?

We were using the same solution. We just upgraded it.

The solution’s architecture influenced our buying decision with the new features it has, and the smoothness of the migration was also important. The last time we upgraded there was downtime, but this solution gave us the opportunity without bringing down the systems.

How was the initial setup?

We had challenges again with the initial setup. I don't know if there was a gap during the requirement-collection phase, but the box was partially delivered to us with missing parts and it delayed the implementation by about 60 days. It was not as smooth as I would have hoped.

What about the implementation team?

We used a local Dell EMC partner and they were pretty good.

What other advice do I have?

We have already recommended this product to two institutions who called. Our view of the product is positive. Our experience has been positive. As head of IT, my worry was about the migration. We believe in the technology, but how could we achieve a smooth migration? What I have seen was amazing beyond expectation. Things have been so positive, overall.

The migration process from older VMAX arrays to PowerMax is very good. The data dependency is tremendous and the results we got from the migration were amazing. They were beyond our anticipation. Things went smoothly, mostly, with the SRDF technology, and the critical systems were not taken down, so we had 24-hour continuous operation.

We have attended a couple of technical sessions which talked about how to do some analysis on the box, from the box, using the Dell EMC tools. We are exploring those tools to see how we can take advantage of them and improve productivity.

We have faith in the solution and would rate it an eight out of ten. The rating will depend on fixing the issues we are facing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager of Storage Engineering at a financial services firm with 10,001+ employees
Real User
It is easy to manage and upgrade
Pros and Cons
  • "It is easy to manage and upgrade."
  • "There are some stability issues that we just recently experienced. We hope the next release will solve these problems."

What is our primary use case?

We use it for our testing and development environments.

How has it helped my organization?

It is a hyper-converged solution, which has easy deployment. It is easy to manage and upgrade.

What is most valuable?

It doesn't need shared storage.

What needs improvement?

There are some stability issues that we just recently experienced. We hope the next release will solve these problems.

We probably needed more time to test the solution.

What do I think about the stability of the solution?

Stability is okay for now. However, but if you are using over 80 percent of the storage, that will become a problem.

What do I think about the scalability of the solution?

Scalability is very good. We just added another node with computing too, so it is pretty good.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

We previously used Cisco HyperFlex and Dell EMC VNXe. Both of these solutions are out-of-date.

How was the initial setup?

The initial setup was not straightforward, though it was pretty easy. We did have Dell EMC come onsite and help us, which was good.

What about the implementation team?

We worked with Dell EMC directly for the deployment. Our experience with them was pretty good.

Which other solutions did I evaluate?

We did some research and talked to Dell EMC. We asked what solution they recommended, since we are a Dell EMC shop.

What other advice do I have?

I would recommend this product to other customers. It is a very good solution for a remote office, a test environment, and maybe, production. It is not that big.

We have a lot of other Dell EMC solutions: Unity, Isilon, and VxRail.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Information Technology at a computer software company with 201-500 employees
Real User
We consolidate a lot of various disparate storage arrays into one enterprise solution
Pros and Cons
  • "Enterprise Cloud Storage is the most valuable feature, along with the data services which come with it, plus the deduplication and compression."
  • "We are very interested in NVMe over Fibre Channel, which I understand is on the horizon. We would like to see that come to fruition."

What is our primary use case?

We run a Medicaid data warehouse on a massive enterprise Oracle shop. Therefore, we have a lot of Oracle on PowerMax. We run a big analytics for the New York State Department of Health using Oracle Big Data.

Because of the Big Data analytics, we require immense IOPS, which the PowerMax handles quite well. Our sole purpose in life is to provide endpoint analytics.

How has it helped my organization?

We consolidate a lot of various disparate storage arrays into one enterprise solution.

We primarily use Unisphere for managing and monitoring.

What is most valuable?

Enterprise Cloud Storage is the most valuable feature, along with the data services which come with it, plus the deduplication and compression.

What needs improvement?

We are very interested in NVMe over Fibre Channel, which I understand is on the horizon. We would like to see that come to fruition in its ability to traverse the Fibre Channel SAN.

For how long have I used the solution?

We've been using VMAX, PowerMax, and Symmetrix for many years.

What do I think about the stability of the solution?

The solution is rock solid.

What do I think about the scalability of the solution?

It is a solid platform.

How are customer service and technical support?

The technical support is very good. We have the ESRS call-home function, and it's been rock solid since day one.

Which solution did I use previously and why did I switch?

I have always used Symmetrix and VMAX. Then, it was just a natural progression into the PowerMax solution.

How was the initial setup?

The initial setup is very straightforward. We had a team come in and get everything setup. It was handled very professionally. We had a project manager assigned to the account. It was very smooth.

We used the PowerPath solution for the migration, which allowed us to seamlessly migrate from one storage array to another.

What was our ROI?

We have impeccable uptime in our data center with very strict SLAs. We have had zero downtime.

We run a big Oracle shop, as well as VMware, which is very high performing. It exceeds our needs.

What's my experience with pricing, setup cost, and licensing?

Our costs for the product are three million.

Which other solutions did I evaluate?

We looked at Hitachi and NetApp, but it really boiled down to our relationship with Dell EMC and the portfolio of the product.

This solution’s architecture influenced our buying decision because of all the data services incorporated, especially the LAN technology. This allows us to replicate from one site to another.

What other advice do I have?

Our SLAs are extremely tight, and we've had zero issues. I would highly advise going with the PowerMax.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Reseller
Top 5Leaderboard
Has good performance but pricing is expensive
Pros and Cons
  • "Dell PowerMax NVMe has good scalability and performance."
  • "The solution does not use new versions of OS and patches. Its installation is also difficult. The solution is not as fast as other storage in the market."

What is our primary use case?

We use the solution of building systems and data warehouse management systems. 

What is most valuable?

Dell PowerMax NVMe has good scalability and performance. 

What needs improvement?

The solution does not use new versions of OS and patches. Its installation is also difficult. The solution is not as fast as other storage in the market. 

What do I think about the stability of the solution?

We have never had issues with data loss and vulnerabilities. 

How was the initial setup?

You need three people to handle the deployment. 

What's my experience with pricing, setup cost, and licensing?

Dell PowerMax NVMe's price is expensive. 

What other advice do I have?

I rate the product a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
PeerSpot user
Senior Infrastructure Engineer at a retailer with 10,001+ employees
Real User
It is reliable at the end of the day
Pros and Cons
  • "The number one most valuable feature is reliability. I want to go home at the end of the day and come in the next day knowing it works, especially since we have storage offshore."
  • "I would like to see the rack change. They have defaulted to the standard rack, so our fiber cables are crowded when we shut our back door."

What is most valuable?

The number one most valuable feature is reliability. I want to go home at the end of the day and come in the next day knowing it works, especially since we have storage offshore.

What needs improvement?

I would like to see the rack change. They have defaulted to the standard rack, so our fiber cables are crowded when we shut our back door.

What do I think about the stability of the solution?

It is reliable at the end of the day.

How was the initial setup?

It is not complex for us because we have done so many of them. We have a lot of people with experience now.

Which other solutions did I evaluate?

We also considered Pure Storage.

What other advice do I have?

It is a product that people take for granted.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architect at a healthcare company with 10,001+ employees
Real User
The most valuable features are compression, deduplication, and NVMe-based back-ends for flash technologies. However, I would like it to support NVMe over Fabrics.
Pros and Cons
  • "It is very stable. We expect superior performance and reliability from this particular storage system."
  • "I would like it to support NVMe over Fabrics, because that is the next item for consideration on the NVMe roadmap. PowerMax supports NVMe on the back-end, but when it starts supporting NVMe over Fibre Channel, suddenly various hosts can directly communicate with PowerMax, and with NVMe-oF, as well. Suddenly, Gen 6 and Gen 7 switchers will be able to help facilitate that particular communication channel."

What is our primary use case?

This would be for leveraging the purchase of PowerMax storage system through a service provider, who would deliver the capacity of PowerMax on a service catalog basis. The storage capacity would be offered as a block service and the utilization of the PowerMax would be delivered on a revised written basis.

This will certainly be leveraged to deploy non-critical and mission-critical applications in our environment, in which we have plenty of both at this point in time.

How has it helped my organization?

We expect it to deliver exceptional performance and capacity utilization metrics. This is one of the reasons we are evaluating PowerMax 2000 and PowerMax 8000 at this point in time.

What is most valuable?

The most valuable features are compression, deduplication, and NVMe-based back-ends for flash technologies. 

What needs improvement?

I would like it to support NVMe over Fabrics, because that is the next item for consideration on the NVMe roadmap. PowerMax supports NVMe on the back-end, but when it starts supporting NVMe over Fibre Channel, suddenly various hosts can directly communicate with PowerMax, and with NVMe-oF, as well. Suddenly, Gen 6 and Gen 7 switchers will be able to help facilitate that particular communication channel.

For how long have I used the solution?

We are still in the planning and evaluation stage.

What do I think about the stability of the solution?

It is very stable. We expect superior performance and reliability from this particular storage system.

What do I think about the scalability of the solution?

We expect it to scale.

Which solution did I use previously and why did I switch?

We are slowly moving towards simplifying our current complex environment, but we are not there yet.

In the past, we have been using the various versions and families of VMAX. Now, we are moving more towards PowerMax and newer versions of technology as they get released onto the Dell EMC roadmap. We have been using VMAX based platforms for many years. Suddenly, PowerMax has evolved from the lineage of VMAX. Therefore, we expect Dell EMC to continue to build upon it. 

In terms of the engineering aspects of the performance requirements, we have a variety of applications requiring a certain level of IOPS, response times, and a minimum microsecond latencies. While we understand that PowerMax can deliver to these expectation from a performance standpoint, we will certainly undergo some rigorous proof of concepts (PoCs) with the PowerMax systems to make sure that our current understanding of PowerMax capabilities, from a performance standpoint, meets our expectations.

How was the initial setup?

We are not yet done any setup of PowerMax systems. We are still working on the integration plans.

Which other solutions did I evaluate?

We have always used Dell EMC. We have evaluated the technologies from some of the other vendors. We have done numerous proof of concepts, and we have done some real hard proof of concepts. Either in the architectural design stage, or in the engineering stage, some of those particular products do not meet the rigorous testing that we do in these types of scenarios and environments.

What other advice do I have?

Use PowerMax.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.