We performed a comparison between Nimble and Siebel CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"It's easy to configure and easy to create a data source or replicate it to another one."
"It is a fast and reliable solution."
"Siebel CRM has a strong database model, workflow and integration tools."
"The flexibility is very good."
"Siebel offers a high level of customization which has been valuable. The solution also offers the ability to model complex products."
"The solution's order management pack is quite fantastic."
"Siebel CRM is used for distributing information between systems, trouble ticketing, and case management."
"Due to the many features that are built in from a CRM perspective, it is the best product we have."
"Siebel CRM is the number one CRM product in the world."
"Siebel is easy to configure and comes with various pre-built industry verticals, so it doesn't require much effort. If you want to roll out Siebel in telecom or manufacturing, they have the verticals."
"The solution should improve its replication groups' verification confirmation."
"The product has a security flaw."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The backend performance of Siebel could be improved as it is often slow. In addition, the Open UI is not that responsive."
"However, there are areas that this product has not evolved at par with global industry trends, including the UX/UI and cloud capabilities."
"The UI could be improved by being fully cloud native as this is what our customers are looking for. It would also be great to see what updates are coming up for release and for updates to take place automatically without manual intervention."
"It is difficult to set up."
"The tool took a lot of time to deploy."
"Siebel is pricey compared to other CRM tools. That's the problem. Although it's a highly stable and functionally rich application, customers are not willing to pay that price for it. Customers can find CRM software that gives them similar functionality at a lower price. There are so many others on the market like Salesforce."
"The documentation needs to be improved."
"Siebel CRM can improve as an ERP and for a few corporate business workloads."
Nimble is ranked 36th in CRM with 3 reviews while Siebel CRM is ranked 5th in CRM with 17 reviews. Nimble is rated 8.6, while Siebel CRM is rated 7.8. The top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". On the other hand, the top reviewer of Siebel CRM writes "Comes with complaint management feature but improvement is needed in UI ". Nimble is most compared with Sprinklr, whereas Siebel CRM is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle CRM, Oracle CX Sales and Salesforce Sales Cloud. See our Nimble vs. Siebel CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
