Hassan_Zaki - PeerSpot reviewer
Senior Presales Consaltant at VAS Integrated Solutions
Reseller
Top 10Leaderboard
A scalable tool that can easily serve as a storage system for enterprise-sized businesses
Pros and Cons
  • "It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
  • "The price cap of Dell PowerMax NVMe is very high."

What is our primary use case?

My company uses Dell PowerMax NVMe for our customers, but it's possibly not for a big account or a customer with a big data center. With Dell PowerMax NVMe, my company focuses on the storage part and also the database aspect.

What is most valuable?

For me, the valuable aspect of Dell PowerMax NVMe stems from the fact that it serves as an enterprise-based storage system, so there are no worries about any failures in the solution. Even if certain of my components fail within the storage solution, it still works online, which makes it different from the other storage solutions.

What needs improvement?

The price cap of Dell PowerMax NVMe is very high. In Dell's portfolio, there are PowerMax and PowerStore, and it is important to note that there is too much of a price gap between both. The aforementioned aspect of the solution related to the pricing element is an area where improvements are required.

For how long have I used the solution?

I have been using Dell PowerMax NVMe for about four years. My company functions as a distributor of Dell products.

Buyer's Guide
Dell PowerMax NVMe
April 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Though there are some downtimes when it comes to Dell PowerMax NVMe, 99.99 percent of the time, it works fine.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

I recommend Dell PowerMax NVMe for enterprise-sized customers.

How are customer service and support?

Based on my experience with the solution's technical support, I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with IBM products. Dell provides a larger portfolio of products compared to IBM. The ease of deployment and management of products are not areas that are well-matched in IBM products.

How was the initial setup?

Dell PowerMax NVMe's initial setup is not complex, but it may look complex when compared to the setup process of Dell PowerStore.

The solution is deployed on an on-premises model.

What other advice do I have?

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
PeerSpot user
Enterprise Architect at a financial services firm with 1,001-5,000 employees
Real User
Allows us to define different service levels for storage groups to prioritize our workload at the infrastructure level, and provides remarkable value in terms of compression and deduplication
Pros and Cons
  • "We find the service level option to provision storage very valuable. The ability to define different service levels for storage groups helps us in prioritizing our workload at the infrastructure level."
  • "They can make the GUI better, especially for the ones that come out of the box. We did encounter a bit of difficulty in setting up the storage. We had to deploy Solutions Enabler on a Linux machine to be able to fully interact with the storage. They need to upgrade the web interface for the management of the storage that comes out of the box. The management interface for NFS is also a bit old and not very intuitive."

What is our primary use case?

We currently use it to power our Oracle databases, especially for our core banking solution. We also use it for storage. We provisioned the storage from PowerMax for various VMs that we created for the applications in that environment.

How has it helped my organization?

We use the NVMe SCM storage tier feature, and that's how we're able to do the service level capability (SLA). We have storage class memory as a part of our deployment, and we have about 10% of our storage sizing allocated to storage class memory. With that, we are able to create different service levels for the disk groups or loans provisioned from this storage.

It most definitely helps in improving storage-related performance in our environment. The way our core banking solution works is that we have what we call ODS blocks. So, for leveraging that SLA, we were able to implement some kind of priority for those ODS blocks. Oracle had said that this is something for which their Exadata has a special way of doing, but based on my own assessment, we are able to achieve relatively similar levels of performance by using PowerMax.

Before we deployed this solution, we used to struggle with processing about 100,000 transactions in 10 minutes. We are now able to process about 350,000 or more transactions. These are conservative figures. We did hit much more than that, but conservatively, we are able to see about 300% performance improvement as compared to the SSD storage that we had previously from IBM. We have metrics to show that. The performance is different, and it is better than what we were used to.

We are in our ideal environment in which the storage double acts as our UAT and our test environment. So, we've seen remarkable deduplication in that environment because we are able to expand the footprint much more than what we are able to do in production. The production environment is a bit more controlled, but in our DR UAT environment, we are able to stretch those capabilities. The metrics that we see and the number of environments that we're able to create is quite remarkable.

It provides NVMe scale-out capabilities, which is pretty awesome. We currently have a plan to scale up. We started off with about 100TB. Based on the performance that we've seen, we're consolidating more workloads on the storage. We need to scale up a bit, and we find it very valuable to be able to do that. The ability to scale out and scale up marginally depending on what you want is quite valuable to us.

What is most valuable?

We find the service level option to provision storage very valuable. The ability to define different service levels for storage groups helps us in prioritizing our workload at the infrastructure level.

We also find the compression technology of PowerMax very valuable. In some instances, depending on the kind of data that we have, we can attest to compression ratios of about 9:1, which is very valuable.

The NFS feature is also quite useful for us in our environment. We're able to deploy the NFS capabilities to resolve some of the use cases that we identify.

Its efficiency and performance have been remarkable. It could be because we've not been able to break the limits of what we have. The PowerMax 2000 that we have can do about a million IOPS or so if my memory serves me well. Our use case at the moment isn't stretching as much as that. So, for us, performance has been remarkable in terms of meeting expectations. It has been much better as compared to what we used to have. We see responses to application requests, especially database request queries, in microseconds, as advertised, and even that in some ways gave us a bit of a challenge because the applications couldn't cope with the speed of the response of the storage. So, it was new learning for the providers of the application. The performance has been remarkable. We've seen data within microseconds as advertised. In terms of the IOPS, we've not been able to fully exact the limits, but so far, so good. We are pretty comfortable with that. As we grow organically, we will see more performance and we will be able to drive, but in terms of compression and deduplication, we have received remarkable value.

In the last one year, we haven't had any issues with the availability of the platform, the storage, and the extension of our data. The encryption or data address feature is also there. Even though we've not fully utilized that, it's comforting to know that capability is available for us to explore. We've not had any storage level outage in terms of the data not being accessible within the agreed service. So far, so good.

What needs improvement?

They can make the GUI better, especially for the ones that come out of the box. We did encounter a bit of difficulty in setting up the storage. We had to deploy Solutions Enabler on a Linux machine to be able to fully interact with the storage. They need to upgrade the web interface for the management of the storage that comes out of the box. The management interface for NFS is also a bit old and not very intuitive.

For how long have I used the solution?

We deployed PowerMax for our core banking solution in October last year.

What do I think about the stability of the solution?

It is pretty stable. We've not had any incidents around this storage in the last one year. I can't recall any major incidents. The storage supports our core banking solution, which is always in use. We have 24/7 banking services, and the solution has been pretty stable.

What do I think about the scalability of the solution?

We are able to scale. There are plans to procure more capacity so that we can consolidate other workloads to this storage.

How are customer service and support?

It was top-notch, and it still is top-notch. They're quite responsive. They have a team of knowledgeable people, and they were quite supportive all through the implementation. They still keep in touch to see how we're faring. I would rate them a nine out of 10.

Which solution did I use previously and why did I switch?

We were using SSD storage from IBM. We moved because of multiple things. One reason was the cost. Another reason was the SCM offering advertised by Dell, which was coupled with the AppSync feature of this storage that allowed us to create clones of our databases for UAT, development, and test purposes. So, the features that we desired in the environment were:

  • Cost and performance
  • The ability to have database clones without necessarily increasing the footprint of the storage required.
  • The ability to create service levels for the storage or for disk groups created from the storage. It was critical for us because of the consolidated environments in which we wanted to use the storage.

How was the initial setup?

With professional services from them, it was straightforward. The only issue was that some of the management and out-of-the-box capabilities needed a bit of work to make it as easy as possible for system admins to provision clones from the storage. Aside from that, the setup was pretty easy and straightforward.

We did the most part in about two weeks or less. Some of the delays must have been from our end because of a few requirements. We had the production site and the DR site, and it took about two weeks. After the arrival of the infrastructure, we did the entire project in about six weeks. The setup of the storage took about two weeks.

For its maintenance, we have a team of three system administrators who also act as storage admins.

What was our ROI?

I believe we have seen an ROI. It took us about eight months to see a return on investment. The way I gauge it is that the ROI started coming in when the storage gave us what our previous capability couldn't in terms of:

  • The ability to do more transactions
  • The ability to see the effects of things like compression and duplication
  • The ability to create and extensively use the storage to create multiple environments as desired

All of these pretty much started coming in when our data footprint increased and our transaction volume also increased.

What's my experience with pricing, setup cost, and licensing?

Its price is competitive, but they need to have a different price for West Africa. 

They can do better with the price point to allow us to scale even more. We wanted to migrate our entire storage infrastructure to PowerMax, which would require us to buy more capacity, and from the price point, it didn't attract us.

Which other solutions did I evaluate?

We reviewed a few other solutions. NetApp was one of them. What made us go with Dell was a combination of the offering that we saw and the price point at which that was being offered to us by Dell. So, the combination of the offering in terms of the storage features and the fact that Dell offered us competitive pricing at that point were the main reasons.

At the time we were choosing this product, they and a few others were the only ones boasting of having a true NVMe experience. At that point, they had also introduced the SCM into the mix that lowered the platinum latency to about less than 0.04 milliseconds. Those were the things that really attracted us to this storage solution.

What other advice do I have?

I would advise others to go for it. It is highly recommended for storage for enterprise-level and mission-critical IT workloads. It has fully met the expectations based on what is available in the market and from its competitors. They can do better with the price point to allow us to scale even more, but in general, the solution meets our expectations because one of our goals was to achieve a fine balance between the performance and the cost, and it seems we've been able to get that with PowerMax.

It has not enabled us to consolidate open systems, mainframe, IBM i, block and file, or virtualized data with cloud-connected storage because we've not had use cases for these. Our use case has mainly been traditional in terms of:

  • Having data or raw disk groups allocated to all core databases.
  • Using the disk for virtualizing VMs for creating virtual machines. We are allocating storage to a physical host that we virtualize with VMware to be able to create a virtual context. 

In terms of the built-in QoS capabilities for providing workload congestion protection, I would give it a 4.5 out of a five. The 0.5 point is because sometimes we see, even from the dashboard, that the defined SLAs are violated. It is only for brief moments, and it could be because of any reason, but for the most part, the QoS service works. 

We have not used its CloudIQ features. That was one of the things that actually attracted us to it, but we didn't get to deploy it. If we review the notes again and find that we aren't exhausting what's at our disposal, we'll take it up again. Because of remote work and the sheer fact that the platform has been pretty stable without any issues, the administrators are comfortable with what they can get periodically, so they're not really bothered with checking on the mobile or checking the storage so often.

We deployed SRDF but didn't utilize it fully. We use it for some of the use cases that have better tolerance for any latency issues. We also did the setup for MetroDR but didn't utilize it fully. It is because there is a bit of doubt around the infrastructure that we have in our country. So, MetroDR has not affected our storage and network bandwidth requirements because it has not been aggressively used.

I would rate Dell EMC PowerMax NVMe a nine out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell PowerMax NVMe
April 2024
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Costin  Barcanescu - PeerSpot reviewer
Sales Manager at HTSS
Real User
Good performance and cloud utilization, that is easy to install
Pros and Cons
  • "We are most interested in cloud utilization."
  • "If you go to Pure or you go to NetApp, they deliver in one month. If you go to Dell or HP, they will take up to six months for delivery. This is not a business model for today."

What is most valuable?

We are most interested in cloud utilization.

What needs improvement?

We would like to improve the delivery model. They don't have the delivery terms today. If they improve this area, everybody would be happy.

For the Romanian and Eastern European markets, we have long delivery times, and even if we have a solution, we don't have the products, and we don't know what to install. For the time being, manufacturers must enhance the delivery of all items while they have them.

If you go to Pure or you go to NetApp, they deliver in one month. If you go to Dell or HP, they will take up to six months for delivery. This is not a business model for today.

For how long have I used the solution?

I have been working with Dell PowerMax NVMe for 10 years.

What do I think about the stability of the solution?

Dell PowerMax NVMe is a stable solution. The performance is good.

What do I think about the scalability of the solution?

Dell PowerMax NVMe is a scalable solution.

It is suitable for enterprise customers.

How are customer service and support?

They are now experiencing problems with Dell's specifications. They have a typical reporting period of five days and nine hours each day till Friday. 

Right now, on the enterprise side, they want 24 hours a day, seven days a week. It is not available in Romania, which is why you need to retain inventories or have some replacement components on hand to accomplish this type of integration with other vendors.

Which solution did I use previously and why did I switch?

I am also working with HPE 3PAR. I am just looking for a place to get some 3PAR components. But nobody has it right now.

We are the HP Platinum partner in Romania, and we are now looking for a place to purchase documents from Europe.

Previously, we worked with Cisco, Lenovo, and Pure. The advantage was their delivery.

We don't an advantage. 

The consumer requests something that they do not have with the brand today. 

If it is storage, a server, or power, and we have it, they will purchase it. 

They do not wait for Dell, HP, or Cisco. It is the same for both. If you have Dell on hand, we will purchase it. If it's HP, they'll buy it. It. They don't care about the brand anymore.

How was the initial setup?

The installation of Dell PowerMax NVMe was easy.

Deployment time depends on the customer's request since if you have a solution with a cluster or include VMware or a solution or disaster recovery, we can provide it in two days. But, in any case, it depends on the project and your relationship with the customer.

What's my experience with pricing, setup cost, and licensing?

The price is on the market. It's not inexpensive, but it's available on the market.

The cost is determined by the solution. It's not the greatest option.

You built the solution and rely on the customer's requirements, on the budget since they know the price of the product, they know the service to the client and it's the same if it's HP, Dell, or Cisco. It is how the solution is created and implemented. 

Today, the client is asking for SLA and uptime for the critical months rather than the important months themselves. This is the most crucial. They don't care if it's from Dell, HP, or Cisco; they just care about this one.

What other advice do I have?

I don't have any requirements. I am now really unhappy with the delivery, therefore I don't have any arguments or recommendations to make. 

If we receive the goods, everything will be okay. When we are working, we have something. We are now dissatisfied with our needs. Simply provide the delivery. It is more important now.

We are partners with Dell.

I would rate Dell PowerMax NVMe an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Information Technology Manager at a retailer with 10,001+ employees
Real User
Our time to response has increased significantly with the new storage tier
Pros and Cons
  • "It was easy for teams to pick up the technology with very limited exposure and training, then implement and support it."
  • "The installation of equipment needed support's help."

What is our primary use case?

The primary use case is block storage.

We are planning on deploying mission-critical applications on this solution for redundancy and performance.

How has it helped my organization?

Our time to response has increased significantly with the new storage tier (SSD).

We have probably replaced eight racks of equipment with one rack of equipment. So, we have seen significant cost savings and performance.

It was easy for teams to pick up the technology with very limited exposure and training, then implement and support it.

What is most valuable?

As per performance, being able to consolidate down some of our older DMZ technologies into one platform.

My team has found the Unisphere to be a valuable tool.

What do I think about the stability of the solution?

We haven't had any issues with the solution in the six months that it has been live. So, the stability has been very good.

What do I think about the scalability of the solution?

We are getting ready to add to it already, so it is very scalable.

How are customer service and technical support?

The technical support has been very supportive when we have had to call and ask for their assistance, especially during the installation of the equipment.

Which solution did I use previously and why did I switch?

Our performance requirements were more about the availability and the performance, since we are running mission-critical applications. We have to have low disk latency to meet the application's performance for our Oracle Databases.

How was the initial setup?

The initial setup was very straightforward. It was easy to implement. They implemented it through their normal processes in a very timely manner.

The migration process from the older VMAX arrays to PowerMax was fairly seamless. When the team came in, they migrated data from one to the other. The process was simple.

What about the implementation team?

A reseller, Advisex, worked with us on the deployment. We have a close partnership with them and had a good experience.

What other advice do I have?

We are happy with what we have.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Architect at a healthcare company with 10,001+ employees
Real User
Top 20
Software communication system used to consolidate high performing workloads
Pros and Cons
  • "This platform is reliable in supporting our data availability. We now have a higher performing platform and have been able to consolidate our workloads into one single platform."

    What is our primary use case?

    We use this solution to consolidate high-performing workloads. The solution houses all of our VM workloads, as well as our EMR, which supports over 20,000 users. We also have PowerMax deployed on a different site for disaster recovery.

    How has it helped my organization?

    We work in healthcare and have to ensure that our data is always available because it can directly affect patient care. This platform is reliable in supporting our data availability. We now have a higher-performing platform and are able to consolidate our workloads into one single platform.

    What is most valuable?

    Overall, the platform is easy to use. The performance has kept up with our workloads.

    For how long have I used the solution?

    I have been using this solution for two years. 

    What do I think about the stability of the solution?

    This is a stable solution. 

    What do I think about the scalability of the solution?

    This is a scalable solution. 

    How are customer service and support?

    The customer service for this solution is excellent. We received assistance with a four-hour response time. I would rate it a nine out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used XtremeIO. We switched just because we felt that the platform was aging and we needed something that was going to be high performing and offer more availability. 

    How was the initial setup?

    The initial setup was straightforward. We received great support on the ground from Dell. They are familiar with our data center and they were able to prepare the site to install the equipment without any delays so everything ran on schedule. Deployment took one day. 

    We worked with a project manager both internally and from Dell, and we ensured that we had all the necessary power, networking, and other connectivity ready for deployment to take place on schedule.

    The deployment involved myself and another engineer, as well as Dell engineers. It took several days to get the configuration right from a layout perspective, but overall, it was straightforward.

    What was our ROI?

    The return on investment is the consolidation of our platforms. We've reduced our footprint in the data center, which has required less power, less heat, and less floor space.

    What's my experience with pricing, setup cost, and licensing?

    The pricing for this solution is good compared to other products on the market. 

    What other advice do I have?

    I would advise others to do their homework and assess their environment to understand their workloads. It's important to do testing and model your workloads against your expectations to push the boundaries.

    I would rate this solution a ten out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Regional Alliance Manager at a tech services company with 10,001+ employees
    MSP
    It is efficient and very simple for our administrators to use
    Pros and Cons
    • "It is efficient and very simple for our administrators to use."
    • "I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end."

    What is our primary use case?

    We use it for tying in high-end analytics services. PowerMax has some tiers which a make difference between the use of the data for our customers. All Dell technologies Solutions have tiers with faster hard disks. This one has special tiers to grant another level of data. That's why we use PowerMax and NVMe technology.

    It is best for block storage.

    How has it helped my organization?

    SAP and Oracle Database are on PowerMax. Most of out critical services are on it. We use SRDF, which is a software. You can utilize the storage. It's very good, because you can make a stretch faster between two data centers.

    What is most valuable?

    The analytics and transactional data are its most valuable features.

    With PowerMax, you don't have to buy new storage, like with the older VMAXs.

    It is efficient and very simple for our administrators to use.

    What needs improvement?

    I would like NVMe to be end-to-end in the next release. Right now, it is not end-to-end.

    What do I think about the stability of the solution?

    It is a high-end storage. It is never down. This high-end technology is designed for mission-critical operations, where systems can't go down or it will affect a business' reputation and/or revenue.

    How are customer service and technical support?

    With these type of high-end technologies and their uptime, there is no need to contact support.

    How was the initial setup?

    Compared to VMAX, the initial setup is very easy. Setting up VMAX was a pain versus PowerMax, which was simple and efficient.

    To migrate the data from VMAX to PowerMax, we used SRDF. It was fast. In some cases, we used VPLEX.

    What about the implementation team?

    We used both an integrator and reseller to assist with the deployment.

    What's my experience with pricing, setup cost, and licensing?

    The cost is expensive. While VMAX now has good pricing, PowerMax is a little expensive.

    Which other solutions did I evaluate?

    Our solution is focused using Dell technologies.

    Disclosure: My company has a business relationship with this vendor other than being a customer: SONDA
    PeerSpot user
    Sr. Storage Systems Engineer at a pharma/biotech company with 5,001-10,000 employees
    Real User
    Secure, fast performance, and good reporting capabilities
    Pros and Cons
    • "The UI is very easy to use. We can add volumes and manage them easily."
    • "PowerMax Storage needs improvement in the area of monitoring tools. It should have more functions and more complicated analysis options inside the monitoring tools."

    What is our primary use case?

    I work in data storage as a senior administrator.

    I use multiple Dell EMC protection and storage tools like VMAX and PowerMax network for data domains. This product is an onsite data center and we have two PowerMax boxes. One of them is for our main site and the other is for our disaster recovery (DR) site.

    We use PowerMax SRDF as our main application.

    How has it helped my organization?

    With the NVMe technology, performance in terms of IOPS has improved. Things are generally faster, although there are some bottlenecks with the integration of IBM servers.

    The biggest way that PowerMax has improved the way our organization functions is through an increase in performance. The business of pharma is complex and the IOPS demand is huge. In the past, we used VMAX storage, and there was a big issue with the performance. Everybody complained about performance, servers, and storage, saying that they didn't have enough space. We tried many different solutions in an attempt to solve the performance issue.

    For example, we tried reducing the data that was stored on disk, and we tried removing unused data. We turned to development and asked that some programs have fewer features. Finally, management made the decision to implement the PowerMax solution, and it solved the issue. As soon as we migrated from VMAX to PowerMax NVMe, the performance increased and everybody felt better.

    The security is good. We enabled DSE for our encryption.

    CloudIQ has made our lives better. It provides notifications, where you receive an email to let you know about your storage and your SAN. It is a powerful tool, although we have had to upgrade it a few times. Overall, it is a good monitoring tool that gives us a powerful and easy way to monitor our servers.

    What is most valuable?

    This product provides NVMe scale-out capabilities, which is important to us because our performance and IOPS have improved. The administrators have felt better about our environment since we implemented PowerMax. The storage is much better, overall.

    We use the NVMe CSM and it's a very powerful feature that makes our business stronger. The performance is improved, making everything faster.

    The reporting functionality is very good.

    The UI is very easy to use. We can add volumes and manage them easily.

    What needs improvement?

    We have faced problems integrating IBM servers and adding volumes. The capacity on the IBM servers was not the same and we needed to perform a reclamation process on the DR site to fill the same capacity on the storage site.

    The SRDF software has an issue when it's used in conjunction with VMware. In the past, we were using SRDF for VMware but in swapping from VM to DR site, VMs take a very long time. In some cases, where the data on the main size was many terabytes in size, it took a very long time to replicate to the DR site. Some VMs power on automatically, without entering any schedule. We had to migrate to RecoverPoint, which is another solution from Dell, but we still use SRDF for things that are not stored on VMware disks. When we enabled hardware compression, things improved.

    PowerMax Storage needs improvement in the area of monitoring tools. It should have more functions and more complicated analysis options inside the monitoring tools. For example, if I need the tool to analyze monitoring logs from one month ago, it can't be done because it retains data only for the past two weeks.

    For how long have I used the solution?

    I have been working with Dell EMC PowerMax NVMe for more than five years.

    What do I think about the stability of the solution?

    This solution is very stable.

    What do I think about the scalability of the solution?

    This is a very scalable product. We have approximately 170 VMs running on the servers.

    Between administrative users, including server administration and monitoring, we have approximately 20 users.

    How are customer service and support?

    The support is very good.

    They respond very quickly when we have issues and the responses are good. However, the first-level engineers take more time to investigate some problems. The first level of support could use some improvement. Specifically, they should be faster at solving problems. If there are critical issues then we need them to be solved quickly, and the first level simply takes too long to investigate.

    Which other solutions did I evaluate?

    Our management is satisfied with PowerMax. There had been a discussion with IBM about obtaining a storage solution from them but when we saw the power that PowerMax had, we opted for the next version of it instead.

    What other advice do I have?

    PowerMax SRDF is a very powerful tool that will replicate data to a DR site. It is very fast and has many powerful features including data compression. 

    This is a powerful solution for us and our performance is 100% better since we implemented it. Overall, for enterprise-level mission-critical workloads, the solution is very powerful.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Product Manager at a tech services company with 10,001+ employees
    Consultant
    No hardware failures, great performance, and reduces workload
    Pros and Cons
    • "Based on our experience with VMAX, there isn't any hardware failure or something like that in PowerMax. Performance-wise also, everything is fine. We haven't faced any performance issues or any hardware failure. Its performance is great as compared to VMAX. Its I/O per second rate is higher than the old model."
    • "I would like to see more development in the cloud environment. It would be good if it comes in the cloud kind of setup."

    What is our primary use case?

    We have PowerMax 2000. It is for our clients. We have two PowerMax in our environment. One is in production, and another one is on the DR site. We have to replicate the data from production to that one.

    How has it helped my organization?

    It is important for our clients that PowerMax provides NVMe scale-out capabilities. They are also getting great performance as compared to the old storage array model. 

    Provisioning is faster and immediate. We can do immediate allocation and configuration. As compared to the old storage array model where it used to take half an hour, in PowerMax, we can do it in 5 to 10 minutes. It doesn't take that much time, and there isn't much delay in the PowerMax array.

    Our workload is reduced because we are not dealing with any issues. We are not facing many issues on the PowerMax side as compared with the previous one.

    What is most valuable?

    Based on our experience with VMAX, there isn't any hardware failure or something like that in PowerMax. Performance-wise also, everything is fine. We haven't faced any performance issues or any hardware failure. Its performance is great as compared to VMAX. Its I/O per second rate is higher than the old model.

    We can use it block-wise, and we can also use it at the file level. It is good for any environment.

    What needs improvement?

    I would like to see more development in the cloud environment. It would be good if it comes in the cloud kind of setup. 

    For how long have I used the solution?

    I have been using this solution for two and a half years.

    What do I think about the stability of the solution?

    It is very stable. It has very few failures. In the last two and a half years, there is only one failure that I have faced in PowerMax. That was because one of the ports went down. The port was replaced within two days or something like that by an EMC engineer. Hardware failure is very rare in PowerMax. Previously, in VMAX, multiple drives used to fail within a day itself. 

    What do I think about the scalability of the solution?

    In our setup, we are just using less than one petabyte. In the PowerMax itself, we are using 130 or 150 TB. For scalability, it is the best option. We can directly connect the PowerMax array with the other storage array devices, such as a USB, without any performance issues.

    How was the initial setup?

    We don't have much involvement in it. Whenever the customers need any help, they ask for some help from our side, and accordingly, we provide the help. They usually involve us only when they have any doubt. The entire configuration is done by EMC itself, so we are not a part of the implementation.

    What's my experience with pricing, setup cost, and licensing?

    We don't have any involvement in the pricing. We are just from the backend support team for the PowerMax array. If any expansion is required, we will just inform the customer, and the customer directly contacts the EMC person. They discuss and finalize the dealings, and we are not involved in those dealings.

    What other advice do I have?

    It is a good solution for any environment. You won't face any issues in terms of performance and stability. 

    SRDF has helped to reduce storage costs, but I can't provide the numbers. We don't handle that aspect. We are from the support team, and for capacity, there is a separate team in our environment. That capacity team takes care of the capacity and does the daily basis and monthly basis kind of calculation. We are just supporting the existing environment, and we have to maintain its availability.

    We have not been able to consolidate open systems, mainframe, IBM block, and file or virtualized data with cloud-connected storage using PowerMax. That's because currently in our environment, there isn't a separate cloud, and the cloud is not connected with this PowerMax.There is also no mainframe server. We have a separate storage array for IBM in our environment. Similarly, EMC is also separate.

    We have not used PowerMax's NVMe SCM storage tier feature and PowerMax's built-in QoS capabilities for providing workload congestion protection. We have also not used PowerMax's Metro Smart DR, also known as MetroDR.

    PowerMax would be useful for enterprise-level storage or mission-critical IT workloads, but in our environment, we only have the basic model, which is PowerMax 2000. As per my understanding, it will be good and useful for mission-critical applications.

    I would rate it a nine out of 10. I am not giving it a 10 because day by day, technology is improving, and there might be another solution that is better than this. Even EMC might find another solution and introduce it.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.