We performed a comparison between Blue Prism Cloud and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."Decipher has been a valuable feature that many of our clients use to extract information from documents."
"The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"The user performance is the most valuable feature."
"The most valuable feature of a non-programmer is diagrams. Someone from an IT background can find it easier to start automation."
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"The solution is very complete. It's a good solution, for the kind of features that they offer."
"Once it does the monitor, it collects the respective data and creates an output that is required for reconfiguration."
"The initial setup was fairly straightforward."
"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based have been built instead of by itself discovering the technology that it is built on."
"Improvement should be per customer requirements."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."
"The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution."
"It takes a while to get up and running."
"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."
"Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."
"They need to create a workflow system."
Earn 20 points
Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews while Jacada Intelligent Agent Engagement is ranked 45th in Robotic Process Automation (RPA). Blue Prism Cloud is rated 8.0, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". Blue Prism Cloud is most compared with Blue Prism, UiPath, Microsoft Power Automate, Robocorp and SAP Intelligent RPA, whereas Jacada Intelligent Agent Engagement is most compared with UiPath.
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