We performed a comparison between CyberArk Identity, IBM Tivoli Access Manager [EOL], and Keeper based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"CyberArk Identity is a mature product."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The initial setup of CyberArk Identity was straightforward."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The integration effort with the end application is quite straightforward and easy."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"The Verify feature: A push method which customers are going for."
"SAML 2.0."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad."
"Support is very quick to respond, and they have fixed any issues that I have had."
"It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team."
"Stronger passwords are being used across the board in our organization."
"Available for Windows platforms and also Mac OS and Linux systems."
"It keeps my passwords organized and safe."
"Possibility to login using the fingerprint sensor on Android/iPhone."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"We would like to see an improvement in the ability to manage mobile devices."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"They can include the Mobile Device Management (MDM) feature."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The user interface could be improved."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"Multi-factor authentication with social integration needs to improve."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"The self-service portal needs improvement."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"I would add a category for personal documents or photos of ID cards."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"Rearranging folders via drag/drop functionality would be very helpful."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
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