We performed a comparison between BMC TrueSight Operations Management and JenniferSoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like the event management part."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"It is very helpful to be able to apply rule-based routing to alerts."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It works irrespective of the operating system we’re running."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The dashboard is a valuable feature."
"More modules for less popular applications and better documentation."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The solution is a little obsolete."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The solution is pricy and has room for improvement."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while JenniferSoft is ranked 50th in Application Performance Monitoring (APM) and Observability with 1 review. BMC TrueSight Operations Management is rated 8.2, while JenniferSoft is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas JenniferSoft is most compared with Grafana.
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