SAP BusinessObjects Business Intelligence Platform vs SAP Crystal Reports vs Tableau comparison

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Executive Summary

We performed a comparison between SAP BusinessObjects Business Intelligence Platform, SAP Crystal Reports, and Tableau based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools.
To learn more, read our detailed BI (Business Intelligence) Tools Report (Updated: April 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"​Provides autonomy for all the business users to develop their own reports.​""Way of creating reports.""I like the fact that we can integrate it seamlessly within our Epic environment, but probably the best thing that Crystal Reports offers is the ability to do visualizations. They're simple to do, and they're catchy. So, it is a really great tool.""It has been extremely valuable, to combine data from various data sources.""It has got great flexibility. As a reporting tool, it has a great deal of flexibility for numerous data resources that you can bring into it. It allows you to write your SQL query directly within the product. So, it allows you to do server-side joins instead of pulling all the data into Crystal Report to aggregate that data. It has great visualization. For the most part, it operates quite efficiently.""The most important feature of BusinessObjects is its integration with the SAP ERP system. If an organization is using SAP as its ERP system, and they want to do business intelligence, reporting, or analysis, SAP BusinessObjects is the only tool that I see doing that quite efficiently. That's because of the fact it is tightly integrated, and it gives a good user experience in terms of faster reporting. Its integration is the feature that I have found most valuable, but there are also other factors.""To share a metadata service layer, you don't need to add a user or write a SQL query. Instead, you can present a raw database to your end user.""We use it to identify critical KPIs to senior management."

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"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs.""The most valuable feature of the solution is that it is a fantastic way of generating reports.""The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report.""We use SAP Crystal Reports for operational reporting.""I find Crystal Reports very easy to use, even for a non-technical person.""It is an user-friendly solution.""The initial setup of the solution is pretty easy."

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"Tableau is an advanced specialized tool. One of the best features I've seen is the lack of an intermediate semantic layer. I think that's an advantage compared to any other tool like BusinessObjects or Power BI, which are Tableau's biggest competitors.""The solution makes for very productive and really informative decision making. It can lead the whole business and build a strategy across whole working departments.""It is an excellent tool for data capture, processing, and visualization.""It's a very good, flexible product, and it's easy to learn.""I have found many of the self-service features valuable.""Data Interpreter: Which can identify issues or potential errors with your imported data.""Tableau is easy to use. That's the first and most important thing. I not only provide consulting but I also train people to use it, so with its ease-of-use it's not as difficult for me to train executives and management staff, because they don't have the IT background, unlike when I'm using Python.""Its visualizations are good, and its features make the development process a little less time-consuming. It has an in-memory extract feature that allows us to extract data and keep it on the server, and then our users can use it quickly."

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Cons
"It is limited for us because SAP is shifting toward the cloud, and we can't use a cloud solution for SAP BusinessObjects. SAP introduced a product called PlusTimes one or two years ago and another one that I believe was called Automatic BI. This tool is more powerful than BusinessObjects and other tools because it's provided in the cloud.""I don't like the fact that I have to use two tools. Web Intelligence is good for reporting and all kinds of stuff, but I would rather have one product. All the reporting features of Web Intelligence should be developed within Lumira. A lot of predictive abilities have been brought into the cloud version of SAP Analytics. It would be nice to see a lot of newer technologies and AI. Predictive capabilities are becoming a little more standard. Instead of having to get another model, we are just looking for one solution to deal with analytics including predictive.""Tableau was easier for me to use because the interface is more similar to Excel which I was used to using.""​This product could be improved with Cloud Integrations and Predictive Analytics functions integration.""There should be more integration with other platforms.""The solution could be less expensive. It's a bit pricey now.""The solution is not good for self-services, they can improve in this area.""The integration could be improved. The SAP suite has some integration problems and it has some huge development needs. For example, when you use Power BI, if you publish a dataset to the web, there is no issue in seeing the data with the report. The data and report are integrated automatically. Or when you use QlikView, when you publish the QVD file, the report is integrated with QVD. Also, with Tableau, when you publish the data, it's in the hyper database, in the memory, and the dashboard with data is integrated seamlessly. In the SAP side, it's not easy. There are lots of business layers. There are also some performance issues in the SAP BusinessObjects suite. They should focus on the technologies. We are partners and every step of the way, SAP asks us for money. If you want to see the products, the PDFs, if you want to learn the product, online training, etc., everything has a cost on the SAP site. Because of this, partners try to get to know the products on their own. SAP only focuses on the sales side—only money is important for SAP, not the quality. In that way, the operation is not easy on the SAP side. As a suggestion, they should focus on customers first instead of money."

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"SAP Crystal Reports should provide better support for dynamic connectors.""There could be improvements made to the analytics capabilities.""The financing part needs improvement.""A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code.""SAP Crystal Reports has some compatibility issues with third-party products.""It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.""If at all possible, a little bit of improvement on the analytical side is needed."

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"Lacks machine learning algorithms that you can implement using R, SPSS Modeler, and Python.""Provide additional enhancements in any business process: Operations, Marketing and Sales, Finance, Human Resources, Logistics, etc.""In the cloud sometimes the performance is a little bit slow.""Whenever it comes to specialized visualization, Tableau is an absolute failure.""SAP BusinessObjects has some semantic layer designs that give the flexibility to do ad hoc reporting or dashboard designing. If that can be brought into Tableau, it would be great. We have the data in the database, but we should also be able to bring something between the database and the dashboard and do some semantic layer modeling for ad hoc reporting requirements.""A strict security measure is needed. I believe it is weak in terms of security.""The solution does have scalability issues.""I would like to be able to set the parameters in a more specific manner."

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Pricing and Cost Advice
  • "Just work with SAP to make sure you have enough licenses but don't go overboard."
  • "​It is not an expensive platform. The licensing is for a package of users starting at 10 users."
  • "It has an option of a Cloud Platform (SAP Analytics Cloud) which has a lower price than the on-premise platform, and you can buy individual licences per user.​"
  • "Depending on your size, try to stick with SAP BusinessObjects BI Edge. Most people tend to overthink the licensing. Remember that one concurrent user means that one person can be performing a task at a given time. That does not mean that only one user can be on the system at a time, it means that only one person can be refreshing a report or designing a dashboard. There are tons of ways you can access your data or reports without consuming a license. I've seen cases where five concurrent licenses support thousands of users."
  • "There's no additional charge for a Development environment license, so build an additional development server."
  • "Its price is fair."
  • "It is not cost-effective. It is expensive."
  • "I have always found SAP BI to be expensive. It is expensive even when you compare SAP BI Cloud with Microsoft Power BI. Power BI is probably around $9.99 per month, and the cheapest SAP BI is around $20, which is double. In terms of price, Power BI is definitely a lot better. If you have budget issues, you may want to go for Power BI."
  • More SAP BusinessObjects Business Intelligence Platform Pricing and Cost Advice →

  • "This product costs a lot of money."
  • "I feel that SAP Crystal Reports is a reasonably priced product."
  • "We pay fifteen hundred dollars as licensing fee."
  • "The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
  • "SAP Crystal Reports is a very expensive solution."
  • More SAP Crystal Reports Pricing and Cost Advice →

  • "For big business, Tableau could be expensive as having a lot of Tableau server users (entering with a browser to reports) could be a bit expensive."
  • "Best advice on pricing is to anticipate the desire for more licenses once the results of this product are acknowledged in other parts of your company."
  • "Paying for users you never setup or buying expensive desktop licenses for users who can solve their users with web editing on the server are the two biggest expenses."
  • "Buy 50 at a time. Project your use base every three months, and project your requirements forward."
  • "Tableau can be costly (but this can be indefinable, such as user experience vs. cheaper etc.)"
  • "I wish there was more of a subscription model with the pricing when it comes to Tableau, so you can get all the latest version upgrades/features if you pay monthly/annually."
  • "The cost is high."
  • "Deployment of dashboards to viewers and unit supervisors can be prohibitively expensive."
  • More Tableau Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts use to create and share insights. It is also the tool of choice for rapid prototyping of dashboards. Tableau is very flexible with its data import. Tableau's data blending capability is very intuitive. This capability is useful when you have data spread across several different sources that has not gone through ETL processes. This is a problem analysts deal with routinely. They are unable to wait for the data warehouse team to develop ETL processes to provide the physical models they need to build an analysis. The Tableau interface is Excel-like and has a low barrier to entry for analysts that are used to working in Excel. Building a dashboard by mashing up visualizations in a Tableau worksheet is extremely simple. Users are able to build good presentation-quality dashboards in a very short amount time. Tableau's annotations capabilities and its time and geographical intelligence are key differentiators. Tableau has overcome limitations in data sharing with the introduction of a Data Server in Tableau 7.0. The Data server allows Data sources and extracts to be shared securely and opens up interesting new possibilities. If your application can take advantage of the above… Read more →
    Questions from the Community
    Top Answer:There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would… more »
    Top Answer:Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been… more »
    Top Answer:What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making… more »
    Top Answer:SAP Crystal Reports should provide better support for dynamic connectors. The solution should export reports to Excel in… more »
    Top Answer:We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar… more »
    Top Answer:We use SAP Crystal Reports for operational reporting.
    Top Answer:It depends on the Data architecture and the complexity of your requirement Some great tools in the market are Qlik… more »
    Top Answer:Tableau is easy to set up and maintain. In about a day it is possible for the entire platform to be deployed for use… more »
    Top Answer:The platform's most important feature is predictive analysis.
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    Also Known As
    SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
    Tableau Desktop, Tableau Server, Tableau Online
    Learn More
    Overview

    SAP BusinessObjects Business Intelligence Platform is a versatile and flexible solution for reporting and dashboards, focusing on analytics and ad hoc reporting. It can be deployed on-premise or in the cloud. The solution includes tools such as Web Intelligence, Crystal Reports, SAP Lumira, and Analytical Cloud and is primarily used for comprehensive business intelligence reporting.

    The most valuable features include excellent reporting features, good technical support, scalability, and the ability to translate database data into business language. The solution has helped organizations by providing analytics, monitoring KPIs, and making important decisions as a financial business.

    SAP BusinessObjects Business Intelligence Key Features

    • Central management: Access all your BI from a single, central launchpad that can be customized to meet user-specific needs. The launchpad provides business users with access to all their BI tools, reports, notifications, and applications in a single place. This includes the ability to launch SAP Analytics Cloud.

    • Data visualization and analytics: Create powerful visualizations, dashboards, and applications to assess risk, improve efficiency, identify opportunities, and enable users to analyze developments and data. Business insights can be shared with colleagues across enterprises.

    • Integration with Microsoft Office: Integrate with SAP Business Warehouse and SAP HANA to power real-time analytics. For large-scale data analysis, you can integrate with Microsoft Excel to discover in-depth business insights and forecasts. Data analytics information can also be embedded into Microsoft PowerPoint presentations.

    • Cloud support: Extend and expand your BI on the cloud. SAP Analytics Cloud connects your BI to the cloud and offers enterprise planning and advanced analytics from a single online solution.

    Reviews from Real Users

    SAP BusinessObjects BI stands out among its competitors for a number of reasons. Several major ones are its user-friendly dashboard, its impressive reporting and analytic features, and its ability to integrate with multiple solutions.

    A managing partner at a tech services company writes, "One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it."

    An associate manager at a consultancy notes, "It provides flexibility for creating reports. It is very good for creating highly complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."

    A manager of data analytics and interfaces at a healthcare company says, "It has got great flexibility. As a reporting tool, it has a great deal of flexibility for numerous data resources that you can bring into it. It allows you to write your SQL query directly within the product. It has great visualization. 

    Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

    Click here for a free trial

    Tableau is a tool for data visualization and business intelligence that allows businesses to report insights through easy-to-use, customizable visualizations and dashboards. Tableau makes it exceedingly simple for its customers to organize, manage, visualize, and comprehend data. It enables users to dig deep into the data so that they can see patterns and gain meaningful insights. 

    Make data-driven decisions with confidence thanks to Tableau’s assistance in providing faster answers to queries, solving harder problems more easily, and offering new insights more frequently. Tableau integrates directly to hundreds of data sources, both in the cloud and on premises, making it simpler to begin research. People of various skill levels can quickly find actionable information using Tableau’s natural language queries, interactive dashboards, and drag-and-drop capabilities. By quickly creating strong calculations, adding trend lines to examine statistical summaries, or clustering data to identify relationships, users can ask more in-depth inquiries.

    Tableau has many valuable key features:

    • Tableau dashboards provide a complete view of your data through visualizations, visual objects, text, and more.
    • Tableau provides convenient, real-time options to collaborate with other users and instantly share data in the form of visualizations, sheets, and dashboards. 
    • Tableau ensures connectivity to both live data sources and data extraction from external data sources as in-memory data. This gives users the flexibility to use data from more than one source without any restrictions. 
    • Tableau gives many data source option, ranging from spreadsheets, big data, on-premise files, relational databases, non-relational databases, data warehouses, and big data, to on-cloud data. 
    • Tableau has a lot of pre-installed information on maps, such as cities, postal codes, and administrative boundaries. 
    • Tableau has a foolproof security system based on authentication and permission systems for data connections and user access. Tableau also gives you the freedom to integrate with other security protocols.

    Tableau stands out among its competitors for a number of reasons. Some of these include its fast data access, easy creation of visualizations, and its stability. PeerSpot users take note of the advantages of these features in their reviews:

    Romil S., Deputy General Manager of IT at Nayara Energy, notes, "Its visualizations are good, and its features make the development process a little less time-consuming. It has an in-memory extract feature that allows us to extract data and keep it on the server, and then our users can use it quickly.

    Ariful M., Consulting Practice Partner of Data, Analytics & AI at FH, writes, “Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good.

    Sample Customers
    SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
    City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
    Accenture, Adobe, Amazon.com, Bank of America, Charles Schwab Corp, Citigroup, Coca-Cola Company, Cornell University, Dell, Deloitte, Duke University, eBay, Exxon Mobil, Fannie Mae, Ferrari, French Red Cross, Goldman Sachs, Google, Government of Canada, HP, Intel, Johns Hopkins Hospital, Macy's, Merck, The New York Times, PayPal, Pfizer, US Army, US Air Force, Skype, and Walmart.
    Top Industries
    REVIEWERS
    Manufacturing Company20%
    Healthcare Company11%
    Energy/Utilities Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Healthcare Company17%
    Financial Services Firm17%
    Construction Company8%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Government10%
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm13%
    Computer Software Company12%
    University7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization35%
    Financial Services Firm11%
    Computer Software Company8%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise10%
    Large Enterprise71%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise40%
    Large Enterprise47%
    Buyer's Guide
    BI (Business Intelligence) Tools
    April 2024
    Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools. Updated: April 2024.
    769,630 professionals have used our research since 2012.