Code42 Incydr vs CylanceOPTICS comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Code42 Incydr and CylanceOPTICS based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Code42 Incydr vs. CylanceOPTICS Report (Updated: March 2024).
770,765 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Additionally, when it comes to EDR, there are more tools available to assist with client work.""It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain.""Fortinet is very user-friendly for customers.""Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great.""It is stable and scalable.""Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance.""The setup is pretty simple.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."

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"Low system overhead, setting retention policies, ease of use""There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure.""Works in the background and users are able to perform restores.""Code42 Next-Gen DLP is scalable.""t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan.""It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive.""It has quite a bit of flexibility in configuring backup sets.""Risk factors can be adjusted for all intricate details."

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"It's pretty unintrusive""Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior.""It automatically blocks the threats, helping us investigate if they harm the environment.""The most valuable feature is the ability to respond to zero-day and unknown threats.""CylanceOPTICS is easy to use.""It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good.""The solution has a high level of trust in the industry.""The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

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Cons
"ZTNA can improve latency.""The solution is not stable.""FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things.""The SIEM could be improved.""The solution should address emerging threats like SQL injection.""FortiEDR can be improved by providing more detailed reporting.""Making the portal mobile friendly would be helpful when I am out of office.""The dashboard isn't easy to access and manage."

More Fortinet FortiEDR Cons →

"You can't always filter out data that you'd like to.""In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue.""Reporting could use an overhaul. It is very limited.""More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD).""There doesn't seem to be any feature that is lacking.""The application, written in Java, required far more system resources on a Client than other solutions.""I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin.""​Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."

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"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction.""The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions""Our customers would like to see more automation with respect to how threats are handled once they have been detected.""The product's technical support is slow.""The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive.""The reporting is very weak and not very good at all.""Too many false positives are reported.""One minor issue that somebody mentioned was that they didn't like their management console."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "They were the best solution and surprisingly enough, the cheapest."
  • "It is 100% worth the cost to get and keep the support, especially when setting it up."
  • "It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."
  • "The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
  • "It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it... We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
  • More Code42 Incydr Pricing and Cost Advice →

  • "We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
  • "I would rate the pricing a three out of five."
  • "The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
  • More CylanceOPTICS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:Risk factors can be adjusted for all intricate details.
    Top Answer:In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We… more »
    Top Answer:When I first became acquainted with Code42, we were implementing it at an employer I worked with, and that was a… more »
    Top Answer:I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've… more »
    Top Answer:The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the… more »
    Top Answer:CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Detect file exfiltration via web browsers, USB, cloud apps, email, file link sharing, Airdrop, and more. See how files are moved and shared across your entire organization – without the need for policies, proxies or plugins. Incydr automatically identifies when files move outside your trusted environment, allowing you to easily detect when files are sent to personal accounts and unmanaged devices.

    Incydr prioritizes file activity based on 120+ contextual Incydr Risk Indicators (IRIs). This prioritization works on day 1 without any configuration. Incydr’s risk scoring logic is use case-driven and transparent to administrators. Incydr uses Watchlists to programmatically protect data from employees who are most likely to leak or steal files, such as departing employees.

    Take action with appropriate responses to contain, resolve and educate on detected risk. Use Incydr Flows or SOAR integrations to initiate response controls that are proportionate to an activity’s risk severity. You’ll stop data leaks without getting in the way of employee collaboration and sanctioned file activity.

    Improving your Insider Risk posture requires a change in employee behavior. Code42 Instructor provides bite-sized training to employees, delivered when they need it. Use Instructor in tandem with Incydr to send responsive video lessons when employees put data at risk. You’ll ensure appropriate data governance and compliance with security standards and corporate policies as well as report on the positive impact of your Insider Risk Management program.

    Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA, and Split Rock Partners. For more information, visit code42.com.

    Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
    Cerdant, Washoe County School District
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    University18%
    Healthcare Company11%
    Media Company8%
    Non Profit8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    University7%
    Educational Organization6%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company15%
    University8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise13%
    Large Enterprise60%
    REVIEWERS
    Small Business50%
    Midsize Enterprise20%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise10%
    Large Enterprise67%
    Buyer's Guide
    Code42 Incydr vs. CylanceOPTICS
    March 2024
    Find out what your peers are saying about Code42 Incydr vs. CylanceOPTICS and other solutions. Updated: March 2024.
    770,765 professionals have used our research since 2012.

    Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews. Code42 Incydr is rated 9.0, while CylanceOPTICS is rated 7.6. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Forcepoint Data Loss Prevention and Backup and Restore for SharePoint & Microsoft Office 365, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Code42 Incydr vs. CylanceOPTICS report.

    See our list of best Endpoint Detection and Response (EDR) vendors.

    We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.