We performed a comparison between Code42 Incydr and CylanceOPTICS based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The setup is pretty simple."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Low system overhead, setting retention policies, ease of use"
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"Works in the background and users are able to perform restores."
"Code42 Next-Gen DLP is scalable."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"It has quite a bit of flexibility in configuring backup sets."
"Risk factors can be adjusted for all intricate details."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is easy to use."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The solution has a high level of trust in the industry."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"ZTNA can improve latency."
"The solution is not stable."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The SIEM could be improved."
"The solution should address emerging threats like SQL injection."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"The dashboard isn't easy to access and manage."
"You can't always filter out data that you'd like to."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"Reporting could use an overhaul. It is very limited."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"There doesn't seem to be any feature that is lacking."
"The application, written in Java, required far more system resources on a Client than other solutions."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's technical support is slow."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The reporting is very weak and not very good at all."
"Too many false positives are reported."
"One minor issue that somebody mentioned was that they didn't like their management console."
Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews. Code42 Incydr is rated 9.0, while CylanceOPTICS is rated 7.6. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Forcepoint Data Loss Prevention and Backup and Restore for SharePoint & Microsoft Office 365, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Code42 Incydr vs. CylanceOPTICS report.
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