We performed a comparison between Box, CA View, and Laserfiche Rio based on real PeerSpot user reviews.
Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software."Office Integration. The full integration into the Microsoft Office products is just perfect."
"Sharing and collaborating across files and folders has been a massive game changer."
"The most valuable feature of Box is security."
"The application is very light in terms of uploading and downloading files."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"We standardized our CIS log processing with CA View. We support a whole bunch of LPARs, about 80 or so. When we go to an LPAR, we know just where the CIS log is, it's in CA View, and we know how to get to it, we don't have to search around for it."
"It's easy to add more space to it when you need and to. If you're producing large reports it's easy to increase so you can handle the new volume that may come along."
"This is a very complete and powerful solution."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Better integration with other solutions is needed."
"The UI should be faster. Sometimes it lags when switching between documents."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Tasks and comments could be easier to see, report, search, and manage."
"There was one customer we were trying convert over, and it was complicated. There were retention criteria which seemed a little more limited than with some of the other products."
"I believe they do probably have a GUI interface for the laptop, so you can just use the interface instead of the mainframe ISPF interface. I think that's already available but, if not, that would be my only issue."
"We would like to see more features for RPA and AI."
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