CA Unified Communications Monitor vs IBM SevOne Network Performance Management (NPM) comparison

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Executive Summary

We performed a comparison between CA Unified Communications Monitor and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"We use the solution to meet the needs of the customer.""Good end-to-end monitoring"

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"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.""SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.""The most valuable feature as of late has been the API integration with ServiceNow.""The monitoring of the network is very customizable. That is its unique feature.""The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive.""I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi.""We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.""In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."

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Cons
"The Wi-Fi side needs improvement."

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"All the features and functions of the solution can be improved.""The solution should have automatic baseline detection."

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"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight.""The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages""The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box.""User-friendly, multi-tenancy.""The method of searching for SIP and the way to create the groups.""SevOne should work with the graphs legend functionality.""With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information.""The tool needs improvement in non-Cisco SD-WAN."

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Pricing and Cost Advice
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  • "Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
  • "Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
  • "It is inexpensive compared to other monitoring tools."
  • "Prices per license are not huge, but they exist."
  • "There are cheaper solutions available."
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
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    Top Answer:I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also… more »
    Top Answer:The tool is not expensive. We were able to negotiate with SevOne on pricing.
    Top Answer:The tool needs improvement in non-Cisco SD-WAN.
    Comparisons
    Also Known As
    CA UC Monitor
    SevOne
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Sample Customers
    Information Not Available
    BBVA Compass
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    No Data Available
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm15%
    Manufacturing Company12%
    Retailer5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    No Data Available
    REVIEWERS
    Small Business6%
    Midsize Enterprise11%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    CA Unified Communications Monitor is ranked 94th in Network Monitoring Software while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. CA Unified Communications Monitor is rated 6.6, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". CA Unified Communications Monitor is most compared with , whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor.

    See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.