We performed a comparison between ShieldX and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are very happy with the general bandwidth agility we have seen from one website to another website."
"The stability of the solution is excellent, as it is with other Fortinet products."
"Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
"You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it."
"I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
"It blocks the vulnerabilities that can negatively impact us."
"The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos."
"The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
"The UI was also one of the huge selling points. My web development manager was blown away with the detail and the granularity that you can get out of the UI. It is a very strong and informative UI, with the amount of data it provides."
"The Adaptive Intention Engine is fantastic. It allows us to develop security policies using the language of our internal customers. It's machine-learning applied to security workflows. That allows us to much more easily construct the policies that will protect those workflows."
"ShieldX has been designed from the very beginning to work well in cloud environments. It understands autoscaling, automation, and auto-configuration. These are the things which are important in today's operating environment."
"The most valuable feature is the automatic scaling. With its microservices, it scales both up and down, depending on traffic and throughput."
"...It takes the exact same policies that you would apply to your on-premise environment and enables you to simply apply them to the cloud. It becomes one policy for both on-prem and for the cloud."
"It has helped us tighten our security posture. Now, staff can only access things that they should be accessing."
"We were able to see what devices are talking to each other, giving us more visibility."
"The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS blocking."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"We find the web filter very valuable."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"The interface is very good."
"They should improve high CPU and memory usage that occurs."
"The solution needs to improve its integration with cybersecurity."
"Its reporting and pricing need improvement."
"The feedback that I have received is that the performance could be better, and the user experience is not as good compared to a previous solution we used. It could be more user-friendly. Of course, it still works fine for our operations."
"The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
"There are some cloud-based features that could be much more flexible than they currently are."
"I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
"There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."
"We are having some issues with their LDAP and integrating it with the Active Directory. We can't seem to set it up."
"I would like better reports and in-depth reporting."
"They need to be consistent in performance and capabilities over time, given the fact that this is new and I want to see where this goes in the next year or so. As the vendor continues to evolve and add future functionality, we want to make sure that we are still keeping up with the integrations, etc. Time will be the key factor here. The proper support for some of the latest technologies, Docker containers, etc. They need to keep up with threat landscape, so we will see how the security get layered. This is what we are going to be keeping an eye on."
"There should be a bit more customer care, with regular review meetings on it or regular reports. It would be nice to have a quarterly or biannual review of what ShieldX has blocked."
"With any kind of tool like ShieldX, where you're in the cloud instead of a traditional firewall, you're using CPU resources in those environments to provide the protection. So there's a cost associated with CPU resources. I'm pressing upon them to make the product much more efficient and use less CPUs to do the same thing."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"The hardware can be improved."
"The product must improve its reporting features."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"The storage is minimal, so we have to set the system to delete data after seven days."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
Earn 20 points
ShieldX is ranked 47th in Firewalls while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. ShieldX is rated 9.2, while Untangle NG Firewall is rated 8.6. The top reviewer of ShieldX writes "Proactively monitors, blocks, and reports what it has blocked; and self-updates meaning there is zero maintenance". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". ShieldX is most compared with , whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and SonicWall TZ. See our ShieldX vs. Untangle NG Firewall report.
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