We performed a comparison between Helix ALM, SmartBear TestComplete, and Tricentis Tosca based on real PeerSpot user reviews.
Find out what your peers are saying about IBM, Atlassian, Siemens and others in Application Requirements Management."Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."
"The tool offers high stability."
"The most valuable features of Helix ALM are traceability and flexibility."
"When compared to other tools, it is very simple."
"The initial setup is pretty easy and it's quick to deploy."
"The solution is mainly stable."
"The most valuable feature of this solution is regression testing tools."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"The ease-of-use and quality of the overall product are above average."
"The solution has a very nice interface."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"You can quickly build automated testing, manage it, and have it run on a regular basis to ensure that there are no issues."
"The solution is script-less, so you don't need IT knowledge to use the solution in an operational way. This is the most valuable feature. It's also only one of two or three tools that can do good automation on SAP, and in my opinion, it's the best of those."
"Tosca BI is important to make sure that our data integrity is in check and validated; to make sure our data is good. Our data is the number-one important driver for our company, so if that's not good, we have some big problems."
"The low code is the best feature."
"The model-based scriptless automation is the most valuable feature because it needs less maintenance as compared to script-based automation."
"With one click, it will scan all the elements on the screen, so that the user can select the required elements for automation tests."
"The feature that I have found the most valuable is the recovery and cleanup process. Suppose there is a list of test cases and one test case has failed, it should not impact the other test cases. We can reuse the same test case. We can change the configuration of parameters and then use the test cases on the same thing. So, that's a useful thing. Otherwise, we have to use the cleanup process. Another useful feature is to have our own library files. We can create our objects in the libraries and reuse them. There is no need to create duplicate data for that. They have been giving some enhancements recently which means integration is also there. They've integrated with different software like Jenkins, Bamboo. So, we can also create pipeline points. They have recently given SAP and everything, which is very useful."
"It is easy to maintain and easy to automate. No coding skills are required to automate. It is also easy in terms of transferring knowledge and skills. Many of my team members shifted over the past one and a half years, and there was no big issue with respect to knowledge sharing. It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool."
"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"Product is not stable enough and it crashes often."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"Error handling features in the tool are a little limited."
"Right now, the product only supports Windows."
"The initial setup of SmartBear TestComplete was complex."
"One notable drawback is the absence of native integration with Git."
"They can make it more stable. I have used this tool for SAP applications. They have an alliance with SAP, and it mostly worked fine, but there were a few glitches. However, we got the required support from the Tricentis team. They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack."
"Security, UI, and basic performance improvements could be done to the product to enhance its use."
"I have found that some of the functions could be missed in the solution for new users. They are not obviously present."
"Tricentis Tosca could improve on its mobile automation solution."
"While the initial setup was straightforward, we required assistance with the configuration to ensure that everything was done correctly."
"The solution is expensive."
"Tosca's reporting features could be better. Tricentis had a reporting tool called Analytics, but it didn't function properly after they reworked it. After that, they tried a new approach with key-tracing, and that didn't work."
"The support we received from Tricentis Tosca was good, but it can improve."
