Dynatrace vs Oracle Real User Experience Insight vs Quest Foglight for APM [EOL] comparison

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45,838 views|27,551 comparisons
95% willing to recommend
Oracle Logo
431 views|308 comparisons
100% willing to recommend
Quest Software Logo
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86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Dynatrace, Oracle Real User Experience Insight, and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"​We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication.""My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one.""I think Dynatrace has good integration. I saw an integration with xMatters where, when there's a problem, it can kick out a message to the whomever it is, with xMatters.""Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers.""It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective.""PurePaths. The ability to see the transaction flow of the web request. It's valuable because our developers, when we have an issue, they can drill down to see exactly where in the application, the call in the application; where the high response time is, or where something is wrong.""Dynatrace is a powerful tool for full stack monitoring with APM capabilities and AI root cause problem analysis. This helps our customers with their digital transformation and gaining insight into their infrastructure.""OneAgent, the new platform of Dynatrace, it is called artificial intelligence (AI), so basically that artificial intelligence correlates multiple infrastructure competence transactions services and application processes. It is one of the most important features, so when there is a fire break, you do not have to go multiple hops to go look where exactly the issue is."

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"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30.""The most valuable feature is the ability to Drill down to webpage actions.""The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful.""ORUEI lets you create a dashboard that shows you insight into the user experience."

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"At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources.""With the APM you can replay the end user session and see issues quickly by viewing the session.""The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end.""Real time database monitoring and alerting are valuable.""Capacity on database and file servers. I found the algorithms to forecast growth and concerns particularly intuitive.""Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics""Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents.""FxV is valuable as we can playback the session."

More Quest Foglight for APM [EOL] Pros →

Cons
"This solution needs more powerful database monitoring capabilities.""We are still struggling a bit with finding an answer quickly.""We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going.""The UX/UI needs improvement. It is not easy to learn.""It needs a dashboard for cluster events in general, and for Kubernetes specifically.""Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time.""Dynatrace must reduce the required resources for on-premise, because they are too high.""The mobile app provided by Dynatrace could be improved, especially the DCR mobile app because it does not have some of the basic functions, like push notifications or even customized reports."

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"The application resource usage has increased due to using RUEI.""It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well.""There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.""Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

More Oracle Real User Experience Insight Cons →

"I want to see mobile access application in the next release.""Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.""It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment.""SQL agents often failed but again this may have been addressed in future versions.""I would perhaps like to see more SSMS connections.""My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory.""I think installation and setup needs little more improvement especially when you are installing with external database.""There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."

More Quest Foglight for APM [EOL] Cons →

Pricing and Cost Advice
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

    Information Not Available
  • "I recall it being a very expensive solution relative to function and stability."
  • "The price is expensive for us."
  • "Foglight can be expensive I would go with the pricing at a three year deal."
  • "Since the product split – the licensing is a bit more complex."
  • More Quest Foglight for APM [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
    Top Answer:While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into… more »
    Top Answer:There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing… more »
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    Ranking
    Views
    45,838
    Comparisons
    27,551
    Reviews
    13
    Average Words per Review
    502
    Rating
    8.4
    Views
    431
    Comparisons
    308
    Reviews
    1
    Average Words per Review
    566
    Rating
    10.0
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Comparisons
    Also Known As
    Oracle Real User Experience Insight, Oracle RUEI
    Foglight, Dell Foglight
    Learn More
    Overview

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

    Manage your application infrastructure by monitoring the IT components that affect application performance.
    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
    Anji Automotive Logistics, Unimat, Priceline.com
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm26%
    Computer Software Company15%
    Government11%
    Legal Firm7%
    REVIEWERS
    Financial Services Firm44%
    Healthcare Company11%
    Educational Organization11%
    Computer Software Company11%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise34%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise5%
    Large Enterprise64%
    REVIEWERS
    Small Business13%
    Midsize Enterprise30%
    Large Enterprise57%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    771,157 professionals have used our research since 2012.