We performed a comparison between Blackboard Learning Management and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out what your peers are saying about CYPHER LEARNING, Moodle, Google and others in Learning Management Systems (LMS)."Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It is scalable."
"One of the most important features is the possibility of creating unlimited subdomains."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"The modules and courses are flexible."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"The product is really easy to deploy."
"Better than TeamViewer and useful for fixing problems remotely."
"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"Unattended access is the most important feature."
"The ConnectWise ScreenConnect tool is very good for remote access."
"I've noted an ROI while using the solution."
"The solution is not flexible."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The system falls short in terms of managing assessments and exams effectively."
"The solution must provide better integration with third-party software."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"I really didn't care for the onboarding process and it is something that should be improved."
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Blackboard Learning Management is ranked 8th in Learning Management Systems (LMS) with 6 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Blackboard Learning Management is rated 7.8, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Blackboard Learning Management writes "Expandable with good real-time live interactions but is very expensive". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Blackboard Learning Management is most compared with Google Classroom, CYPHER Learning and ELITE LMS, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support.
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