We performed a comparison between Darktrace and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The technical support is good and quick to resolve issues."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The initial setup was easy."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Does a thorough job of examining email and URLs for malicious content."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"One thing I appreciate is Antigena Email, which is for email protection."
"The initial setup is simple."
"The platform has many modules, and each module examines a different situation in the behavior."
"The most valuable feature is that it works autonomously."
"It is a very simple product to use."
"What I like about Darktrace, is that you can quickly identify threats."
"t was pretty as far as the granularity of what you were getting out of it."
"It speeds up the process, so I can meet my deadlines."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It indexes much faster, and is more reflexive because of the Enscripts."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The UI needs to be more user-friendly."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The pre-sales cost calculations could be more transparent."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The company should focus on adding threats that the solution is currently unable to detect."
"It is expensive, but everything else has been great so far."
"A reporting portal could be a great addition to help customize reports."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"One thing that I would like to look at going forward is to have a fully automated network infrastructure that is monitored automatically real-time, and that gives me this kind of capability where I would be able to look at my network at any given time and see the state of my network. With Darktrace, at the moment, I have to almost put in a date and tell them that want you to give me data from this date to this date. I don't want that. I want a fast solution in which it doesn't matter when I log into the application. Whenever I log in, I must be able to see my network and run a report. In other words, if I go in now and I say, "Give me a full report of what happened today, it must be able to give me that. It mustn't just be limited to a seven-day period, for argument's sake. It must be able to give me real-time and day-to-day tracking of what has happened within my network."
"Darktrace could improve its features, such as monitoring and detecting ransomware."
"I think there is some MSSP missing."
"It would be useful if there was a way to check to see if there are certain devices that are not in sync with the solution. I'm not sure if this is an option or not."
"This is quite an expensive product so the pricing is something that can be improved."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"In the past, incident response time for tech support was slow."
"There were minor UI bugs."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The reporting is a bit unreliable. It needs to be better."
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Darktrace is ranked 13th in Email Security with 65 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Darktrace is rated 8.2, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.