We performed a comparison between Jitterbit Vinyl, ServiceNow, and WorkflowGen based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."It allows us higher visibility into our data, which allows us to data-check faster, and validate data that we had not been able to validate, prior."
"The feature that I find most valuable with Zudy VINYL is how flexible it is. There are so many ways that you can connect data to it and there are so many features that are out-of-the-box that make the product very flexible and easy and easy to work with. It's got a great user interface which makes it a nice looking product that our employees are able to engage with quickly."
"The product has reduced the time that it takes us to produce apps."
"It gives us an accurate idea of where we stand as a business, on many different levels. It also gives our sales department more of an idea of how they are doing for the month, every month. And it gives us more capabilities within our systems, to pull information out."
"It is very scalable from its licensing to design. We have not had any performance issues when scaling."
"Zudy has increased development speed. What would take us months to be able to complete, we're getting done in a matter of weeks. I have a number of projects that we were working on that I thought that we'd [only] be able to get completed by next year. We've already completed them and we're still in the year 2020."
"This is an extremely scalable solution because it enables us to interface with all types of disparate information."
"There are a lot of low-code development tools out there, but VINYL has the ability to connect to just about any data source out there, if an API exists for it and can be leveraged. We have even partnered with them at times to work with third-party vendors to develop APIs on our own, if there wasn't an API that exists for it."
"The biggest feature is that it is cloud-based, so it's always updated, it's always current. We don't have to worry about patches, revisions. We're always working with the latest version."
"There are lots of modules around IT service management such as IT business management and human resource management (HRC)."
"The subsequent chain of tasks, I believe, is valuable."
"I find the incident management part to be the most valuable. That's how the service desk tracks tickets."
"If it is a high priority, they will respond very quickly. If it is a low priority issue, it might take some time, some three or four days. I would rate the technical support as a 10 out of 10."
"We consider the integration capabilities of the solution with other tools to be a valuable feature."
"I have found many features that are important and that are easier when compared to Remedy; for example, the Scripted REST APIs and the Flow Designer... The Client scripts are simpler when you compare with Remedy."
"Some of the valuable features I have found the solution to have are it can serve many different types of businesses, it has strong platform capabilities, provides application development, built-in predictive intelligence, and performance analytics reports."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"Perhaps the UI could be improved."
"I would love to have the home screen a little more customizable because, as we're building more and more reports, it would be nice to have more options in how they're organized on the screen."
"Version 2.3 has a good UI but we want a more customizable UI."
"I'd like to see the next release of VINYL have more user interface solutions to it, so that it could be a more user-friendly product on the front end for the customers that are utilizing the tool. We didn't have a solution to help automate all of our reporting in the past which identified the need to make sure that we could tap into our data sources and automate all of our reporting, which is exactly why we needed the tool."
"When you are trying to delete certain columns or delete or drop tables, it will throw an error and it will force you to hunt down every location where those things are being referenced. You have to delete them from the very end and work your way backward... It would be easier, when you're deleting that table, if it would concatenate all the way down."
"Having been a customer of theirs for a long time, I think the UI needed improvements early on. But, they have done a remarkable job catching up in that regard."
"If it could be prettier, it might be a bit more attractive on the business side. The most meaningful improvement might be done in some of the aesthetics of the reporting and dashboarding."
"I sometimes find formatting tricky to get the front end of an app the way I want it."
"It's a little expensive compared to other tools."
"It's not user-friendly by default, but it can be customized to be customer-friendly."
"There is room for improvement in price."
"The challenge with ServiceNow lies in its expansive portfolio of services. It can be complex, and users may find it expensive and challenging to understand. There is a need for a configurator within ServiceNow that guides users on how to utilize the tool effectively. This configurator should provide insights into licensing, team requirements, and the best licensing model based on whether companies prefer ownership or consumption-based models."
"It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee."
"When it comes to changing some of the features, I would like a little more leeway."
"Compared to other products that I have been using, it is not as user-friendly."
"Their GUI could be updated."
"This solution needs to be more customizable."
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