We performed a comparison between Ilex Sign&go, SailPoint IdentityIQ, and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The on-premises deployment meets restrictions and the end-user is able to control all the configuration in their own IT environment."
"It is a stable tool, which we run in our complex environment."
"The solution is stable and reliable."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"The solution is very good at the management of the identity lifecycle."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"Using the implementation guide, I was able to implement the solution with ease."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"The scalability potential is there if a company needs to expand."
"It has improved our user management. It is definitely streamlined."
"Word mining and risk campaigns are the most valuable features of this solution."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"There is no software as a service or PaaS (Platform as a Service) offering from Ilex. The only option is on-premises integration."
"The advanced provisioning features require more improvement."
"We faced some issues while integrating the solution with a third-party tool."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"It tends to be more expensive, but at the end of the day, it works."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"Additional details during account aggregation failures to help quick troubleshooting."
"Some setups should be done in the interface and in the code, and could be made simpler."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"They should easier and better integration with other software."
"The product's technical support could be better."
"The drawback with the CA Identity Manager is they don't have a connector to HR systems like SAP, or PeopleSoft, or Workday. That's a major drawback with the CA Identity Manager. For that we have to do lots of custom quoting to get data from HR systems. And if they could connect it to GRC systems, that's good to have in an identity product."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The product works slowly while accessing cloud-native solutions."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
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