We performed a comparison between OneLogin by One Identity and PingID based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."OneLogin is efficient."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The solution's ability to save and manage of all my passwords is great."
"It's super useful to have a single pane of glass when it comes to access management."
"The solution allows the user to search logs based on a specific time."
"Documentation."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It's pretty stable as a product."
"It is a scalable solution...It is a stable solution."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution is stable. We haven't experienced any bugs or glitches."
"We use the product to run different reports."
"More off-hour support."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"having a RESTful implementation instead of RPC would have been more desirable."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"PingID would benefit from a better user interface for integration."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The solution should allow for better integration with other platforms and the UBT."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"It has a long way to go until it is a cloud-based solution."
"The management console needs to be improved. PingID should revise it."
OneLogin by One Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. OneLogin by One Identity is rated 8.6, while PingID is rated 8.4. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID. See our OneLogin by One Identity vs. PingID report.
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