We performed a comparison between Cisco Web Security Appliance and MetaDefender Email Security Solutions based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"The most valuable feature is that we can use it as a proxy."
"Since working with the tool, we have not found any threats in our organization."
"Cisco regularly upgrades features for the customer's security requirements."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The reporting needs improvement."
"The solution could improve the graphical user interface. It is not up to the regular standard of what we would expect from Cisco. Additionally, they need to improve the categorization when blocking in the settings. The CLI could have a better view than the graphical user interface but I did not investigate further."
"The solution needs to be more user-friendly and easier to navigate."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"Sometimes reporting is a little bit short."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"Customer support is good but could be improved."
"Although the number of AV engines is good, it could be better."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"The DLP should be upgraded and has room for improvement."
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Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews. Cisco Web Security Appliance is rated 7.8, while MetaDefender Email Security Solutions is rated 8.4. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway.
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