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Hiver vs IceWarp comparison

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Hiver Logo

Hiver

53 views|39 comparisons
IceWarp Logo

IceWarp

Read 15 IceWarp reviews
3,018 views|1,788 comparisons
88% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between Hiver and IceWarp based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,886 professionals have used our research since 2012.
Featured Review
Use Hiver?
Nilesh Rade
A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."

    • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
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    Earn 20 points

    What do you like most about IceWarp?
    Top Answer:It's scalable and stable.
    Read all 8 answers   →
    What is your experience regarding pricing and costs for IceWarp?
    Top Answer:I would rate the pricing and eight out of ten.
    Read all 8 answers   →
    What needs improvement with IceWarp?
    Top Answer:Support should be improved. Most of the time, the queries are not resolved within the SLA.
    Read all 8 answers   →
    Ranking
    49th
    out of 59 in Help Desk Software
    Views
    53
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 24 in Email Applications
    Views
    3,018
    Comparisons
    1,788
    Reviews
    4
    Average Words per Review
    492
    Rating
    7.8
    Comparisons
    Learn More
    Hiver
    IceWarp
    Overview

    Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Vacasa, Harvard University, Flexport, Pinterest, HubSpot
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    No Data Available
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
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    768,886 professionals have used our research since 2012.

    Hiver is ranked 49th in Help Desk Software while IceWarp is ranked 6th in Email Applications with 15 reviews. Hiver is rated 0.0, while IceWarp is rated 8.6. On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Hiver is most compared with , whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.