We performed a comparison between LogicManager, MEGA HOPEX, and RSA Archer based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, AuditBoard, Trend Micro and others in GRC."Out of the box solution that doesn't require any special setup."
"Every module sets up the same information in a unique repository."
"What I find the most valuable is the process workflow. It is really good."
"Its availability is very good."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"It is very interactive."
"The platform is stable."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"Easy to implement with a high level of automation."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"The most valuable part of the product is the ease-of-use and the opportunity to create custom security applications easily."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"A little too expensive."
"The tool's UI should be more user-friendly."
"The solution lacks additional models compared to other tools."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"Needs a friendlier import/export to other modeling tools."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"I would like to see more regular updates released."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
"The ticket handling process could be improved."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"Some areas are not truly automated but are only scheduled."
"Performance could be improved."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
"If you need to integrate the RSA products with another SEIM solution, then it doesn't work properly."
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