We performed a comparison between Comindware Tracker and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I love this software because this software helps me to increase team productivity day-by-day."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"The feature I have found most valuable is the easy synchronization with other tools."
"It was easy to set up my team with access credentials to their files."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"The most valuable feature of Pega BPM is its architecture."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"The solution provides us with a very good dashboard."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"The solution is operating well overall."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"If your organization has only a few team members then this tool is not suitable."
"The initial setup can be quite slow and finicky."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"There are not very many report templates, and if there were more, it would really help."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"I would like them to offer a one-time payment plan that one can choose."
"This solution lacks API integration with some popular websites."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"Pega should work on redefining their model and creating a demand for their skills."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"The initial setup takes time."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
Earn 20 points
Comindware Tracker is ranked 49th in Business Process Management (BPM) while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Comindware Tracker is rated 9.6, while Pega BPM is rated 8.2. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Comindware Tracker is most compared with , whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Comindware Tracker vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.