We performed a comparison between Trend Micro Apex One and USM Anywhere based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"This is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"The number of accessories included is the most valuable feature."
"It is very precise and allows more permission for different use cases."
"This solution protects us from virus attacks before they affect the organization."
"The initial setup was very straightforward."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"The DDAN and the sand boxing features are very good and accurate."
"They have a wide range of products, including a couple for virtual patching, which is very important."
"The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined."
"In terms of monitoring, my best feature would be the monitoring of components across the network. It monitors the respective nodes and any new node that comes onto the network and provides reports. The reporting dashboards are really helpful for management in terms of making decisions around patch management."
"The most valuable feature is threat intelligence."
"We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive."
"The new cloud-based panel is excellent both for client review as well as for our SOC to review and respond to threats. It is much easier to configure and use than the previous solution from AlienVault."
"This solution can completely detect and prevent incidents on your network."
"It brought our logs into one place for review and set up alarms based on changes we were missing due to lack of having one place for everything to go."
"Having everything in a central place has been helpful."
"Asset discovery and vulnerability scanner are good features. The integration between this solution and OTX, which is an AlienVault platform for Open Threat Exchange, is also a valuable feature. It is also quick and easy to deploy, so you can quickly engage with a customer's environment."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Cannot be used on mobile devices with a secure connection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I haven't seen the use of AI in the solution."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."
"The integration capabilities could be a bit better."
"The alert, or warning function, needs to be improved."
"The solution could be improved by providing better training to the vendors."
"Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"The product can be a bit heavy."
"It could be more customizable."
"AlienVault cannot automatically respond to threats like other SIEM solutions, such as Sentinel and LogRhythm. Most of our clients are far away, so it's often challenging to handle alerts when they come up on our dashboard."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"I think plugin management should be self-service on AlienVault USM. The other product is self-service but on the USM side. You have to submit a ticket then AT&T creates and updates the plugins."
"Sometimes the log is unclear, and the report is a bit ambiguous."
"This solution could be easier to use."
"Plugins could be better utilized, as some of them do not recognize all logs."
"Windows log collection works with HIDS, but documentation is sparse and confusing."
"USM Anywhere relies a lot on the community putting the data in. Often, you'll right-click on the attack, but nothing will be found. That's a weakness of it."
Trend Micro Apex One is ranked 6th in Endpoint Detection and Response (EDR) with 125 reviews while USM Anywhere is ranked 23rd in Endpoint Detection and Response (EDR) with 113 reviews. Trend Micro Apex One is rated 8.2, while USM Anywhere is rated 8.4. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our Trend Micro Apex One vs. USM Anywhere report.
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