We performed a comparison between OpenText SiteScope and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The ease of deployment, especially on Windows platforms, is valuable."
"It has good graphs of what is going on within the operating system."
"The product has helped our organization with in-depth monitoring."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"It's easy to use."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"I like the historical reporting of observer metrics."
"It should improve its integrations with various tools, especially service management tools."
"The graphs and dashboard in the solution are areas that need improvement."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"They should provide more templates for new vendor devices."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"I would like to see better support for monitoring Unix-based systems."
"On-prem network monitoring is something that could be improved drastically."
"The initial setup should be easier to complete."
"The interface is a little bit cumbersome and certain actions could be simplified."
"The solution can be improved by expanding to cloud usage."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText SiteScope is rated 7.6, while SCOM is rated 7.8. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText SiteScope is most compared with Dynatrace, AppDynamics, Prometheus, Splunk Enterprise Security and New Relic, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog and Nagios XI.
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