We performed a comparison between Infor CloudSuite Industrial, JD Edwards EnterpriseOne, and SYSPRO based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Traceability is the most valuable feature of JD Edwards EnterpriseOne...The stability of the solution is excellent."
"The 1V reporting is straightforward and simple to use. Creating 1V reports does not require any technical knowledge."
"Its user interface and ease of navigation are valuable."
"JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies."
"The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
"I think it is strong in sales, inventory, and pricing."
"The solution is very customizable according to business needs."
"With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Pricing is always an area where there is room for improvement."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"The solution's support service could be better."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The platform's distribution features need enhancement."
"The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."
"The solution could be easier to implement. However, the complexity was in our internal processes meeting our country's requirements. Every country has a slightly different process, taxation, and rules. That was the difficult part, not the solution itself. I expect our experience would have been more or less the same with any ERP, such as SAP, Navision, or Dynamics."
"JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve."
"They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
"If they can research and make the installation part easier or more user-friendly, it would be nice."
"I would like the user experience to be more user-friendly."
"We originally used EnterpriseOne for preventative maintenance, but it is not very good at that so we migrated to Maximo for that task."
"The initial setup was complex...One should get the end-user manual because, in some parts, JD Edwards EnterpriseOne is not user-friendly."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
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