We performed a comparison between BizFlow, IBM BPM, and IBM Case Foundation based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."There are so many advantages. First things, like we have a seamless automation capability available here in BizFlow. Totally customizable, UI we can create, and the third-party integration is also achievable. Not with the in-built functionality, but with custom code and all, we can achieve that thing also."
"It provides value and simplifies processes."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"Provides the power to understand and automate processes."
"I rate the technical support a ten out of ten...The product's installation was easy."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"By automating several tasks, we have already reduced a lot of work for the business."
"It is efficient in reducing costs."
"We are receiving good assistance from the technical support."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"It is easy to set up workflows that notify the user depending on certain events."
"Case Foundation provides a strong security boost."
"The most valuable feature is its stability, which is why we are using it."
"The content management is great."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The solution is scalable."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"Nintex provided an in-built functionality. Like integration-related things, so many service types are available. You just have to configure it. So, such kinds of things decrease the timing of development. So, it is missing in Bizflow."
"The configuration is not that easy, and the initial deployment took three months."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"I would like to see the solution be able to interact with other customer software solutions."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"The interface needs to be more user-friendly."
"There are some features that could be enhanced like the document viewer"
"The cloud version could use more stability."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The service as it currently stands is out-of-date and lacks flexibility."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
