We performed a comparison between Trustwave WebMarshal [EOL] and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The setup was fairly straightforward. It's just a proxy."
"The most valuable feature is the ability to drop packets."
"After a proper implementation, the maintenance is very low."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"SSL inspection is a valuable feature."
"Tech support is good."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"There's no cloud proxy solution. It's purely on premise, it's a cell inspection, but it doesn't allow any sandboxing. It also doesn't do any tunneling inspection or anything like that."
"I would like to see more training and video documentation."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Zscaler Internet Access could improve by adding a VPN feature."
"The interface for administration could be better. They should upgrade the management portal."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
Earn 20 points
Trustwave WebMarshal [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG) while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Trustwave WebMarshal [EOL] is rated 3.0, while Zscaler Internet Access is rated 8.2. The top reviewer of Trustwave WebMarshal [EOL] writes "No support for cloud or large scale". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Trustwave WebMarshal [EOL] is most compared with , whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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