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it_user719136 - PeerSpot reviewer
Head of Software Development Lab at a logistics company with 501-1,000 employees
Vendor
Tracks All Test Campaigns Both Manual And Automated

What is most valuable?

The ability to manage and refactor test scripts using action words, and the ability to create skeleton codes for test automation.

How has it helped my organization?

It has allowed us to efficiently manage our test cases, tracking all our test campaigns both manual and automated.

What needs improvement?

The reporting and metrics can be improved. E.g.: If we wanted to have metrics across all projects.

Test run for an automated test could have historical data to better track our progress and effectiveness.

For how long have I used the solution?

18 months.

Buyer's Guide
Rapid Application Development Software
March 2025
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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and support?

An eight out of 10. They respond quite fast (in few hours) and are very open-minded.

Which solution did I use previously and why did I switch?

I use manual test case management using a spreadsheet and have reviewed several test case managements.

Most of them are very cumbersome to manage and track, especially on the test script refactoring and test campaign.

How was the initial setup?

It's easy. It's on the cloud. We could import our test scripts and start right away.

What's my experience with pricing, setup cost, and licensing?

First three users are free. It should be enough to get the feel of it before committing to it. Plus per user price is USD$ 8-11 and you can have volume discounts.

Which other solutions did I evaluate?

TestLink, TestLodge, and few others that i have forgotten the name.

What other advice do I have?

The power of Hiptest is its test cases and campaign management. If you're into test automation, they can help you boot. But to really get a sense of how it is integrated with test automation, you really need to try it with your case.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user718449 - PeerSpot reviewer
Sr QA Analyst / Water Street at a tech services company with 51-200 employees
Real User
Easier Way To Create And Control Your Test Cases

What is most valuable?

Scenarios, since is a really easy way to create and control your test cases.

Test runs, since it lets you execute the test cases in a faster way. You can included screenshots or notes, or to mark it as passed, failed, retest, and some others.

Cloning Scenarios, which save you a lot of time when you have to create test cases for a regression or for similar tasks.

How has it helped my organization?

I was not part of the company before they started using Hiptest, but they told me they created their test cases in Excel. Now they can create test cases faster, even cloning their own information.

What needs improvement?

It has some issues that they can fix. If you start creating a data table, and you insert values really fast, then it doesn't save some of them.

I think they should improve the way the memory is handled in areas where the app is really heavy because of JavaScript.

For how long have I used the solution?

Since January.

What do I think about the stability of the solution?

Yes, it is not stable when you create a data table that includes more than 30 elements, so it can lose your data.

What do I think about the scalability of the solution?

As mentioned before, it has issues depending on the input size of the data.

How are customer service and technical support?

The support is fast.

Which solution did I use previously and why did I switch?

I don’t know it the company used to have a previous solution.

How was the initial setup?

It took a while to understand most of the things. Not too complex, but also not too straightforward. Hiptest has a lot of functionalities to understand.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

Not applicable.

What other advice do I have?

It’s a really good product. It has some flaws, but it is going to make your life easier.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Rapid Application Development Software
March 2025
Find out what your peers are saying about SmartBear, GitHub, Bizagi and others in Rapid Application Development Software. Updated: March 2025.
849,686 professionals have used our research since 2012.
PeerSpot user
Test manager at a tech services company with 10,001+ employees
Real User
We use the Gherkin feature to write BDD scenarios.

What is most valuable?

Hiptest is a great test management tool for agile teams. Very easy to adopt. Integration with JIRA is awesome. We use the Gherkin feature to write BDD scenarios. It is also the only tool we have evaluated that is able to integrate with all the test automation frameworks (Cucumber, Robot Framework, Selenium ...)

How has it helped my organization?

We have boosted the team collaboration (developers, product owners and QA) with this real-time platform and Behavior Driven Development process.

What needs improvement?

Support with In-App chat is great. However, it would be awesome to have real time support also for PT timezone. Integration with LDAP would be also great for future releases.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user718218 - PeerSpot reviewer
QA Engineer at a tech vendor
Real User
Allows For Saving Time Writing Test Cases And Implementing Automation

What is most valuable?

Integration with automation frameworks, keywords, and tags. It allows for saving time writing test cases and implementing automation.

How has it helped my organization?

We've covered some complicated mobile features with Appium auto tests faster.

What needs improvement?

More tutorials and examples.

For how long have I used the solution?

Less than a year, almost 8 months.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

I haven't tried it.

Which solution did I use previously and why did I switch?

On the current project, it was an initial solution.

How was the initial setup?

It was simple. The product itself is perfect for fast and non-bureaucrat development (let’s say agile).

What's my experience with pricing, setup cost, and licensing?

Make the basic license larger (it has 3 accounts; it's better to have 5).

Which other solutions did I evaluate?

I joined the current team when they were already using Hiptest. Previously, I worked with MTM from Microsoft, but it’s hard to compare as they have a different feature coverage and purposes.

What other advice do I have?

Try examples first, it will be clear whether you need this product or not.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user