- The auto-completion while writing test steps. It is very useful to avoid test step duplication.
- The test steps refactoring. This is useful to reduce test maintenance.
- The strong automation abilities.
- the Atlassian JIRA plugin is very efficient to link development tasks to test scenarios and follow your test coverage and results.
Software Architect at a engineering company with 1,001-5,000 employees
Test-step auto-completion avoids step duplication. The JIRA plugin links development tasks to test scenarios.
Pros and Cons
- "Hiptest allowed us to clean up our test campaigns and standardize the way we write test cases and structure our BDD approach."
- "The reporting aspect can be improved."
What is most valuable?
How has it helped my organization?
Hiptest allowed us to clean up our test campaigns and standardize the way we write test cases and structure our BDD approach.
What needs improvement?
The reporting aspect can be improved.
For how long have I used the solution?
I have used it for eight months.
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What was my experience with deployment of the solution?
I have not encountered any deployment issues. It is a cloud-based solution and teams have not curbed their use of it.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and support?
Customer Service:
Customer service is 9/10. The support team is very responsive, with concrete responses.
Technical Support:Technical support is 8/10. Some automation integration topics are tricky, but it is correctly documented and the support team is helpful.
Which solution did I use previously and why did I switch?
Before choosing this product, we used TestLink. We switched because TestLink maintenance is too expensive, TestLink has no automation abilities and it has a very old-school approach to testing.
How was the initial setup?
The initial setup is straightforward: It is a cloud-based tool and ready to use in one minute.
What about the implementation team?
An in-house team implemented it.
What was our ROI?
3 months max ROI; we have not computed it because it is really cheap (around $2000 per year). But automation abilities and test maintenance are priceless.
What's my experience with pricing, setup cost, and licensing?
We spent some 10 FTE on integrating Hiptest in our CI and it's $8 per month per user (x25). Let's say it is nothing compared to some other licenses.
Which other solutions did I evaluate?
Before choosing this product, we evaluated Zephyr, XQual, and TestRail.
What other advice do I have?
I have been working in the testing domain for more than 10 years. It is amazing to be able to be surprised by a such tool.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test manager at a tech services company with 10,001+ employees
We use the Gherkin feature to write BDD scenarios.
Pros and Cons
- "Hiptest is a great test management tool for agile teams."
- "Support with In-App chat is great. However, it would be awesome to have real time support also for PT timezone."
What is most valuable?
Hiptest is a great test management tool for agile teams. Very easy to adopt. Integration with JIRA is awesome. We use the Gherkin feature to write BDD scenarios. It is also the only tool we have evaluated that is able to integrate with all the test automation frameworks (Cucumber, Robot Framework, Selenium ...)
How has it helped my organization?
We have boosted the team collaboration (developers, product owners and QA) with this real-time platform and Behavior Driven Development process.
What needs improvement?
Support with In-App chat is great. However, it would be awesome to have real time support also for PT timezone. Integration with LDAP would be also great for future releases.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Very useful review